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Job performance of selected accrediting agencies employees: Towards a job satisfaction measurement framework

Author

Listed:
  • Jocelyn DS. Malang, DBA
  • Ferdinand C. Somido, PhD
  • Susana C. Bautista, EdD
  • Pedrito Jose V. Bermudo, PhD
  • Antonio D.Yango, PhD
  • Leomar S. Galicia, PhD

Abstract

This study used the descriptive method of research using interview and questionnaire as research technique and instrument to assess and determine the different Philippine accrediting bodies’ empowerment or managerial support that influenced the employee’s job satisfaction and performance. Moreover, the researchers were interested to determine the respondents’ positive and constructive feedback on the employee’s compensation, fringe benefits, promotion, working environment and the like. The results revealed that the respondents’ perception on administrators’ empowerment that support job satisfaction in terms of administrator as a manager, a corporate leader, fiscal manager, and link between company and community relation was “very much empowering.” The respondents’ satisfaction affected their job performance in terms of nature of work, supervision, operating condition, contingent reward, co-workers, professional development, promotion, pay and fringe benefits. Release of incentives, salary increase, change management, slow turnover, staff development, remuneration package, limited leave, no work no pay were identified by the respondents to affect their job performance.

Suggested Citation

  • Jocelyn DS. Malang, DBA & Ferdinand C. Somido, PhD & Susana C. Bautista, EdD & Pedrito Jose V. Bermudo, PhD & Antonio D.Yango, PhD & Leomar S. Galicia, PhD, 2018. "Job performance of selected accrediting agencies employees: Towards a job satisfaction measurement framework," Journal of Business & Management (COES&RJ-JBM), , vol. 6(1), pages 46-65, January.
    • Handle: RePEc:jso:coejbm:v:6:y:2018:i:1:p:46-65
    DOI: 10.25255/jbm.2018.6.1.46.65
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    References listed on IDEAS

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    1. Elizabeth George & K.A. Zakkariya, 2014. "Employees' perception of empowerment: a comparative study among different sectors of banks," International Journal of Services, Economics and Management, Inderscience Enterprises Ltd, vol. 6(2), pages 132-145.
    2. Masooma Javed & Rifat Balouch & Fatima Hassan, 2014. "Determinants of Job Satisfaction and its impact on Employee performance and turnover intentions," International Journal of Learning and Development, Macrothink Institute, vol. 4(2), pages 120-140, June.
    Full references (including those not matched with items on IDEAS)

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