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Non-Monetary Feedback Induces more Cooperation : Students and Workers in a Voluntary Contribution Mechanism

Listed author(s):
  • Davide Dragone

    ()

    (University of Bologna, Department of Economics, Piazza Scaravilli 2, 40126 Bologna, Italy)

  • Fabio Galeotti

    ()

    (Université de Lyon, Lyon, F-69007, France ; CNRS, GATE Lyon St Etienne,F-69130 Ecully, France)

  • Raimondello Orsini

    ()

    (University of Bologna, Department of Economics, Strada Maggiore 45, 40125 Bologna, Italy)

We conduct an artefactual field experiment to study and compare the behavior of workers and students in a linear voluntary contribution mechanism in which subjects can assign immaterial sanctions or rewards to the other group members. We find that both students and workers sanction group members who contribute less than the group average, and reward those who contribute more. In both subject samples, the use of non-monetary sanctions and rewards induces more cooperation. The magnitude of the effect, however, is heterogeneous, as feedback has more impact among students who, contrary to workers, respond positively to sanctions. Students also tend to use sanctions more than workers. We discuss the implications of these findings for social cohesion, cooperative spirit and organizational efficiency in the workplace.

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File URL: ftp://ftp.gate.cnrs.fr/RePEc/2016/1612.pdf
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Paper provided by Groupe d'Analyse et de Théorie Economique Lyon St-Étienne (GATE Lyon St-Étienne), Université de Lyon in its series Working Papers with number 1612.

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Date of creation: 2016
Handle: RePEc:gat:wpaper:1612
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  1. Bigoni, Maria & Camera, Gabriele & Casari, Marco, 2013. "Strategies of cooperation and punishment among students and clerical workers," Journal of Economic Behavior & Organization, Elsevier, vol. 94(C), pages 172-182.
  2. Christiane Bradler & Robert Dur & Susanne Neckermann & Arjan Non, 2016. "Employee Recognition and Performance: A Field Experiment," Management Science, INFORMS, vol. 62(11), pages 3085-3099, November.
  3. Martin Sefton & Robert Shupp & James M. Walker, 2007. "The Effect Of Rewards And Sanctions In Provision Of Public Goods," Economic Inquiry, Western Economic Association International, vol. 45(4), pages 671-690, October.
  4. David Masclet & Charles Noussair & Steven Tucker & Marie-Claire Villeval, 2003. "Monetary and Nonmonetary Punishment in the Voluntary Contributions Mechanism," American Economic Review, American Economic Association, vol. 93(1), pages 366-380, March.
  5. repec:eme:rexezz:s0193-230620150000018006 is not listed on IDEAS
  6. Adam Zylbersztejn, 2014. "Non-verbal feedback, strategic signaling and non- monetary sanctioning: new experimental evidence from a public goods game," Working Papers halshs-01098775, HAL.
  7. Charles Noussair & Steven Tucker, 2005. "Combining Monetary and Social Sanctions to Promote Cooperation," Economic Inquiry, Western Economic Association International, vol. 43(3), pages 649-660, July.
  8. Urs Fischbacher, 2007. "z-Tree: Zurich toolbox for ready-made economic experiments," Experimental Economics, Springer;Economic Science Association, vol. 10(2), pages 171-178, June.
  9. Simon Gachter & Ernst Fehr, 2000. "Cooperation and Punishment in Public Goods Experiments," American Economic Review, American Economic Association, vol. 90(4), pages 980-994, September.
  10. Adam Zylbersztejn, 2015. "Non-verbal feedback, strategic signaling and non-monetary sanctioning: new experimental evidence from a public goods game," Post-Print halshs-01184422, HAL.
  11. Ronald Peeters & Marc Vorsatz, 2013. "Immaterial Rewards And Sanctions In A Voluntary Contribution Experiment," Economic Inquiry, Western Economic Association International, vol. 51(2), pages 1442-1456, 04.
  12. Davide Dragone & Fabio Galeotti & Raimondello Orsini, 2015. "Students, Temporary Workers and Co-Op Workers: An Experimental Investigation on Social Preferences," Games, MDPI, Open Access Journal, vol. 6(2), pages 1-45, May.
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