IDEAS home Printed from https://ideas.repec.org/p/cge/wacage/715.html
   My bibliography  Save this paper

How Do You Find A Good Manager?

Author

Listed:
  • Weidmann, Ben

    (Harvard Kennedy School)

  • Vecci, Joseph

    (Department of Economics, University of Gothenburg)

  • Said, Farah

    (Lahore University of Management Sciences)

  • Bhalotra, Sonia

    (University of Warwick, IFS, CESifo, CEPR, IZA)

  • Adhvaryu, Achyuta

    (University of California San Diego, NBER, J-PAL, BREAD, Good Business Lab)

  • Nyshadham, Anant

    (University of Michigan, NBER, J-PAL, BREAD, Good Business Lab)

  • Tamayo, Jorge

    (Harvard Business School and Digital Reskilling Lab)

  • Deming, David

    (Harvard Kennedy School and NBER)

Abstract

This paper introduces and validates a novel approach to measuring management skills. In a large pre-registered lab experiment we causally identify managerial contributions by randomly assigning managers to multiple teams and controlling for differences in individual skill. We find that manager contributions matter greatly for team success, and that people who want to be in charge perform worse than randomly assigned managers. Managerial performance is strongly predicted by economic decision-making skill, but not by demographic characteristics. LinkedIn data show that participants who succeed in the lab are substantially more likely to receive real-world promotions. We also measure the skills of store managers in a large retail firm and find that they predict store sales and other correlates of productivity, which aligns with our experimental results. A one standard deviation increase in manager quality increases annual per-store sales by $4.1 million USD (25% increase). Selecting managers on skills rather than demographic characteristics or the desire to lead could substantially improve organizational performance.

Suggested Citation

  • Weidmann, Ben & Vecci, Joseph & Said, Farah & Bhalotra, Sonia & Adhvaryu, Achyuta & Nyshadham, Anant & Tamayo, Jorge & Deming, David, 2024. "How Do You Find A Good Manager?," CAGE Online Working Paper Series 715, Competitive Advantage in the Global Economy (CAGE).
    • Handle: RePEc:cge:wacage:715
    as

    Download full text from publisher

    File URL: https://warwick.ac.uk/fac/soc/economics/research/centres/cage/manage/publications/wp715.2024.pdf
    Download Restriction: no
    ---><---

    Other versions of this item:

