Motivating from the heights: a field experiment on top managers visiting the front-line
Author
Abstract
Suggested Citation
DOI: 10.1007/s11142-024-09847-3
Download full text from publisher
As the access to this document is restricted, you may want to
for a different version of it.References listed on IDEAS
- Canice Prendergast, 1999. "The Provision of Incentives in Firms," Journal of Economic Literature, American Economic Association, vol. 37(1), pages 7-63, March.
- Florian Englmaier & Stefan Grimm & Dominik Grothe & David Schindler & Simeon Schudy, 2024.
"The Effect of Incentives in Nonroutine Analytical Team Tasks,"
Journal of Political Economy, University of Chicago Press, vol. 132(8), pages 2695-2747.
- Florian Englmaier & Stefan Grimm & Dominik Grothe & David Schindler & Simeon Schudy, 2018. "The Effect of Incentives in Non-Routine Analytical Team Tasks," CESifo Working Paper Series 6903, CESifo.
- Florian Englmaier & Stefan Grimm & Dominik Grothe & David Schindler & Simeon Schudy, 2023. "The Effect of Incentives in Non-Routine Analytical Team Tasks," Rationality and Competition Discussion Paper Series 468, CRC TRR 190 Rationality and Competition.
- Englmaier, Florian & Grimm, Stefan & Grothe, Dominik & Schindler, David & Schudy, Simeon, 2024. "The effect of incentives in non-routine analytical team tasks," Other publications TiSEM 59dcd2ae-f55c-4f75-a225-f, Tilburg University, School of Economics and Management.
- Hermalin, Benjamin E, 1998.
"Toward an Economic Theory of Leadership: Leading by Example,"
American Economic Review, American Economic Association, vol. 88(5), pages 1188-1206, December.
- Ben Hermalin, 1996. "Toward an Economic Theory of Leadership: Leading by Example," Working Papers _006, University of California at Berkeley, Haas School of Business.
- Benjamin E. Hermalin, 1997. "Toward an Economic Theory of Leadership: Leading by Example," Microeconomics 9612002, University Library of Munich, Germany.
- Oriana Bandiera & Andrea Prat & Stephen Hansen & Raffaella Sadun, 2020.
"CEO Behavior and Firm Performance,"
Journal of Political Economy, University of Chicago Press, vol. 128(4), pages 1325-1369.
- Oriana Bandiera & Stephen Hansen & Andrea Prat & Raffaella Sadun, 2017. "CEO Behavior and Firm Performance," NBER Working Papers 23248, National Bureau of Economic Research, Inc.
- Prat, Andrea & Hansen, Stephen & Sadun, Raffaella & Bandiera, Oriana, 2017. "CEO Behavior and Firm Performance," CEPR Discussion Papers 11960, C.E.P.R. Discussion Papers.
- Bandiera, Oriana & Prat, Andrea & Hansen, Stephen & Sadun, Raffaella, 2020. "CEO behavior and firm performance," LSE Research Online Documents on Economics 101423, London School of Economics and Political Science, LSE Library.
- Pablo Casas‐Arce & Sofia M. Lourenço & F. Asís Martínez‐Jerez, 2017. "The Performance Effect of Feedback Frequency and Detail: Evidence from a Field Experiment in Customer Satisfaction," Journal of Accounting Research, Wiley Blackwell, vol. 55(5), pages 1051-1088, December.
- Anita L. Tucker & Sara J. Singer, 2015. "The Effectiveness of Management-By-Walking-Around: A Randomized Field Study," Production and Operations Management, Production and Operations Management Society, vol. 24(2), pages 253-271, February.
- Guido Friebel & Matthias Heinz & Nikolay Zubanov, 2022.
"Middle Managers, Personnel Turnover, and Performance: A Long‐Term Field Experiment in a Retail Chain,"
Management Science, INFORMS, vol. 68(1), pages 211-229, January.
- Heinz, Matthias & Friebel, Guido & Zubanov, Nick, 2018. "Middle managers, personnel turnover and performance: A long-term field experiment in a retail chain," CEPR Discussion Papers 13125, C.E.P.R. Discussion Papers.
- Guido Friebel & Matthias Heinz & Nikolay Zubanov, 2020. "Middle Managers, Personnel Turnover and Performance: A Long-Term Field Experiment in a Retail Chain," ECONtribute Discussion Papers Series 039, University of Bonn and University of Cologne, Germany.
- Pablo Casas-Arce & F. Asís Martínez-Jerez, 2009. "Relative Performance Compensation, Contests, and Dynamic Incentives," Management Science, INFORMS, vol. 55(8), pages 1306-1320, August.
