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Promoting Rule Compliance in Daily-Life: Evidence from a Randomized Field Experiment in the Public Libraries of Barcelona

Author

Listed:
  • Jose Apesteguia
  • Patricia Funk
  • Nagore Iriberri

Abstract

We study how to promote compliance with rules in every day situations. Having access to unique data on the universe of users of all public libraries in Barcelona, we test the effect of sending email messages with different contents. We find that users return their items earlier if asked to do so in a simple email. Emails reminding users of the penalties associated with late returns are more effective than emails with just a generic reminder. We find differential treatment effects by user types. The characteristics we analyze are previous compliance, gender, age, and nationality.

Suggested Citation

  • Jose Apesteguia & Patricia Funk & Nagore Iriberri, 2010. "Promoting Rule Compliance in Daily-Life: Evidence from a Randomized Field Experiment in the Public Libraries of Barcelona," Working Papers 492, Barcelona Graduate School of Economics.
  • Handle: RePEc:bge:wpaper:492
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    Citations

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    Cited by:

    1. Linardi, Sera & Tanaka, Tomomi, 2013. "Competition as a savings incentive: A field experiment at a homeless shelter," Journal of Economic Behavior & Organization, Elsevier, pages 240-251.
    2. Schlüter, Achim & Vollan, Björn, 2015. "Flowers and an honour box: Evidence on framing effects," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 57(C), pages 186-199.
    3. Tasoff, Joshua & Letzler, Robert, 2014. "Everyone believes in redemption: Nudges and overoptimism in costly task completion," Journal of Economic Behavior & Organization, Elsevier, vol. 107(PA), pages 107-122.
    4. repec:dgr:rugsom:14011-eef is not listed on IDEAS
    5. Steffen Altmann & Christian Traxler, 2012. "Nudges at the Dentist," Discussion Paper Series of the Max Planck Institute for Research on Collective Goods 2012_15, Max Planck Institute for Research on Collective Goods.
    6. Robert Dur & Ben Vollaard, 2013. "Salience of Law Enforcement: A Field Experiment," Tinbergen Institute Discussion Papers 17-007/VII, Tinbergen Institute.
    7. Steffen Altmann & Armin Falk & Simon Jäger & Florian Zimmermann, 2015. "Learning about Job Search: A Field Experiment with Job Seekers in Germany," Working Paper 254671, Harvard University OpenScholar.
    8. repec:pit:wpaper:484 is not listed on IDEAS
    9. Huizingh, Eelko & Mulder, Machiel, 2014. "Effectiveness of regulatory interventions on firm behavior," Research Report 14011-EEF, University of Groningen, Research Institute SOM (Systems, Organisations and Management).
    10. Felipe Kast & Stephan Meier & Dina Pomeranz, 2012. "Under-Savers Anonymous: Evidence on Self-Help Groups and Peer Pressure as a Savings Commitment Device," NBER Working Papers 18417, National Bureau of Economic Research, Inc.
    11. Bracha, Anat & Meier, Stephan, 2014. "Nudging credit scores in the field: the effect of text reminders on creditworthiness in the United States," Working Papers 15-2, Federal Reserve Bank of Boston.
    12. Dal Bó, Ernesto & Dal Bó, Pedro, 2014. "“Do the right thing:” The effects of moral suasion on cooperation," Journal of Public Economics, Elsevier, pages 28-38.
    13. Altmann, Steffen & Traxler, Christian, 2014. "Nudges at the dentist," European Economic Review, Elsevier, pages 19-38.
    14. Robert Dur & Ben Vollaard, 2013. "Salience of Law Enforcement: A Field Experiment," Tinbergen Institute Discussion Papers 17-007/VII, Tinbergen Institute.
    15. Shaun Larcom & Luca A. Panzone & Timothy Swanson, 2017. "Follow-the-leader? Measuring the internalisation of law," CIES Research Paper series 50-2017, Centre for International Environmental Studies, The Graduate Institute.

    More about this item

    Keywords

    Rule Compliance; Pro-Social Behavior; Field Experiment; Public Libraries;

    JEL classification:

    • C93 - Mathematical and Quantitative Methods - - Design of Experiments - - - Field Experiments
    • D01 - Microeconomics - - General - - - Microeconomic Behavior: Underlying Principles
    • D03 - Microeconomics - - General - - - Behavioral Microeconomics: Underlying Principles
    • D63 - Microeconomics - - Welfare Economics - - - Equity, Justice, Inequality, and Other Normative Criteria and Measurement
    • K42 - Law and Economics - - Legal Procedure, the Legal System, and Illegal Behavior - - - Illegal Behavior and the Enforcement of Law

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