    References listed on IDEAS

    as
    1. Jan Feld & Edwin Ip & Andreas Leibbrandt & Joseph Vecci, 2022. "Identifying and Overcoming Gender Barriers in Tech: A Field Experiment on Inaccurate Statistical Discrimination," Discussion Papers 2205, University of Exeter, Department of Economics.
    2. Jan Potters & Martin Sefton & Lise Vesterlund, 2007. "Leading-by-example and signaling in voluntary contribution games: an experimental study," Economic Theory, Springer;Society for the Advancement of Economic Theory (SAET), vol. 33(1), pages 169-182, October.
    3. Jordi Brandts & David J. Cooper, 2007. "It's What You Say, Not What You Pay: An Experimental Study of Manager–Employee Relationships in Overcoming Coordination Failure," Journal of the European Economic Association, MIT Press, vol. 5(6), pages 1223-1268, December.
    4. Alchian, Armen A & Demsetz, Harold, 1972. "Production , Information Costs, and Economic Organization," American Economic Review, American Economic Association, vol. 62(5), pages 777-795, December.
    5. Jordi Brandts & David J. Cooper & Roberto A. Weber, 2015. "Legitimacy, Communication, and Leadership in the Turnaround Game," Management Science, INFORMS, vol. 61(11), pages 2627-2645, November.
    6. Thomas Dohmen & Armin Falk & David Huffman & Uwe Sunde & Jürgen Schupp & Gert G. Wagner, 2011. "Individual Risk Attitudes: Measurement, Determinants, And Behavioral Consequences," Journal of the European Economic Association, European Economic Association, vol. 9(3), pages 522-550, June.
    7. Robert D. Metcalfe & Alexandre B. Sollaci & Chad Syverson, 2023. "Managers and Productivity in Retail," NBER Working Papers 31192, National Bureau of Economic Research, Inc.
    8. Nicholas Bloom & Benn Eifert & Aprajit Mahajan & David McKenzie & John Roberts, 2013. "Does Management Matter? Evidence from India," The Quarterly Journal of Economics, President and Fellows of Harvard College, vol. 128(1), pages 1-51.
    9. Bennedsen, Morten & Pérez-González, Francisco & Wolfenzon, Daniel, 2007. "Do CEOs Matter?," Working Papers 13-2007, Copenhagen Business School, Department of Economics.
    10. Anke Becker & Thomas Deckers & Thomas Dohmen & Armin Falk & Fabian Kosse, 2012. "The Relationship Between Economic Preferences and Psychological Personality Measures," Annual Review of Economics, Annual Reviews, vol. 4(1), pages 453-478, July.
    11. Erika Deserranno & Miri Stryjan & Munshi Sulaiman, 2019. "Leader Selection and Service Delivery in Community Groups: Experimental Evidence from Uganda," American Economic Journal: Applied Economics, American Economic Association, vol. 11(4), pages 240-267, October.
    12. Mitchell Hoffman & Steven Tadelis, 2021. "People Management Skills, Employee Attrition, and Manager Rewards: An Empirical Analysis," Journal of Political Economy, University of Chicago Press, vol. 129(1), pages 243-285.
    13. Ulrike Malmendier & Geoffrey Tate, 2015. "Behavioral CEOs: The Role of Managerial Overconfidence," Journal of Economic Perspectives, American Economic Association, vol. 29(4), pages 37-60, Fall.
    14. Anke Becker & Thomas Deckers & Thomas Dohmen & Armin Falk & Fabian Kosse, 2012. "The Relationship Between Economic Preferences and Psychological Personality Measures," Annual Review of Economics, Annual Reviews, vol. 4(1), pages 453-478, July.
    15. David J Cooper & John R Hamman & Roberto A Weber, 2020. "Fool Me Once: An Experiment on Credibility and Leadership," The Economic Journal, Royal Economic Society, vol. 130(631), pages 2105-2133.
    16. Selhan Garip Sahin & Catherine Eckel & Mana Komai, 2015. "An experimental study of leadership institutions in collective action games," Journal of the Economic Science Association, Springer;Economic Science Association, vol. 1(1), pages 100-113, July.
    17. Edward P. Lazear & Kathryn L. Shaw & Christopher T. Stanton, 2015. "The Value of Bosses," Journal of Labor Economics, University of Chicago Press, vol. 33(4), pages 823-861.
    18. Seda Ertac & Mehmet Y. Gurdal, 2012. "Personality, Group Decision-Making and Leadership," Koç University-TUSIAD Economic Research Forum Working Papers 1227, Koc University-TUSIAD Economic Research Forum.
    19. Charness, Gary & Kuhn, Peter, 2011. "Lab Labor: What Can Labor Economists Learn from the Lab?," Handbook of Labor Economics, in: O. Ashenfelter & D. Card (ed.), Handbook of Labor Economics, edition 1, volume 4, chapter 3, pages 229-330, Elsevier.
    20. Andreas Born & Eva Ranehill & Anna Sandberg, 2022. "Gender and Willingness to Lead: Does the Gender Composition of Teams Matter?," The Review of Economics and Statistics, MIT Press, vol. 104(2), pages 259-275, May.
    21. Ben Weidmann & David J. Deming, 2021. "Team Players: How Social Skills Improve Team Performance," Econometrica, Econometric Society, vol. 89(6), pages 2637-2657, November.
    22. Alessandra Fenizia, 2022. "Managers and Productivity in the Public Sector," Econometrica, Econometric Society, vol. 90(3), pages 1063-1084, May.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. David Dorn & Florian Schoner & Moritz Seebacher & Lisa Simon & Ludger Woessmann, 2024. "Multidimensional Skills on LinkedIn Profiles: Measuring Human Capital and the Gender Skill Gap," Papers 2409.18638, arXiv.org, revised May 2025.
    2. Max Coveney & Pilar Garcia-Gomez & Teresa Marreiros Bago d'Uva, 2025. "Gender and Performance in Collaboration: Evidence from Random Student Teams," Tinbergen Institute Discussion Papers 25-032/V, Tinbergen Institute.
