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Revealing the influence of managerial practices and entrepreneurs' characteristics on hotel efficiency

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  • Marco Corsino
  • Enrico Zaninotto

Abstract

Productive efficiency in hotels varies greatly. Based on a large dataset on the hotel industry in an Italian region, a two-stage approach was used, first to distinguish the component of inefficiency arising from external factors, linked to destination, and then to isolate the role that firm-level variables play on hotel efficiency. Stage 1 was carried out with non-parametric frontier analysis; stage 2 was based on an econometric model which regresses inefficiency scores on a set of firm-level variables. Investment behavior was found to play an important role, and family management had a negative influence on productive efficiency.

Suggested Citation

  • Marco Corsino & Enrico Zaninotto, 2012. "Revealing the influence of managerial practices and entrepreneurs' characteristics on hotel efficiency," DISA Working Papers 2012/03, Department of Computer and Management Sciences, University of Trento, Italy, revised May 2012.
    • Handle: RePEc:trt:disawp:2012/03
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    References listed on IDEAS

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    Keywords

    Efficiency; Data Envelopment Analysis (DEA); Two-stage estimation; Hotel industry; Managerial practices;
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