- Daniel S. Nagin & James B. Rebitzer & Seth Sanders & Lowell J. Taylor, 2002.
"Monitoring, Motivation, and Management: The Determinants of Opportunistic Behavior in a Field Experiment,"
American Economic Review, American Economic Association, vol. 92(4), pages 850-873, September.
- Daniel Nagin & James Rebitzer & Seth Sanders & Lowell Taylor, 2002. "Monitoring, Motivation and Management: The Determinants of Opportunistic Behavior in a Field Experiment," NBER Working Papers 8811, National Bureau of Economic Research, Inc.
- Roland Bénabou & Jean Tirole, 2003. "Intrinsic and Extrinsic Motivation," The Review of Economic Studies, Review of Economic Studies Ltd, vol. 70(3), pages 489-520.
- Marianne Bertrand & Esther Duflo & Sendhil Mullainathan, 2004.
"How Much Should We Trust Differences-In-Differences Estimates?,"
The Quarterly Journal of Economics, President and Fellows of Harvard College, vol. 119(1), pages 249-275.
- Marianne Bertrand & Esther Duflo & Sendhil Mullainathan, 2002. "How Much Should We Trust Differences-in-Differences Estimates?," NBER Working Papers 8841, National Bureau of Economic Research, Inc.
- Steven D. Levitt & John A. List, 2011.
"Was There Really a Hawthorne Effect at the Hawthorne Plant? An Analysis of the Original Illumination Experiments,"
American Economic Journal: Applied Economics, American Economic Association, vol. 3(1), pages 224-238, January.
- Steven D. Levitt & John A. List, 2009. "Was there Really a Hawthorne Effect at the Hawthorne Plant? An Analysis of the Original Illumination Experiments," NBER Working Papers 15016, National Bureau of Economic Research, Inc.
- Marianne Bertrand & Antoinette Schoar, 2003.
"Managing with Style: The Effect of Managers on Firm Policies,"
The Quarterly Journal of Economics, President and Fellows of Harvard College, vol. 118(4), pages 1169-1208.
- Bertrand, Marianne & Schoar, Antoinette, 2003. "Managing With Style: The Effect of Managers on Firm Policies," Working papers 4280-02, Massachusetts Institute of Technology (MIT), Sloan School of Management.
- Baker, Andrew C. & Larcker, David F. & Wang, Charles C.Y., 2022. "How much should we trust staggered difference-in-differences estimates?," Journal of Financial Economics, Elsevier, vol. 144(2), pages 370-395.
- Pablo Casas-Arce & Carolyn Deller & F. Asís Martínez-Jerez & José Manuel Narciso, 2023. "Knowing that you know: incentive effects of relative performance disclosure," Review of Accounting Studies, Springer, vol. 28(1), pages 91-125, March.
- Michael Spence, 1973. "Job Market Signaling," The Quarterly Journal of Economics, President and Fellows of Harvard College, vol. 87(3), pages 355-374.
Most related items
These are the items that most often cite the same works as this one and are cited by the same works as this one.- Kathrin Manthei & Dirk Sliwka & Timo Vogelsang, 2023. "Talking About Performance or Paying for It? A Field Experiment on Performance Reviews and Incentives," Management Science, INFORMS, vol. 69(4), pages 2198-2216, April.
- Neckermann, Susanne & Cueni, Reto & Frey, Bruno S., 2014.
"Awards at work,"
Labour Economics, Elsevier, vol. 31(C), pages 205-217.
- Susanne Neckermann & Reto Cueni & Bruno S. Frey, 2009. "Awards At Work," CREMA Working Paper Series 2009-09, Center for Research in Economics, Management and the Arts (CREMA).
- Susanne Neckermann & Reto Cueni & Bruno S. Frey, 2010. "Awards at work," CREMA Working Paper Series 2010-01, Center for Research in Economics, Management and the Arts (CREMA).
- Susanne Neckermann & Reto Cueni & Bruno S. Frey, 2010. "Awards at work," IEW - Working Papers 411, Institute for Empirical Research in Economics - University of Zurich.
- Neckermann, Susanne & Cueni, Reto & Frey, Bruno S., 2012. "Awards at work," ZEW Discussion Papers 12-004, ZEW - Leibniz Centre for European Economic Research.
- Omar Al-Ubaydli & John A. List, 2019.
"How natural field experiments have enhanced our understanding of unemployment,"
Nature Human Behaviour, Nature, vol. 3(1), pages 33-39, January.
