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Consumption-related emotions over time: Fit between prediction and experience

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  • Maria Pollai

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  • Erik Hoelzl
  • Flavia Possas

Abstract

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Suggested Citation

  • Maria Pollai & Erik Hoelzl & Flavia Possas, 2010. "Consumption-related emotions over time: Fit between prediction and experience," Marketing Letters, Springer, vol. 21(4), pages 397-411, December.
  • Handle: RePEc:kap:mktlet:v:21:y:2010:i:4:p:397-411
    DOI: 10.1007/s11002-009-9090-5
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    References listed on IDEAS

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    1. Derbaix, Christian & Pham, Michel T., 1991. "Affective reactions to consumption situations: A pilot investigation," Journal of Economic Psychology, Elsevier, vol. 12(2), pages 325-355, June.
    2. Shiv, Baba & Huber, Joel, 2000. " The Impact of Anticipating Satisfaction on Consumer Choice," Journal of Consumer Research, Oxford University Press, vol. 27(2), pages 202-216, September.
    3. Read, Daniel & van Leeuwen, Barbara, 1998. "Predicting Hunger: The Effects of Appetite and Delay on Choice, , , ," Organizational Behavior and Human Decision Processes, Elsevier, vol. 76(2), pages 189-205, November.
    4. Gilbert, Daniel T. & Gill, Michael J. & Wilson, Timothy D., 2002. "The Future Is Now: Temporal Correction in Affective Forecasting," Organizational Behavior and Human Decision Processes, Elsevier, vol. 88(1), pages 430-444, May.
    5. Zwick, R. & Pieters, R. & Baumgartner, H., 1995. "On the practical significance of hindsight bias : The case of the expectancy-disconfirmation model of consumer satisfaction," Other publications TiSEM 03a02987-fd6a-4575-beff-6, Tilburg University, School of Economics and Management.
    6. Loewenstein, George & Adler, Daniel, 1995. "A Bias in the Prediction of Tastes," Economic Journal, Royal Economic Society, vol. 105(431), pages 929-937, July.
    7. Rebecca Ratner & Dilip Soman & Gal Zauberman & Dan Ariely & Ziv Carmon & Punam Keller & B. Kim & Fern Lin & Selin Malkoc & Deborah Small & Klaus Wertenbroch, 2008. "How behavioral decision research can enhance consumer welfare: From freedom of choice to paternalistic intervention," Marketing Letters, Springer, vol. 19(3), pages 383-397, December.
    8. Zwick, Rami & Pieters, Rik & Baumgartner, Hans, 1995. "On the Practical Significance of Hindsight Bias: The Case of the Expectancy-Disconfirmation Model of Consumer Satisfaction," Organizational Behavior and Human Decision Processes, Elsevier, vol. 64(1), pages 103-117, October.
    9. Richins, Marsha L, 1997. " Measuring Emotions in the Consumption Experience," Journal of Consumer Research, Oxford University Press, vol. 24(2), pages 127-146, September.
    10. Havlena, William J & Holbrook, Morris B, 1986. " The Varieties of Consumption Experience: Comparing Two Typologies of Emotion in Consumer Behavior," Journal of Consumer Research, Oxford University Press, vol. 13(3), pages 394-404, December.
    11. Christensen-Szalanski, Jay J. J. & Willham, Cynthia Fobian, 1991. "The hindsight bias: A meta-analysis," Organizational Behavior and Human Decision Processes, Elsevier, vol. 48(1), pages 147-168, February.
    12. Simonson, Itamar, 1992. " The Influence of Anticipating Regret and Responsibility on Purchase Decisions," Journal of Consumer Research, Oxford University Press, vol. 19(1), pages 105-118, June.
    13. Westbrook, Robert A & Oliver, Richard L, 1991. " The Dimensionality of Consumption Emotion Patterns and Consumer Satisfaction," Journal of Consumer Research, Oxford University Press, vol. 18(1), pages 84-91, June.
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    Cited by:

    1. repec:eee:ijrema:v:29:y:2012:i:2:p:123-133 is not listed on IDEAS
    2. Comerford, David A., 2011. "Attenuating focalism in affective forecasts of the commuting experience: Implications for economic decisions and policy making," Journal of Economic Psychology, Elsevier, vol. 32(5), pages 691-699.
    3. Erik Maier & Robert Wilken & Helmut Schneider & Gülpınar Kelemci Schneider, 2012. "In the mood to buy? Understanding the interplay of mood regulation and congruence in an international context," Marketing Letters, Springer, vol. 23(4), pages 1005-1018, December.

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