Measuring Emotions in the Consumption Experience
Although consumption-related emotions have been studied with increasing frequency in consumer behavior, issues concerning the appropriate way to measure these emotions remain unresolved This article reviews the emotion measures currently used in consumer research and the theories on which they are based; it concludes that the existing measures are unsuited for the purpose of measuring consumption-related emotions. The article describes six empirical studies that assess the domain of consumption-related emotions, that identify an appropriate set of consumption emotion descriptors (the CES), and that compare the usefulness of this descriptor set with the usefulness of other measures in assessing consumption-related emotions. Copyright 1997 by the University of Chicago.
Volume (Year): 24 (1997)
Issue (Month): 2 (September)
|Contact details of provider:|| |
When requesting a correction, please mention this item's handle: RePEc:oup:jconrs:v:24:y:1997:i:2:p:127-46. See general information about how to correct material in RePEc.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Oxford University Press)
If references are entirely missing, you can add them using this form.