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Dynamics of Banking Technology Adoption: An Application to Internet Banking

Author

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  • Chang, Yoonhee Tina

Abstract

This paper is concerned with examining behaviour of firms (banks) and consumers (banks’ customers) in the event of a new technology (internet banking) introduction. The determinants of consumer adoption of internet banking are characterised using survey data from Korea in both static and dynamic framework. I find evidence that adoption of internet banking is influenced by sex, age, marital status, degree of exposure to internet banking, and the characteristics of the banks. A duration analysis shows no evidence of first mover advantage (order effects) in internet banking whilst the largest bank (rank effects) in commercial banking remains dominant in internet banking. The results imply that the internet banking adoption is dominated by social norm effects.

Suggested Citation

  • Chang, Yoonhee Tina, 2003. "Dynamics of Banking Technology Adoption: An Application to Internet Banking," Economic Research Papers 269477, University of Warwick - Department of Economics.
    • Handle: RePEc:ags:uwarer:269477
    DOI: 10.22004/ag.econ.269477
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    Cited by:

    1. Zagalaz Jiménez, José Ramón & Aguiar Díaz, Inmaculada, 2019. "Educational level and Internet banking," Journal of Behavioral and Experimental Finance, Elsevier, vol. 22(C), pages 31-40.
    2. Hernández-Murillo, Rubén & Llobet, Gerard & Fuentes, Roberto, 2010. "Strategic online banking adoption," Journal of Banking & Finance, Elsevier, vol. 34(7), pages 1650-1663, July.
    3. Kiss Marta, 2017. "Study On The Evolution And Use Of Internet Banking Services In Romania," Annals - Economy Series, Constantin Brancusi University, Faculty of Economics, vol. 6, pages 82-88, December.
    4. Mansour Naser Alraja & Badreldin F. Salim & Mohammad Ahmar Uddin & Mohammed Yousoof, 2016. "The Adoption of Internet Banking: Clients’ Perspective in Oman," International Review of Management and Marketing, Econjournals, vol. 6(4), pages 926-929.
    5. Mansour Naser Alraja & Badreldin F. Salim & Mohammad Ahmar Uddin & Mohammed Yousoof, 2016. "The Adoption of Internet Banking: Clients’ Perspective in Oman," International Review of Management and Marketing, Econjournals, vol. 6(4), pages 926-929.
    6. Elisa Di Febo & Eliana Angelini, 2022. "Internet banking, age, gender, and performance: Which connections in Italy?," Bank i Kredyt, Narodowy Bank Polski, vol. 53(3), pages 295-324.
    7. Aftab Pervez Khan & Shahnawaz Khan & Ivan Ang Ri Xiang, 2017. "Factors Influencing Consumer Intentions to Adopt Online Banking in Malaysia," Business & Economic Review, Institute of Management Sciences, Peshawar, Pakistan, vol. 9(2), pages 101-134, June.
    8. Kurnia ASNI & NASIR & Mukhlis YUNUS & NURDASILA, 2018. "Service Quality of Internet Banking from an Indonesian Perspective," Expert Journal of Marketing, Sprint Investify, vol. 6(2), pages 45-51.
    9. Byoung-Min Kim & Richard Widdows & Tansel Yilmazer, 2005. "The determinants of consumers’ adoption of Internet banking," Conference Series ; [Proceedings], Federal Reserve Bank of Boston.
    10. Sujana Adapa, 2013. "Circumstances Probing Internet Banking Users to Use Alternative Channels: Thematic Matrix Display Analysis," Information Management and Business Review, AMH International, vol. 5(1), pages 1-12.
    11. Mei Xue & Lorin M. Hitt & Pei-yu Chen, 2011. "Determinants and Outcomes of Internet Banking Adoption," Management Science, INFORMS, vol. 57(2), pages 291-307, February.

    More about this item

    Keywords

    Financial Economics; Research and Development/Tech Change/Emerging Technologies;

    JEL classification:

    • D80 - Microeconomics - - Information, Knowledge, and Uncertainty - - - General
    • G21 - Financial Economics - - Financial Institutions and Services - - - Banks; Other Depository Institutions; Micro Finance Institutions; Mortgages
    • G28 - Financial Economics - - Financial Institutions and Services - - - Government Policy and Regulation
    • L00 - Industrial Organization - - General - - - General
    • O33 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Technological Change: Choices and Consequences; Diffusion Processes

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