IDEAS home Printed from https://ideas.repec.org/p/zbw/glodps/532.html
   My bibliography  Save this paper

The COVID-19 crisis and telework: A research survey on experiences, expectations and hopes

Author

Listed:
  • Baert, Stijn
  • Lippens, Louis
  • Moens, Eline
  • Sterkens, Philippe
  • Weytjens, Johannes

Abstract

While a considerable number of employees across the globe are being forced to work from home due to the COVID-19 crisis, it is a guessing game as to how they are experiencing this current surge in telework. Therefore, we examined employee perceptions of telework on various life and career aspects, distinguishing between typical and extended telework during the COVID-19 crisis. To this end, we conducted a state-of-the-art web survey among Flemish employees. Notwithstanding this exceptional time of sudden, obligatory and high-intensity telework, our respondents mainly attribute positive characteristics to teleworking, such as increased efficiency and a lower risk of burnout. The results also suggest that the overwhelming majority of the surveyed employees believe that teleworking (85%) and digital conferencing (81%) are here to stay. In contrast, some fear that telework diminishes their promotion opportunities and weakens ties with their colleagues and employer.

Suggested Citation

  • Baert, Stijn & Lippens, Louis & Moens, Eline & Sterkens, Philippe & Weytjens, Johannes, 2020. "The COVID-19 crisis and telework: A research survey on experiences, expectations and hopes," GLO Discussion Paper Series 532, Global Labor Organization (GLO).
  • Handle: RePEc:zbw:glodps:532
    as

    Download full text from publisher

    File URL: https://www.econstor.eu/bitstream/10419/216771/1/GLO-DP-0532.pdf
    Download Restriction: no
    ---><---

    Other versions of this item:

