IDEAS home Printed from https://ideas.repec.org/p/pra/mprapa/10864.html
   My bibliography  Save this paper

TQM practices and affective commitment: a case of Malaysian semiconductor packaging organizations

Author

Listed:
  • Boon, Ooi Keng
  • Safa, Mohammad Samaun
  • Arumugam, Veeri

Abstract

The purpose of the present study is to examine the effects of the five elements of TQM practices on employees’ affective commitment within six major Malaysian semiconductor contract manufacturing organizations. Despite extensive research on TQM practices, the issue of linking TQM practices with affective commitment has been found to be less focused. Sample size of the study was 377 resulting in a response rate of 75.4 percent. Regression analyses were employed to explore the relationship between TQM practices and affective commitment. Findings of the study reveal that teamwork, organizational communication, organizational trust and teamwork are positively associated with affective commitment. The study also shows that the organizational communication is perceived as a dominant TQM practice and is strongly associated with affective commitment.

Suggested Citation

  • Boon, Ooi Keng & Safa, Mohammad Samaun & Arumugam, Veeri, 2006. "TQM practices and affective commitment: a case of Malaysian semiconductor packaging organizations," MPRA Paper 10864, University Library of Munich, Germany.
    • Handle: RePEc:pra:mprapa:10864
    as

    Download full text from publisher

    File URL: https://mpra.ub.uni-muenchen.de/10864/1/MPRA_paper_10864.pdf
    File Function: original version
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Zhang, Z., 1999. "Developing an instrument for measuring TQM implementation in a Chinese context," Research Report 99A48, University of Groningen, Research Institute SOM (Systems, Organisations and Management).
    2. repec:dgr:rugsom:99a48 is not listed on IDEAS
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Essono E. Fabiene & Sandeep Lloyd Kachchhap, 2016. "Determinants of Employee’s Commitment among Healthcare Professionals," International Journal of Academic Research in Accounting, Finance and Management Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Accounting, Finance and Management Sciences, vol. 6(2), pages 44-52, April.
    2. Sharifah Rahama Amirul & Khairul Hanim Pazim & Sharifah Milda Amirul & Rasid Mail & Jakaria Dasan, 2022. "Developing and validating the qualitative labour productivity measurement in service industry," Quality & Quantity: International Journal of Methodology, Springer, vol. 56(4), pages 2853-2874, August.
    3. Sarah Brown & Jolian McHardy & Robert McNabb & Karl Taylor, 2011. "Workplace Performance, Worker Commitment, and Loyalty," Journal of Economics & Management Strategy, Wiley Blackwell, vol. 20(3), pages 925-955, September.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Esmael Tabouli & Nasser Habtoor & Mohammad Nashief S., 2016. "The Impact of Human Resources Management on Employee Performance: Organizational Commitment Mediator Variable," Asian Social Science, Canadian Center of Science and Education, vol. 12(9), pages 176-176, September.
    2. Shelash, Mohammad & Sulieman, Ibraheem, 2011. "Human resource management practices in ZAIN cellular communications company operating in Jordan," Perspectives of Innovations, Economics and Business (PIEB), Prague Development Center (PRADEC), vol. 8(2), pages 1-9, August.
    3. Sulieman Ibraheem Shelash Mohammad, 2011. "Human Resource Management Practices In Zain Cellular Communications Company Operating In Jordan," Perspectives of Innovation in Economics and Business (PIEB), Prague Development Center, vol. 8(2), pages 26-34, August.

    More about this item

    Keywords

    Total quality management; affective commitment; Malaysia; semiconductor industry;
    All these keywords.

    JEL classification:

    • D2 - Microeconomics - - Production and Organizations

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:pra:mprapa:10864. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Joachim Winter (email available below). General contact details of provider: https://edirc.repec.org/data/vfmunde.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.