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How to Improve Communication within an Organization? The Relationship between Cultural Intelligence and Language Competence

Author

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  • Jurásek Miroslav

    (University of Finance and Administration, Department of Economics and ManagementPrague, Czech Republic)

  • Potocký Tomislav

    (University of Finance and Administration, Department of Languages Prague, Czech Republic)

Abstract

Objective: This article deals with the effective functioning of an organization in the international context. It focuses on the two key aspects of the communication in this respects: cultural intelligence (CQ), the capacity to operate successfully in the multicultural setting, and the quality of internal communication; it is investigated whether CQ (and its components: metacognitive, cognitive, motivational and behavioural) are rather related to the number of foreign languages or the language proficiency a person (or an employee) knows (has).

Suggested Citation

  • Jurásek Miroslav & Potocký Tomislav, 2020. "How to Improve Communication within an Organization? The Relationship between Cultural Intelligence and Language Competence," Journal of Intercultural Management, Sciendo, vol. 12(2), pages 53-81, June.
    • Handle: RePEc:vrs:joinma:v:12:y:2020:i:2:p:53-81:n:3
    DOI: 10.2478/joim-2020-0038
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    More about this item

    Keywords

    cultural intelligence; language competence; lingua franca;
    All these keywords.

    JEL classification:

    • M14 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Corporate Culture; Diversity; Social Responsibility
    • M16 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - International Business Administration

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