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Non-Monetary Feedback Induces more Cooperation: Students and Workers in a Voluntary Contribution Mechanism

Author

Listed:
  • Davide Dragone

    (UNIBO - Università di Bologna [Bologna])

  • Fabio Galeotti

    (GATE Lyon Saint-Étienne - Groupe d'analyse et de théorie économique - ENS Lyon - École normale supérieure - Lyon - UL2 - Université Lumière - Lyon 2 - UCBL - Université Claude Bernard Lyon 1 - Université de Lyon - UJM - Université Jean Monnet [Saint-Étienne] - Université de Lyon - CNRS - Centre National de la Recherche Scientifique)

  • Raimondello Orsini

    (UNIBO - Università di Bologna [Bologna])

Abstract

We conduct an artefactual field experiment to study and compare the behavior of workers and students in a linear voluntary contribution mechanism in which subjects can assign immaterial sanctions or rewards to the other group members. We find that both students and workers sanction group members who contribute less than the group average, and reward those who contribute more. In both subject samples, the use of non-monetary sanctions and rewards induces more cooperation. The magnitude of the effect, however, is heterogeneous, as feedback has more impact among students who, contrary to workers, respond positively to sanctions. Students also tend to use sanctions more than workers. We discuss the implications of these findings for social cohesion, cooperative spirit and organizational efficiency in the workplace.

Suggested Citation

  • Davide Dragone & Fabio Galeotti & Raimondello Orsini, 2017. "Non-Monetary Feedback Induces more Cooperation: Students and Workers in a Voluntary Contribution Mechanism," Post-Print halshs-01366240, HAL.
  • Handle: RePEc:hal:journl:halshs-01366240
    Note: View the original document on HAL open archive server: https://halshs.archives-ouvertes.fr/halshs-01366240
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    References listed on IDEAS

    as
    1. Simon Gachter & Ernst Fehr, 2000. "Cooperation and Punishment in Public Goods Experiments," American Economic Review, American Economic Association, vol. 90(4), pages 980-994, September.
    2. David Masclet & Charles Noussair & Steven Tucker & Marie-Claire Villeval, 2003. "Monetary and Nonmonetary Punishment in the Voluntary Contributions Mechanism," American Economic Review, American Economic Association, vol. 93(1), pages 366-380, March.
    3. Adam Zylbersztejn, 2015. "Nonverbal Feedback, Strategic Signaling, and Nonmonetary Sanctioning: New Experimental Evidence from a Public Goods Game," Research in Experimental Economics,in: Replication in Experimental Economics, volume 18, pages 153-181 Emerald Publishing Ltd.
    4. Bigoni, Maria & Camera, Gabriele & Casari, Marco, 2013. "Strategies of cooperation and punishment among students and clerical workers," Journal of Economic Behavior & Organization, Elsevier, vol. 94(C), pages 172-182.
    5. Christiane Bradler & Robert Dur & Susanne Neckermann & Arjan Non, 2016. "Employee Recognition and Performance: A Field Experiment," Management Science, INFORMS, vol. 62(11), pages 3085-3099, November.
    6. Ronald Peeters & Marc Vorsatz, 2013. "Immaterial Rewards And Sanctions In A Voluntary Contribution Experiment," Economic Inquiry, Western Economic Association International, vol. 51(2), pages 1442-1456, April.
    7. Martin Sefton & Robert Shupp & James M. Walker, 2007. "The Effect Of Rewards And Sanctions In Provision Of Public Goods," Economic Inquiry, Western Economic Association International, vol. 45(4), pages 671-690, October.
    8. Davide Dragone & Fabio Galeotti & Raimondello Orsini, 2015. "Students, Temporary Workers and Co-Op Workers: An Experimental Investigation on Social Preferences," Games, MDPI, Open Access Journal, vol. 6(2), pages 1-45, May.
    9. Charles Noussair & Steven Tucker, 2005. "Combining Monetary and Social Sanctions to Promote Cooperation," Economic Inquiry, Western Economic Association International, vol. 43(3), pages 649-660, July.
    10. Urs Fischbacher, 2007. "z-Tree: Zurich toolbox for ready-made economic experiments," Experimental Economics, Springer;Economic Science Association, vol. 10(2), pages 171-178, June.
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    More about this item

    Keywords

    external validity; communication; non - monetary sanctions and rewards; field experiment; public good;

    JEL classification:

    • C92 - Mathematical and Quantitative Methods - - Design of Experiments - - - Laboratory, Group Behavior
    • C93 - Mathematical and Quantitative Methods - - Design of Experiments - - - Field Experiments
    • H41 - Public Economics - - Publicly Provided Goods - - - Public Goods

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