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Human Resource Management Practices In Zain Cellular Communications Company Operating In Jordan

Author

Listed:
  • SULIEMAN IBRAHEEM SHELASH MOHAMMAD

    (Finance and Business Administration University of Name, Al al-Bayt University, Jordan)

Abstract

The purpose of this paper is to analyze the best human resource management (HRM) practices at ZAIN; cellular communications company operating in Jordan. study consisted of employees in ZAIN Cellular Communications Company in Jordan. All participants of this study were employees working in the organization - staff, team leaders, supervisors, programmers, project leaders, business analysts, managers, assistant managers. The findings in the paper that there are relatively high levels of practice for the areas of Training and development, Performance Appraisal, along with Communication and information sharing. Recruitment and selection is the one area, on the other hand, where a considerably lower mean level of practice exists.

Suggested Citation

  • Sulieman Ibraheem Shelash Mohammad, 2011. "Human Resource Management Practices In Zain Cellular Communications Company Operating In Jordan," Perspectives of Innovation in Economics and Business (PIEB), Prague Development Center, vol. 8(2), pages 26-34, August.
  • Handle: RePEc:pdc:jrpieb:v:8:y:2011:i:2:p:26-34
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    References listed on IDEAS

    as
    1. Lorraine Dearden & Howard Reed & John Van Reenen, 2006. "The Impact of Training on Productivity and Wages: Evidence from British Panel Data," Oxford Bulletin of Economics and Statistics, Department of Economics, University of Oxford, vol. 68(4), pages 397-421, August.
    2. Zhang, Z., 1999. "Developing an instrument for measuring TQM implementation in a Chinese context," Research Report 99A48, University of Groningen, Research Institute SOM (Systems, Organisations and Management).
    3. S. Illeris & G. Akehurst, 2002. "Introduction," The Service Industries Journal, Taylor & Francis Journals, vol. 22(1), pages 1-3, January.
    4. repec:dgr:rugsom:99a48 is not listed on IDEAS
    5. Conti, Gabriella, 2005. "Training, productivity and wages in Italy," Labour Economics, Elsevier, vol. 12(4), pages 557-576, August.
    Full references (including those not matched with items on IDEAS)

    More about this item

    Keywords

    Human resource management; Zain; cellular communications company; Jordan.;

    JEL classification:

    • O16 - Economic Development, Innovation, Technological Change, and Growth - - Economic Development - - - Financial Markets; Saving and Capital Investment; Corporate Finance and Governance

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