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Strategic online-banking adoption

Author

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  • Roberto Fuentes
  • Rubén Hernández-Murillo
  • Gerard Llobet

Abstract

In this paper we study the determinants of banks’ decision to adopt a transactional website for their customers. Using a panel of commercial banks in the United States for the period 2003-2005, we show that although bank-specific characteristics are important determinants of banks’ adoption decision, competition plays a prominent role. The extent of competition is related to the geographical overlap of banks in different markets and their relative market share in terms of deposits. In more competitive markets banks are more likely to adopt earlier. Even more importantly, banks adopt earlier in markets where their competitors have already adopted.

Suggested Citation

  • Roberto Fuentes & Rubén Hernández-Murillo & Gerard Llobet, 2007. "Strategic online-banking adoption," Working Papers 2006-058, Federal Reserve Bank of St. Louis.
  • Handle: RePEc:fip:fedlwp:2006-058
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    References listed on IDEAS

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    Citations

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    Cited by:

    1. Taasim, Shairil & Yusoff, Remali, 2015. "Rasch measurement theory in validation instruments for electronic financial technology in malaysia," MPRA Paper 80736, University Library of Munich, Germany.
    2. Taasim, Shairil & Yusoff, Remali, 2017. "An Instruments to Develop Cashless in Malaysia," MPRA Paper 80735, University Library of Munich, Germany.
    3. Szopiński, Tomasz Stanisław, 2016. "Factors affecting the adoption of online banking in Poland," Journal of Business Research, Elsevier, vol. 69(11), pages 4763-4768.
    4. Sumit Agarwal & Robert Hauswald, 2008. "The choice between arm's-length and relationship debt: evidence from e-loans," Working Paper Series WP-08-10, Federal Reserve Bank of Chicago.
    5. W. Scott Frame & Lawrence J. White, 2009. "Technological Change, Financial Innovation, and Diffusion in Banking," Working Papers 09-03, New York University, Leonard N. Stern School of Business, Department of Economics.
    6. Richard J. Sullivan & Zhu Wang, 2005. "Internet banking: an exploration in technology diffusion and impact," Payments System Research Working Paper PSR WP 05-05, Federal Reserve Bank of Kansas City.
    7. Arnold, Ivo J.M. & van Ewijk, Saskia E., 2011. "Can pure play internet banking survive the credit crisis?," Journal of Banking & Finance, Elsevier, vol. 35(4), pages 783-793, April.
    8. John Goddard & Donal McKillop & John Wilson, 2009. "Which Credit Unions are Acquired?," Journal of Financial Services Research, Springer;Western Finance Association, vol. 36(2), pages 231-252, December.
    9. Francisco Liébana-Cabanillas & Francisco Muñoz-Leiva & Juan Sánchez-Fernández & María I. Viedma-del Jesús, 2016. "The moderating effect of user experience on satisfaction with electronic banking: empirical evidence from the Spanish case," Information Systems and e-Business Management, Springer, vol. 14(1), pages 141-165, February.
    10. Zhaozhao He, 2015. "Rivalry, Market Structure and Innovation: The Case of Mobile Banking," Review of Industrial Organization, Springer;The Industrial Organization Society, vol. 47(2), pages 219-242, September.
    11. Herrera, Helios & Schroth, Enrique, 2011. "Advantageous innovation and imitation in the underwriting market for corporate securities," Journal of Banking & Finance, Elsevier, vol. 35(5), pages 1097-1113, May.
    12. Elisabeta Pana & Sascha Vitzthum & David Willis, 2015. "The impact of internet-based services on credit unions: a propensity score matching approach," Review of Quantitative Finance and Accounting, Springer, vol. 44(2), pages 329-352, February.

    More about this item

    Keywords

    Internet banking;

    JEL classification:

    • O31 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Innovation and Invention: Processes and Incentives
    • G21 - Financial Economics - - Financial Institutions and Services - - - Banks; Other Depository Institutions; Micro Finance Institutions; Mortgages
    • L10 - Industrial Organization - - Market Structure, Firm Strategy, and Market Performance - - - General
    • C41 - Mathematical and Quantitative Methods - - Econometric and Statistical Methods: Special Topics - - - Duration Analysis; Optimal Timing Strategies

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