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Promoting rule compliance in daily-life: Evidence from a randomized field experiment in the public libraries of Barcelona

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Abstract

We study how to promote compliance with rules in everyday situations. Having access to unique data on the universe of users of all public libraries in Barcelona, we test the effect of sending email messages with di erent contents. We find that users return their items earlier if asked to do so in a simple email. Emails reminding users of the penalties associated with late returns are more effective than emails with only a generic reminder. We find differential treatment effects by user types. The characteristics we analyze are previous compliance, gender, age, and nationality.

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  • Jose Apesteguia & Patricia Funk & Nagore Iriberri, 2010. "Promoting rule compliance in daily-life: Evidence from a randomized field experiment in the public libraries of Barcelona," Economics Working Papers 1231, Department of Economics and Business, Universitat Pompeu Fabra, revised Feb 2011.
  • Handle: RePEc:upf:upfgen:1231
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    Cited by:

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    2. Vollaard, Ben, 2017. "Temporal displacement of environmental crime: Evidence from marine oil pollution," Journal of Environmental Economics and Management, Elsevier, vol. 82(C), pages 168-180.
    3. Dal Bó, Ernesto & Dal Bó, Pedro, 2014. "“Do the right thing:” The effects of moral suasion on cooperation," Journal of Public Economics, Elsevier, vol. 117(C), pages 28-38.
    4. Dur, Robert & Vollaard, Ben, 2019. "Salience of law enforcement: A field experiment," Journal of Environmental Economics and Management, Elsevier, vol. 93(C), pages 208-220.
    5. Vollaard, Ben, 2017. "Temporal displacement of environmental crime: Evidence from marine oil pollution," Journal of Environmental Economics and Management, Elsevier, vol. 82(C), pages 168-180.
    6. Huizingh, Eelko & Mulder, Machiel, 2014. "Effectiveness of regulatory interventions on firm behavior," Research Report 14011-EEF, University of Groningen, Research Institute SOM (Systems, Organisations and Management).
    7. Altmann, Steffen & Falk, Armin & Jäger, Simon & Zimmermann, Florian, 2018. "Learning about job search: A field experiment with job seekers in Germany," Journal of Public Economics, Elsevier, vol. 164(C), pages 33-49.
    8. Hailey Hayeon Joo & Jungmin Lee & Sangkon Park, 2018. "Every Drop Counts: A Water Conservation Experiment With Hotel Guests," Economic Inquiry, Western Economic Association International, vol. 56(3), pages 1788-1808, July.
    9. Schlüter, Achim & Vollan, Björn, 2015. "Flowers and an honour box: Evidence on framing effects," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 57(C), pages 186-199.
    10. Linardi, Sera & Tanaka, Tomomi, 2013. "Competition as a savings incentive: A field experiment at a homeless shelter," Journal of Economic Behavior & Organization, Elsevier, vol. 95(C), pages 240-251.
    11. Björn Bos & Moritz A. Drupp & Jasper N. Meya & Martin F. Quaas, 2020. "Moral Suasion and the Private Provision of Public Goods: Evidence from the COVID-19 Pandemic," Environmental & Resource Economics, Springer;European Association of Environmental and Resource Economists, vol. 76(4), pages 1117-1138, August.
    12. repec:dgr:rugsom:14011-eef is not listed on IDEAS
    13. Konow, James, 2019. "Can ethics instruction make economics students more pro-social?," Journal of Economic Behavior & Organization, Elsevier, vol. 166(C), pages 724-734.
    14. Bittschi, Benjamin & Dwenger, Nadja & Rincke, Johannes, 2021. "Water the flowers you want to grow? Evidence on private recognition and donor loyalty," European Economic Review, Elsevier, vol. 131(C).
    15. Felipe Kast & Stephan Meier & Dina Pomeranz, 2012. "Under-Savers Anonymous: Evidence on Self-Help Groups and Peer Pressure as a Savings Commitment Device," NBER Working Papers 18417, National Bureau of Economic Research, Inc.
    16. Shaun Larcom & Luca A. Panzone & Timothy Swanson, 2017. "Follow-the-leader? Measuring the internalisation of law," CIES Research Paper series 50-2017, Centre for International Environmental Studies, The Graduate Institute.
    17. Feldhaus, Christoph & Sobotta, Tassilo & Werner, Peter, 2018. "Reminders for voluntary payments might backfire—Evidence from a field study," Economics Letters, Elsevier, vol. 171(C), pages 133-136.
    18. Anat Bracha & Stephan Meier, 2014. "Nudging credit scores in the field: the effect of text reminders on creditworthiness in the United States," Working Papers 15-2, Federal Reserve Bank of Boston.
    19. Miguel A. Costa‐Gomes & Yuan Ju & Jiawen Li, 2019. "Role‐Reversal Consistency: An Experimental Study Of The Golden Rule," Economic Inquiry, Western Economic Association International, vol. 57(1), pages 685-704, January.
    20. Muller, Paul & Habla, Wolfgang, 2018. "Experimental and non-experimental evidence on limited attention and present bias at the gym," ZEW Discussion Papers 18-041, ZEW - Leibniz Centre for European Economic Research.
    21. Kast, Felipe & Meier, Stephan & Pomeranz, Dina, 2018. "Saving more in groups: Field experimental evidence from Chile," Journal of Development Economics, Elsevier, vol. 133(C), pages 275-294.
    22. Altmann, Steffen & Traxler, Christian, 2014. "Nudges at the dentist," European Economic Review, Elsevier, vol. 72(C), pages 19-38.
    23. Ninghua Du & Lingfang Li & Tian Lu & Xianghua Lu, 2020. "Prosocial Compliance in P2P Lending: A Natural Field Experiment," Management Science, INFORMS, vol. 66(1), pages 315-333, January.
    24. Giacomo Calzolari & Mattia Nardotto, 2017. "Effective Reminders," Management Science, INFORMS, vol. 63(9), pages 2915-2932, September.
    25. repec:pit:wpaper:484 is not listed on IDEAS

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    More about this item

    Keywords

    Rule Compliance; Field Experiment; Public Libraries.;
    All these keywords.

    JEL classification:

    • C93 - Mathematical and Quantitative Methods - - Design of Experiments - - - Field Experiments
    • D01 - Microeconomics - - General - - - Microeconomic Behavior: Underlying Principles
    • D03 - Microeconomics - - General - - - Behavioral Microeconomics: Underlying Principles
    • D63 - Microeconomics - - Welfare Economics - - - Equity, Justice, Inequality, and Other Normative Criteria and Measurement
    • K42 - Law and Economics - - Legal Procedure, the Legal System, and Illegal Behavior - - - Illegal Behavior and the Enforcement of Law

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