- Omar Al-Ubaydli & John List, 2019. "How natural field experiments have enhanced our understanding of unemployment," Natural Field Experiments 00649, The Field Experiments Website.
- Shawn Cole & Martin Kanz & Leora Klapper, 2015.
"Incentivizing Calculated Risk-Taking: Evidence from an Experiment with Commercial Bank Loan Officers,"
Journal of Finance, American Finance Association, vol. 70(2), pages 537-575, April.
- Shawn Cole & Martin Kanz & Leora Klapper, 2012. "Incentivizing Calculated Risk-Taking: Evidence from an Experiment with Commercial Bank Loan Officers," Harvard Business School Working Papers 13-002, Harvard Business School.
- Shawn Cole & Martin Kanz & Leora Klapper, 2013. "Incentivizing Calculated Risk-Taking: Evidence from an Experiment with Commercial Bank Loan Officers," NBER Working Papers 19472, National Bureau of Economic Research, Inc.
- Cole, Shawn & Kanz, Martin & Klapper, Leora, 2012. "Incentivizing calculated risk-taking :evidence from an experiment with commercial bank loan officers," Policy Research Working Paper Series 6146, The World Bank.
- Oriana Bandiera & Iwan Barankay & Imran Rasul, 2011.
"Field Experiments with Firms,"
Journal of Economic Perspectives, American Economic Association, vol. 25(3), pages 63-82, Summer.
- Oriana Bandiera & Iwan Baranky & Imran Rasul, 2011. "Field Experiments with Firms," STICERD - Economic Organisation and Public Policy Discussion Papers Series 028, Suntory and Toyota International Centres for Economics and Related Disciplines, LSE.
- Bandiera, Oriana & Barankay, Iwan & Rasul, Imran, 2011. "Field Experiments with Firms," IZA Discussion Papers 5723, Institute of Labor Economics (IZA).
- Bandiera, Oriana & Barankay, Iwan & Rasul, Imran, 2011. "Field Experiments with Firms," CEPR Discussion Papers 8412, C.E.P.R. Discussion Papers.
- Josse Delfgaauw & Robert Dur, 2008.
"Incentives and Workers' Motivation in the Public Sector,"
Economic Journal, Royal Economic Society, vol. 118(525), pages 171-191, January.
- Josse Delfgaauw & Robert Dur, 2008. "Incentives and Workers’ Motivation in the Public Sector," Economic Journal, Royal Economic Society, vol. 118(525), pages 171-191, January.
- Josse Delfgaauw & Robert Dur, 2004. "Incentives and Workers’ Motivation in the Public Sector," CESifo Working Paper Series 1223, CESifo.
- Josse Delfgaauw & Robert Dur, 2004. "Incentives and Workers' Motivation in the Public Sector," Tinbergen Institute Discussion Papers 04-060/1, Tinbergen Institute.
- Gutmann, Jerg & Metelska-Szaniawska, Katarzyna & Voigt, Stefan, 2024.
"Leader characteristics and constitutional compliance,"
European Journal of Political Economy, Elsevier, vol. 84(C).
- Jerg Gutmann & Katarzyna Metelska-Szaniawska & Stefan Voigt, 2023. "Leader Characteristics and Constitutional Compliance," Working Papers 2023-11, Faculty of Economic Sciences, University of Warsaw.
- Gutmann, Jerg & Metelska-Szaniawska, Katarzyna & Voigt, Stefan, 2023. "Leader Characteristics and Constitutional Compliance," ILE Working Paper Series 70, University of Hamburg, Institute of Law and Economics.
- Dickinson, David & Villeval, Marie-Claire, 2008.
"Does monitoring decrease work effort?: The complementarity between agency and crowding-out theories,"
Games and Economic Behavior, Elsevier, vol. 63(1), pages 56-76, May.
- David Dickinson & Marie Claire Villeval, 2004. "Does Monitoring Decrease Work Effort ? The Complementarity Between Agency and Crowding-Out Theorie," Post-Print halshs-00180112, HAL.
- David Dickinson & Marie-Claire Villeval, 2005. "Does Monitoring Decrease Work Effort? The Complementarity Between Agency and Crowding-Out Theories," Working Papers 05-12, Department of Economics, Appalachian State University.
- Dickinson, David L. & Villeval, Marie Claire, 2004. "Does Monitoring Decrease Work Effort? The Complementarity Between Agency and Crowding-Out Theories," IZA Discussion Papers 1222, Institute of Labor Economics (IZA).
