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Soft information and loan supply crisis. Evidence from the credit files of a large bank


  • Francesca Bartoli

    () (UniCredit Group)

  • Giovanni Ferri

    () (University of Bari)

  • Pierluigi Murro

    () (Arcelli Center for Monetary and Financial Studies CASMEF and University of Bologna)

  • Zeno Rotondi

    () (UniCredit Group)


Using a large database built from the credit files of UniCredit we focus on loans to small businesses at the peak of the crisis. We study the determinants of the worsening of financial tension up to March 2009 for those customers experiencing (or close to) financial tension already at the end of December 2008. We find that, controlling for internal ratings, financial tension less likely worsened for the customers enjoying a longer-term relationship. This evidence suggests that during the crisis this large bank used soft information to shift its loan supply toward borrowers with lower ex ante asymmetries of information.

Suggested Citation

  • Francesca Bartoli & Giovanni Ferri & Pierluigi Murro & Zeno Rotondi, 2011. "Soft information and loan supply crisis. Evidence from the credit files of a large bank," Rivista Bancaria - Minerva Bancaria, Istituto di Cultura Bancaria Francesco Parrillo, issue 5-6, november.
  • Handle: RePEc:rvs:bancar:11_5_1

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    References listed on IDEAS

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    Cited by:

    1. Giovanni Ferri & Pierluigi Murro & Valentina Peruzzi & Zeno Rotondi, 2017. "Bank lending technologies and credit availability in Europe. What can we learn from the crisis?," Mo.Fi.R. Working Papers 135, Money and Finance Research group (Mo.Fi.R.) - Univ. Politecnica Marche - Dept. Economic and Social Sciences.
    2. Hervé Alexandre & Karima Bouaiss & Catherine Refait-Alexandre, 2014. "Banking Relationships and Syndicated Loans during the 2008 Financial Crisis," Journal of Financial Services Research, Springer;Western Finance Association, vol. 46(1), pages 99-113, August.
    3. Giovanni Ferri & Pierluigi Murro & Marco Pini, 2018. "Credit Rationing and the Relationship Between Family Businesses and Banks in Italy," CERBE Working Papers wpC24, CERBE Center for Relationship Banking and Economics.

    More about this item


    financial crisis; bank-firm relationships; asymmetric information; soft information; small business finance;

    JEL classification:

    • D82 - Microeconomics - - Information, Knowledge, and Uncertainty - - - Asymmetric and Private Information; Mechanism Design
    • G21 - Financial Economics - - Financial Institutions and Services - - - Banks; Other Depository Institutions; Micro Finance Institutions; Mortgages
    • G30 - Financial Economics - - Corporate Finance and Governance - - - General
    • O16 - Economic Development, Innovation, Technological Change, and Growth - - Economic Development - - - Financial Markets; Saving and Capital Investment; Corporate Finance and Governance


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