    3. Mitchell Hoffman & Christopher T. Stanton, 2024. "People, Practices, and Productivity: A Review of New Advances in Personnel Economics," NBER Working Papers 32849, National Bureau of Economic Research, Inc.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Caliendo, Marco & Cobb-Clark, Deborah A. & Pfeifer, Harald & Uhlendorff, Arne & Wehner, Caroline, 2024. "Managers’ risk preferences and firm training investments," European Economic Review, Elsevier, vol. 161(C).
    2. Haylock, Michael & Kampkötter, Patrick & Kosfeld, Michael & Von Siemens, Ferdinand, 2023. "Helping and Antisocial Behavior in the Workplace," CEPR Discussion Papers 18154, C.E.P.R. Discussion Papers.
    3. David J. Cooper & Jordi Brandts, 2020. "Managerial Leadership, Truth-Telling, and Efficient Coordination," Working Papers 1211, Barcelona School of Economics.
    4. Dohmen, Thomas, 2014. "Behavioral labor economics: Advances and future directions," Labour Economics, Elsevier, vol. 30(C), pages 71-85.
    5. Billinger, Stephan & Rosenbaum, Stephen Mark, 2023. "On the limits of hierarchy in public goods games: A survey and meta-analysis on the effects of design variables on cooperation," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 107(C).
    6. Drouvelis, Michalis & Nosenzo, Daniele & Sefton, Martin, 2017. "Team incentives and leadership," Journal of Economic Psychology, Elsevier, vol. 62(C), pages 173-185.
    7. Jim Engle‐Warnick & Sonia Laszlo & Nagham Sayour, 2020. "Experimental evidence on personality traits and preferences," Bulletin of Economic Research, Wiley Blackwell, vol. 72(3), pages 288-317, July.
    8. Englmaier, Florian & Grimm, Stefan & Grothe, Dominik & Schindler, David & Schudy, Simeon, 2021. "The Value of Leadership: Evidence from a Large-Scale Field Experiment," Other publications TiSEM 590def79-85b0-4d4a-aafa-f, Tilburg University, School of Economics and Management.
    9. Jordi Brandts & Christina Rott & Carles Solà, 2016. "Not just like starting over - Leadership and revivification of cooperation in groups," Experimental Economics, Springer;Economic Science Association, vol. 19(4), pages 792-818, December.
    10. Fabian Kosse & Thomas Deckers & Pia Pinger & Hannah Schildberg-Hörisch & Armin Falk, 2020. "The Formation of Prosociality: Causal Evidence on the Role of Social Environment," Journal of Political Economy, University of Chicago Press, vol. 128(2), pages 434-467.
    11. Vaaramo, Mikko & Huikari, Sanna & Ala-Mursula, Leena & Miettunen, Jouko & Korhonen, Marko, 2024. "Temperament traits and economic preferences predict occupational choice beyond human capital variables," Labour Economics, Elsevier, vol. 90(C).
    12. Nemeczek, Fabian & Radermacher, Jan, 2022. "Personality-augmented MPC: Linking survey and transaction data to explain MPC heterogeneity by Big Five personality traits," SAFE Working Paper Series 348, Leibniz Institute for Financial Research SAFE.
    13. Grossman, Philip J. & Eckel, Catherine & Komai, Mana & Zhan, Wei, 2019. "It pays to be a man: Rewards for leaders in a coordination game," Journal of Economic Behavior & Organization, Elsevier, vol. 161(C), pages 197-215.
    14. Breitkopf, Laura & Chowdhury, Shyamal K. & Priyam, Shambhavi & Schildberg-Hörisch, Hannah & Sutter, Matthias, 2020. "Do economic preferences of children predict behavior?," DICE Discussion Papers 342, Heinrich Heine University Düsseldorf, Düsseldorf Institute for Competition Economics (DICE).
    15. Armin Falk & Fabian Kosse & Pia Pinger & Hannah Schildberg-Hörisch & Thomas Deckers, 2021. "Socioeconomic Status and Inequalities in Children’s IQ and Economic Preferences," Journal of Political Economy, University of Chicago Press, vol. 129(9), pages 2504-2545.
    16. Humphries, John Eric & Kosse, Fabian, 2017. "On the interpretation of non-cognitive skills – What is being measured and why it matters," Journal of Economic Behavior & Organization, Elsevier, vol. 136(C), pages 174-185.
    17. Klockmann, Victor & von Schenk, Alicia & von Siemens, Ferdinand A., 2021. "Division of labor and the organization of knowledge in production: A laboratory experiment," Games and Economic Behavior, Elsevier, vol. 130(C), pages 196-210.
    18. Alexia Delfino & Miguel Espinosa, 2025. "Value Dissonance at Work," CESifo Working Paper Series 11690, CESifo.
    19. John Eric Humphries & Fabian Kosse, 2016. "On the interpretation of non-cognitive skills – what is being measured and why it matters," Working Papers 2016-025, Human Capital and Economic Opportunity Working Group.
    20. Victor Stango & Joanne Yoong & Jonathan Zinman, 2017. "Quicksand or Bedrock for Behavioral Economics? Assessing Foundational Empirical Questions," NBER Working Papers 23625, National Bureau of Economic Research, Inc.

    More about this item

    Keywords

    ;
    ;
    ;
    ;
    ;
    ;
    ;
    ;

    JEL classification:

    • M54 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - Labor Management
    • J24 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Human Capital; Skills; Occupational Choice; Labor Productivity
    • C90 - Mathematical and Quantitative Methods - - Design of Experiments - - - General

    NEP fields

    This paper has been announced in the following NEP Reports:

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:cge:wacage:715. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Jane Snape (email available below). General contact details of provider: https://edirc.repec.org/data/dewaruk.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.