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Determinants of Job Satisfaction and its impact on Employee performance and turnover intentions

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  • Masooma Javed
  • Rifat Balouch
  • Fatima Hassan

Abstract

Job satisfaction - or lack of it - hinges on a productive, accomplishing relationship between staff and management; indeed, the success of any organization depends on staff members who enjoy their jobs and feel rewarded by their efforts. Ultimately, of all the people in the marketplace may suffer the most when this vital success factor is lacking.?In earlier ages, many researchers have been directed on job satisfaction but this still remains an issue for many organizations. The ambition of this research paper is to examine the satisfaction level of the employees and helps organizations to know about the elements that influence job satisfaction. Precisely, we acquired employee empowerment and workplace environment as the antecedents to understand their effect on job satisfaction, and further the impact of job satisfaction on job loyalty, job performance and turnover intention. A self-administered questionnaire was used for data collection from several organizations. Convenient sampling technique was used and 200 questionnaires were circulated out of which 150 were nominated for further analysis. SPSS is used for data analysis statistically. The results showed significant positive association of employee empowerment, workplace environment, job loyalty and job performance with job satisfaction. Furthermore, there is a significant negative relationship between job satisfaction and turnover intention. The findings also demonstrate that there is no significant relation of turnover intention with employee empowerment and job performance.

Suggested Citation

  • Masooma Javed & Rifat Balouch & Fatima Hassan, 2014. "Determinants of Job Satisfaction and its impact on Employee performance and turnover intentions," International Journal of Learning and Development, Macrothink Institute, vol. 4(2), pages 120-140, June.
  • Handle: RePEc:mth:ijld88:v:4:y:2014:i:2:p:120-140
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    References listed on IDEAS

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    Cited by:

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    2. Ilzar Daud, 2021. "The Mediating Role of Job Satisfaction in the Relationship between Compensation and Work Environment on Performance," GATR Journals jmmr273, Global Academy of Training and Research (GATR) Enterprise.
    3. Aftab Hameed Memon & Shabir Hussain Khahro & Nafees Ahmed Memon & Zubair Ahmed Memon & Ahmed Mustafa, 2023. "Relationship between Job Satisfaction and Employee Performance in the Construction Industry of Pakistan," Sustainability, MDPI, vol. 15(11), pages 1-21, May.
    4. Elbaz, Ahmed Mohamed & Haddoud, Mohamed Yacine, 2017. "The role of wisdom leadership in increasing job performance: Evidence from the Egyptian tourism sector," Tourism Management, Elsevier, vol. 63(C), pages 66-76.
    5. Jocelyn DS. Malang, DBA & Ferdinand C. Somido, PhD & Susana C. Bautista, EdD & Pedrito Jose V. Bermudo, PhD & Antonio D.Yango, PhD & Leomar S. Galicia, PhD, 2018. "Job performance of selected accrediting agencies employees: Towards a job satisfaction measurement framework," Journal of Business & Management (COES&RJ-JBM), , vol. 6(1), pages 46-65, January.
    6. Hyo Sun Jung & Hye Hyun Yoon, 2017. "Error management culture and turnover intent among food and beverage employees in deluxe hotels: the mediating effect of job satisfaction," Service Business, Springer;Pan-Pacific Business Association, vol. 11(4), pages 785-802, December.
    7. Niken Widiastutik & Mintarti Rahayu & Himmiyatul Amanah Jiwa Juwita, 2022. "Effect of remuneration and job rotation on employee performance with job satisfaction as a mediation variable," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 11(6), pages 175-183, September.
    8. Tran Thi Kim Phuong & Tran Trung Vinh, 2020. "Job Satisfaction, Employee Loyalty and Job Performance in the Hospitality Industry: A Moderated Model," Asian Economic and Financial Review, Asian Economic and Social Society, vol. 10(6), pages 698-713, June.
    9. Khaled M. A. AL-Hajri & Abdallah Mishael Obeidat, 2021. "The Impact Psychological Empowerment in Achieving Job Satisfaction at the Police College, Qatar," International Journal of Business and Management, Canadian Center of Science and Education, vol. 14(9), pages 1-1, July.

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    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • Z0 - Other Special Topics - - General

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