    References listed on IDEAS

    as
    1. Pierre-Philippe Combes & Bruno Decreuse & Morgane Laouénan & Alain Trannoy, 2016. "Customer Discrimination and Employment Outcomes: Theory and Evidence from the French Labor Market," Journal of Labor Economics, University of Chicago Press, vol. 34(1), pages 107-160.
    2. Stijn Baert & Bart Cockx & Niels Gheyle & Cora Vandamme, 2015. "Is There Less Discrimination in Occupations Where Recruitment Is Difficult?," ILR Review, Cornell University, ILR School, vol. 68(3), pages 467-500, May.
    3. Stijn Baert & Sunčica Vujić & Simon Amez & Matteo Claeskens & Thomas Daman & Arno Maeckelberghe & Eddy Omey & Lieven De Marez, 2020. "Smartphone Use and Academic Performance: Correlation or Causal Relationship?," Kyklos, Wiley Blackwell, vol. 73(1), pages 22-46, February.
    4. Simon J. Evenett, 2020. "Sicken thy neighbour: The initial trade policy response to COVID‐19," The World Economy, Wiley Blackwell, vol. 43(4), pages 828-839, April.
    5. Baert, Stijn & Lippens, Louis & Moens, Eline & Sterkens, Philippe & Weytjens, Johannes, 2020. "How do we think the COVID-19 crisis will affect our careers (if any remain)?," GLO Discussion Paper Series 520, Global Labor Organization (GLO).
    6. Eline Moens & Stijn Baert & Elsy Verhofstadt & Luc Van Ootegem, 2019. "Does loneliness lurk in temp work? Exploring the associations between temporary employment, loneliness at work and job satisfaction," Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium 19/987, Ghent University, Faculty of Economics and Business Administration.
    7. Baert, Stijn & De Pauw, Ann-Sophie, 2014. "Is ethnic discrimination due to distaste or statistics?," Economics Letters, Elsevier, vol. 125(2), pages 270-273.
    8. Andrew Atkeson, 2020. "What Will be the Economic Impact of COVID-19 in the US? Rough Estimates of Disease Scenarios," Staff Report 595, Federal Reserve Bank of Minneapolis.
    9. Baert, Stijn & Omey, Eddy & Verhaest, Dieter & Vermeir, Aurélie, 2015. "Mister Sandman, bring me good marks! On the relationship between sleep quality and academic achievement," Social Science & Medicine, Elsevier, vol. 130(C), pages 91-98.
    10. Bodvarsson, Orn B. & Partridge, Mark D., 2001. "A supply and demand model of co-worker, employer and customer discrimination," Labour Economics, Elsevier, vol. 8(3), pages 389-416, June.
    11. Warwick McKibbin & Roshen Fernando, 2020. "The global macroeconomic impacts of COVID-19: Seven scenarios," CAMA Working Papers 2020-19, Centre for Applied Macroeconomic Analysis, Crawford School of Public Policy, The Australian National University.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Waynika Tanpipat & Huey Wen Lim & Xiaomei Deng, 2021. "Implementing Remote Working Policy in Corporate Offices in Thailand: Strategic Facility Management Perspective," Sustainability, MDPI, Open Access Journal, vol. 13(3), pages 1-22, January.
    2. Pouliakas, Konstantinos, 2020. "Working at Home in Greece: Unexplored Potential at Times of Social Distancing?," IZA Discussion Papers 13408, Institute of Labor Economics (IZA).
    3. Hannah Villeneuve & Ahmed Abdeen & Maya Papineau & Sharane Simon & Cynthia Cruickshank & William O’Brien, 2020. "New insights on the energy impacts of telework," Carleton Economic Papers 20-20, Carleton University, Department of Economics.
    4. Deole, Sumit S. & Deter, Max & Huang, Yue, 2021. "Home Sweet Home: Working from home and employee performance during the COVID-19 pandemic in the UK," GLO Discussion Paper Series 791, Global Labor Organization (GLO).
    5. Marta Fana & Santo Milasi & Joanna Napierala & Enrique Fernandez-Macias & Ignacio Gonzalez Vazquez, 2020. "Telework, work organisation and job quality during the COVID-19 crisis: a qualitative study," JRC Working Papers on Labour, Education and Technology 2020-11, Joint Research Centre (Seville site).
    6. Ferdinando Toscano & Salvatore Zappalà, 2020. "Social Isolation and Stress as Predictors of Productivity Perception and Remote Work Satisfaction during the COVID-19 Pandemic: The Role of Concern about the Virus in a Moderated Double Mediation," Sustainability, MDPI, Open Access Journal, vol. 12(23), pages 1-14, November.
    7. James Lennox, 2020. "More working from home will change the shape and size of cities," Centre of Policy Studies/IMPACT Centre Working Papers g-306, Victoria University, Centre of Policy Studies/IMPACT Centre.
    8. Bonacini, Luca & Gallo, Giovanni & Scicchitano, Sergio, 2020. "All that glitters is not gold. Effects of working from home on income inequality at the time of COVID-19," GLO Discussion Paper Series 541, Global Labor Organization (GLO).
    9. Luca Bonacini & Giovanni Gallo & Sergio Scicchitano, 2021. "Working from home and income inequality: risks of a ‘new normal’ with COVID-19," Journal of Population Economics, Springer;European Society for Population Economics, vol. 34(1), pages 303-360, January.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Baert, Stijn & Lippens, Louis & Moens, Eline & Sterkens, Philippe & Weytjens, Johannes, 2020. "How Do We Think the COVID-19 Crisis Will Affect Our Careers (If Any Remain)?," IZA Discussion Papers 13164, Institute of Labor Economics (IZA).
    2. Stephan Kampelmann & François Rycx, 2016. "Wage discrimination against immigrants: measurement with firm-level productivity data," IZA Journal of Migration and Development, Springer;Forschungsinstitut zur Zukunft der Arbeit GmbH (IZA), vol. 5(1), pages 1-24, December.