- David Dickinson & Marie Claire Villeval, 2004. "Does Monitoring Decrease Work Effort? The Complementary between Agency and Crowding-Out Theories," Post-Print halshs-00176789, HAL.
- David Dickinson & Marie Claire Villeval, 2004. "Does Monitoring Decrease Work Effort? The Complementarity Between Agency and Crowding-Out Theories," Post-Print halshs-00175010, HAL.
- Marie-Claire Villeval & David Dickinson, 2004. "Does Monitoring Decrease Work Effort ? The Complementarity Between Agency and Crowding-Out Theories," Working Papers 0409, Groupe d'Analyse et de Théorie Economique Lyon St-Étienne (GATE Lyon St-Étienne), Université de Lyon.
- Dirk Sliwka, 2007.
"Trust as a Signal of a Social Norm and the Hidden Costs of Incentive Schemes,"
American Economic Review, American Economic Association, vol. 97(3), pages 999-1012, June.
- Sliwka, Dirk, 2006. "Trust as a Signal of a Social Norm and the Hidden Costs of Incentive Schemes," IZA Discussion Papers 2293, Institute of Labor Economics (IZA).
- Coraggio, Luca & Pagano, Marco & Scognamiglio, Annalisa & Tåg, Joacim, 2025.
"JAQ of all trades: Job mismatch, firm productivity and managerial quality,"
Journal of Financial Economics, Elsevier, vol. 164(C).
- Luca Coraggio & Marco Pagano & Annalisa Scognamiglio & Joacim Tåg, 2022. "JAQ of All Trades: Job Mismatch, Firm Productivity and Managerial Quality," EIEF Working Papers Series 2205, Einaudi Institute for Economics and Finance (EIEF), revised Mar 2022.
- Coraggio, Luca & Pagano, Marco & Scognamiglio, Annalisa & TÃ¥g, Joacim, 2022. "JAQ of All Trades: Job Mismatch, Firm Productivity and Managerial Quality," CEPR Discussion Papers 17167, C.E.P.R. Discussion Papers.
- Coraggio, Luca & Pagano, Marco & Scognamiglio, Annalisa & Tåg, Joacim, 2022. "JAQ of All Trades: Job Mismatch, Firm Productivity and Managerial Quality," Working Paper Series 1427, Research Institute of Industrial Economics, revised 11 Dec 2024.
- Philipp Barteska & Jay Euijung Lee, 2024. "Bureaucrats and the Korean export miracle," Discussion Papers 2024-11, Nottingham Interdisciplinary Centre for Economic and Political Research (NICEP).
- Timothy Gubler & Ian Larkin & Lamar Pierce, 2016. "Motivational Spillovers from Awards: Crowding Out in a Multitasking Environment," Organization Science, INFORMS, vol. 27(2), pages 286-303, April.
- Gosnell, Greer & Metcalfe, Robert & List, John A, 2016.
"A new approach to an age-old problem: solving externalities by incenting workers directly,"
LSE Research Online Documents on Economics
84331, London School of Economics and Political Science, LSE Library.
- Greer Gosnell & John List & Robert Metcalfe, 2016. "A New Approach to an Age-Old Problem: Solving Externalities by Incenting Workers Directly," Framed Field Experiments 00412, The Field Experiments Website.
- Greer Gosnell & John List & Robert Metcalfe, 2017. "A new approach to an age-old problem: solving externalities by incenting workers directly," GRI Working Papers 262, Grantham Research Institute on Climate Change and the Environment.
- Greer K. Gosnell & John A. List & Robert Metcalfe, 2016. "A New Approach to an Age-Old Problem: Solving Externalities by Incenting Workers Directly," NBER Working Papers 22316, National Bureau of Economic Research, Inc.
- Mitchell Hoffman & Steven Tadelis, 2021.
"People Management Skills, Employee Attrition, and Manager Rewards: An Empirical Analysis,"
Journal of Political Economy, University of Chicago Press, vol. 129(1), pages 243-285.
- Mitchell Hoffman & Steven Tadelis, 2018. "People Management Skills, Employee Attrition, and Manager Rewards: An Empirical Analysis," NBER Working Papers 24360, National Bureau of Economic Research, Inc.
- Guido Friebel & Matthias Heinz & Mitchell Hoffman & Nick Zubanov, 2023.
"What Do Employee Referral Programs Do? Measuring the Direct and Overall Effects of a Management Practice,"
Journal of Political Economy, University of Chicago Press, vol. 131(3), pages 633-686.
