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The relationship between leader–member exchange and employee outcomes: review of past themes and future potential

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  • Sana Mumtaz

    (NUCES-FAST
    Shaheed Zulfiqar Ali Bhutto Institute of Science and Technology (SZABIST))

  • Chris Rowley

    (City, University of London
    University of Oxford)

Abstract

Research on leader–member exchange (LMX) has gained momentum with a large number of studies investigating its impact on multiple levels. This article systematically reviews the literature between 2010 and 2016 on the link between LMX and its impacts on employee perceptual, attitudinal and behavioral outcomes. Our review identifies performance, job satisfaction, organization citizenship behavior, turnover intention, creativity, organizational commitment and affective commitment as the most significant outcomes of LMX. This article also identifies potential areas for future LMX research and identifies different ways for enhancing its theoretical and empirical contributions in future.

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  • Sana Mumtaz & Chris Rowley, 2020. "The relationship between leader–member exchange and employee outcomes: review of past themes and future potential," Management Review Quarterly, Springer, vol. 70(1), pages 165-189, February.
    • Handle: RePEc:spr:manrev:v:70:y:2020:i:1:d:10.1007_s11301-019-00163-8
    DOI: 10.1007/s11301-019-00163-8
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    Cited by:

    1. Andrey V. Sidorenkov & Eugene F. Borokhovski & Dmitry V. Vorontsov, 2023. "Associations of employees’ identification and citizenship behavior in organization: a systematic review and a meta-analysis," Management Review Quarterly, Springer, vol. 73(2), pages 695-729, June.
    2. Ana Laguia & María C. Navas-Jiménez & Rocio Schettini & Fidel Rodríguez-Batalla & David Guillén & Juan A. Moriano, 2024. "Effects of Secure Base Leadership vs. Avoidant Leadership on Job Performance," Businesses, MDPI, vol. 4(3), pages 1-15, September.
    3. Maruša Premru & Matej Černe & Robert Buch, 2023. "Where You Lead, I Will Follow: Leader–Member Exchange,Motivation to Lead and Employee Counterproductive Work Behavior," SAGE Open, , vol. 13(4), pages 21582440231, December.
    4. Zaibunnisa Siddiqi & Shahzad Nasim & Muhammad Raza & Syed Asad Abbas Rizvi & Nazia Abdul Rehman, 2024. "Does Transformational Leadership Matter for Employee Performance?," Bulletin of Business and Economics (BBE), Research Foundation for Humanity (RFH), vol. 13(1), pages 501-488.
    5. Geneviève Morin & David Talbot, 2023. "Cultural intelligence of expatriate workers: a systematic review," Management Review Quarterly, Springer, vol. 73(1), pages 413-454, February.
    6. Yan Zhang & Denise Tsang, 2023. "Knowledge and Innovation Within Chinese Firms in the Space Sector," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 14(3), pages 2905-2926, September.
    7. Jianfeng Jia & Fangjian Wu & Mingwei Liu & Guiyao Tang & Yujie Cai & Hailong Jia, 2023. "How leader-member exchange influences person-organization fit: a social exchange perspective," Asian Business & Management, Palgrave Macmillan, vol. 22(2), pages 792-827, April.
    8. Sara Petrilli & Marianna Giunchi & Anne-Marie Vonthron, 2024. "Leader–Member Exchange (LMX) and Adjustment to the Work Mode as Protective Factors to Counteract Exhaustion and Turnover Intention: A Chain Mediation Model," Sustainability, MDPI, vol. 16(23), pages 1-20, November.
    9. Neelam Kaushal & Neeraj Kaushik & Brijesh Sivathanu, 2021. "Workplace ostracism in various organizations: a systematic review and bibliometric analysis," Management Review Quarterly, Springer, vol. 71(4), pages 783-818, October.
    10. Nam Dinh Khuc, 2024. "The effects of leader-member exchange on employee performance at commercial banks in Ho Chi Minh City: The role of job satisfaction and work engagement as mediating variables," HO CHI MINH CITY OPEN UNIVERSITY JOURNAL OF SCIENCE - ECONOMICS AND BUSINESS ADMINISTRATION, HO CHI MINH CITY OPEN UNIVERSITY JOURNAL OF SCIENCE, HO CHI MINH CITY OPEN UNIVERSITY, vol. 14(4), pages 129-139.

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    JEL classification:

    • M1 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration
    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation

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