    3. Alipio, Mark, 2020. "Education during COVID-19 era: Are learners in a less-economically developed country ready for e-learning?," EconStor Research Reports 216098, ZBW - Leibniz Information Centre for Economics.
    4. Yann Algan & Thierry Mayer & Mathias Thoenig, 2013. "The Economic Incentives of Cultural Transmission: Spatial Evidence from Naming Patterns across France," Sciences Po publications info:hdl:2441/bakbbitll86, Sciences Po.
    5. Baert, Stijn, 2015. "Hiring a Homosexual, Taking a Risk? A Lab Experiment on Employment Discrimination and Risk Aversion," IZA Discussion Papers 9536, Institute of Labor Economics (IZA).
    6. Mohammad Reza Farzanegan & Mehdi Feizi & Hassan F. Gholipour, 2021. "Globalization and the Outbreak of COVID-19: An Empirical Analysis," Journal of Risk and Financial Management, MDPI, Open Access Journal, vol. 14(3), pages 1-10, March.
    7. Nicolas Berman & Mathieu Couttenier & Nathalie Monnet & Rohit Ticku, 2021. "Shutdown policies and conflict worldwide," Working Papers halshs-03145358, HAL.
    8. Ambrocio, Gene & Juselius, Mikael, 2020. "Dealing with the costs of the COVID-19 pandemic – what are the fiscal options?," BoF Economics Review 2/2020, Bank of Finland.
    9. Sterkens, Philippe & Baert, Stijn & Rooman, Claudia & Derous, Eva, 2020. "As If It Weren't Hard Enough Already: Breaking down Hiring Discrimination Following Burnout," IZA Discussion Papers 13514, Institute of Labor Economics (IZA).
    10. Amez, Simon & Vujić, Sunčica & De Marez, Lieven & Baert, Stijn, 2019. "Smartphone Use and Academic Performance: First Evidence from Longitudinal Data," GLO Discussion Paper Series 438, Global Labor Organization (GLO).
    11. Stijn Baert & Sunčica Vujić & Simon Amez & Matteo Claeskens & Thomas Daman & Arno Maeckelberghe & Eddy Omey & Lieven De Marez, 2020. "Smartphone Use and Academic Performance: Correlation or Causal Relationship?," Kyklos, Wiley Blackwell, vol. 73(1), pages 22-46, February.
    12. Ivanaj, Ernest & Oukhallou, Youssef, 2020. "The Economic and Institutional Determinants of COVID-19 Mortality," MPRA Paper 103895, University Library of Munich, Germany.
    13. Baert, Stijn & Vujić, Sunčica, 2016. "Immigrant volunteering: A way out of labour market discrimination?," Economics Letters, Elsevier, vol. 146(C), pages 95-98.
    14. Mohammad Ghaderi, 2020. "Public health interventions in the face of pandemics: network structure, social distancing, and heterogeneity," Economics Working Papers 1732, Department of Economics and Business, Universitat Pompeu Fabra.
    15. Kübler, Dorothea & Schmid, Julia & Stüber, Robert, 2018. "Gender discrimination in hiring across occupations: a nationally-representative vignette study," Labour Economics, Elsevier, vol. 55(C), pages 215-229.
    16. Mohammad Ghaderi, 2020. "Public Health Interventions in the Face of Pandemics: Network Structure, Social Distancing, and Heterogeneity," Working Papers 1193, Barcelona Graduate School of Economics.
    17. Pierluigi Balduzzi & Emanuele Brancati & Marco Brianti & Fabio Schiantarelli, 2020. "The Economic Effects of COVID-19 and Credit Constraints: Evidence from Italian Firms’ Expectations and Plans," Boston College Working Papers in Economics 1013, Boston College Department of Economics, revised 22 Aug 2020.
    18. Verónica Acurio Vásconez & Olivier Damette & David W. Shanafelt, 2021. "Macroepidemics and unconventional monetary policy: Coupling macroeconomics and epidemiology in a financial DSGE-SIR framework," Working Papers of BETA 2021-04, Bureau d'Economie Théorique et Appliquée, UDS, Strasbourg.
    19. Nicolas Berman & Mathieu Couttenier & Nathalie Monnet & Rohit Ticku, 2020. "Shutdown Policies and Worldwide Conflict," Working Papers 20-16, Chapman University, Economic Science Institute.
    20. David Neumark, 2018. "Experimental Research on Labor Market Discrimination," Journal of Economic Literature, American Economic Association, vol. 56(3), pages 799-866, September.

    More about this item

    Keywords

    COVID-19; telework; videoconferencing; career;
    All these keywords.

    JEL classification:

    • J22 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Time Allocation and Labor Supply
    • J28 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Safety; Job Satisfaction; Related Public Policy
    • D24 - Microeconomics - - Production and Organizations - - - Production; Cost; Capital; Capital, Total Factor, and Multifactor Productivity; Capacity
    • I10 - Health, Education, and Welfare - - Health - - - General
    • J15 - Labor and Demographic Economics - - Demographic Economics - - - Economics of Minorities, Races, Indigenous Peoples, and Immigrants; Non-labor Discrimination
    • J24 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Human Capital; Skills; Occupational Choice; Labor Productivity

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:zbw:glodps:532. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (ZBW - Leibniz Information Centre for Economics). General contact details of provider: https://edirc.repec.org/data/glaboea.html .

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service hosted by the Research Division of the Federal Reserve Bank of St. Louis . RePEc uses bibliographic data supplied by the respective publishers.