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The Same Yet Different: Worker Reports on Labour Practices and Outcomes in a Single Firm Across Countries

  • Richard B. Freeman
  • Douglas Kruse
  • Joseph Blasi

This paper examines cross-country differences in labour policies and practices and employee performance and attitudes toward work from a sample of nearly 30,000 employees in a large multinational manufacturing firm. The analysis shows: 1) large establishment and country differences in work practices, performance, and attitudes toward work across countries; 2) qualitatively similar responses of workers to work practices across countries; 3) a strong link between the establishment average of employee reports on the quality of labour-management relations and establishment average measures of employee performance 4) a positive relation between average employee performance and average employee-management relations at the country level, but no relation between country level performance in the firm and measures of the extent of national labour regulations or practices.

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File URL: http://www.nber.org/papers/w13233.pdf
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Paper provided by National Bureau of Economic Research, Inc in its series NBER Working Papers with number 13233.

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Date of creation: Jul 2007
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Publication status: published as Freeman, Richard B. & Kruse, Douglas & Blasi, Joseph, 2008. "The same yet different: Worker reports on labour practices and outcomes in a single firm across countries," Labour Economics, Elsevier, vol. 15(4), pages 749-770, August.
Handle: RePEc:nbr:nberwo:13233
Note: LS
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  1. Ann Huff Stevens & Sewin Chan, 2005. "What You Don’t Know Can’t Help You: Pension Knowledge and Retirement Decision Making," Working Papers 518, University of California, Davis, Department of Economics.
  2. Akerlof, George A, 1982. "Labor Contracts as Partial Gift Exchange," The Quarterly Journal of Economics, MIT Press, vol. 97(4), pages 543-69, November.
  3. Ichniowski, Casey & Shaw, Kathryn & Prennushi, Giovanna, 1997. "The Effects of Human Resource Management Practices on Productivity: A Study of Steel Finishing Lines," American Economic Review, American Economic Association, vol. 87(3), pages 291-313, June.
  4. Paul Osterman, 1994. "How common is workplace transformation and who adopts it?," Industrial and Labor Relations Review, ILR Review, Cornell University, ILR School, vol. 47(2), pages 173-188, January.
  5. Paul Osterman, 1994. "How Common is Workplace Transformation and Who Adopts it?," ILR Review, Cornell University, ILR School, vol. 47(2), pages 173-188, January.
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