- Guido Friebel & Matthias Heinz & Mitchell Hoffman & Nick Zubanov, 2019. "What Do Employee Referral Programs Do? Measuring the Direct and Overall Effects of a Management Practice," NBER Working Papers 25920, National Bureau of Economic Research, Inc.
- Guido Friebel & Matthias Heinz & Mitchell Hoffman & Nick Zubanov, 2022. "What Do Employee Referral Programs Do? Measuring the Direct and Overall Effects of a Management Practice," ECONtribute Discussion Papers Series 164, University of Bonn and University of Cologne, Germany.
- Dur, Robert & Non, Arjan & Roelfsema, Hein, 2010.
"Reciprocity and incentive pay in the workplace,"
Journal of Economic Psychology, Elsevier, vol. 31(4), pages 676-686, August.
- Robert Dur & Arjan Non & Hein Roelfsema, 2008. "Reciprocity and Incentive Pay in the Workplace," Tinbergen Institute Discussion Papers 08-080/1, Tinbergen Institute.
- Robert Dur & Arjan Non & Hein Roelfsema, 2009. "Reciprocity and Incentive Pay in the Workplace," SOEPpapers on Multidisciplinary Panel Data Research 177, DIW Berlin, The German Socio-Economic Panel (SOEP).
- Dur, Robert & Non, Arjan & Roelfsema, Hein, 2010. "Reciprocity and Incentive Pay in the Workplace," IZA Discussion Papers 4782, Institute of Labor Economics (IZA).
- Koch, Alexander & Nafziger, Julia & Nielsen, Helena Skyt, 2015.
"Behavioral economics of education,"
Journal of Economic Behavior & Organization, Elsevier, vol. 115(C), pages 3-17.
- Koch, Alexander K. & Nafziger, Julia & Nielsen, Helena Skyt, 2014. "Behavioral Economics of Education," IZA Discussion Papers 8470, Institute of Labor Economics (IZA).
- Guido Friebel & Matthias Heinz & Nikolay Zubanov, 2022.
"Middle Managers, Personnel Turnover, and Performance: A Long‐Term Field Experiment in a Retail Chain,"
Management Science, INFORMS, vol. 68(1), pages 211-229, January.
- Heinz, Matthias & Friebel, Guido & Zubanov, Nick, 2018. "Middle managers, personnel turnover and performance: A long-term field experiment in a retail chain," CEPR Discussion Papers 13125, C.E.P.R. Discussion Papers.
- Guido Friebel & Matthias Heinz & Nikolay Zubanov, 2020. "Middle Managers, Personnel Turnover and Performance: A Long-Term Field Experiment in a Retail Chain," ECONtribute Discussion Papers Series 039, University of Bonn and University of Cologne, Germany.
- Fischer, Mira & Sliwka, Dirk, 2018.
"Confidence in knowledge or confidence in the ability to learn: An experiment on the causal effects of beliefs on motivation,"
Games and Economic Behavior, Elsevier, vol. 111(C), pages 122-142.
- Fischer, Mira & Sliwka, Dirk, 2018. "Confidence in Knowledge or Confidence in the Ability to Learn: An Experiment on the Causal Effects of Beliefs on Motivation," IZA Discussion Papers 11327, Institute of Labor Economics (IZA).
- Oriana Bandiera & Iwan Barankay & Imran Rasul, 2009.
"Social Connections and Incentives in the Workplace: Evidence From Personnel Data,"
Econometrica, Econometric Society, vol. 77(4), pages 1047-1094, July.
- Bandiera, Oriana & Barankay, Iwan & Rasul, Imran, 2008. "Social Connections and Incentives in the Workplace: Evidence from Personnel Data," IZA Discussion Papers 3917, Institute of Labor Economics (IZA).
- Bandiera, Oriana & Barankay, Iwan & Rasul, Imran, 2009. "Social Connections and Incentives in the Workplace: Evidence from Personnel Data," CEPR Discussion Papers 7114, C.E.P.R. Discussion Papers.
More about this item
Keywords
; ; ; ; ; ;JEL classification:
- D23 - Microeconomics - - Production and Organizations - - - Organizational Behavior; Transaction Costs; Property Rights
- J53 - Labor and Demographic Economics - - Labor-Management Relations, Trade Unions, and Collective Bargaining - - - Labor-Management Relations; Industrial Jurisprudence
- M50 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - General
Statistics
Access and download statisticsCorrections
All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:reaccs:v:30:y:2025:i:2:d:10.1007_s11142-024-09847-3. See general information about how to correct material in RePEc.
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .
Please note that corrections may take a couple of weeks to filter through the various RePEc services.