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The Effect of Leader-Member Exchange ¡°LMX¡± on Employee Turnover Intent: An Applied Study on the Telecommunication Sector in Egypt

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  • Lara Ayman Abu Bakr Shaalan
  • Abdel Moniem Elsaid
  • Eahab Elsaid

Abstract

The paper examines whether the Leader-member exchange (LMX) theory has an effect on the employee turnover intent in the presence of intercultural competence. Our sample consists of 319 employees working in the telecommunications sector in Egypt. The dependent variable is employee turnover and the independent variable is LMX, where LMX as a variable is measured by four components- affect, loyalty, contribution and professional respect. We used intercultural competence as the moderating variable. Intercultural competence is measured by nine components- cross cultural empathy, self-efficacy, willingness to engage, cross cultural openness, emotional self-regulation, self-monitoring, tolerance for ambiguity, low need for cognitive and cognitive flexibility. We used Cronbach¡¯s alpha, path analysis and path regressions in our statistical analysis. Our results showed a significant positive relationship between LMX and employee turnover intent and an indirect relationship between LMX and employee turnover intent in the presence of intercultural competence.

Suggested Citation

  • Lara Ayman Abu Bakr Shaalan & Abdel Moniem Elsaid & Eahab Elsaid, 2019. "The Effect of Leader-Member Exchange ¡°LMX¡± on Employee Turnover Intent: An Applied Study on the Telecommunication Sector in Egypt," Journal of Business Administration Research, Journal of Business Administration Research, Sciedu Press, vol. 8(1), pages 1-13, April.
    • Handle: RePEc:jfr:jbar11:v:8:y:2019:i:1:p:1-13
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    References listed on IDEAS

    as
    1. Hossam M. Abu Elanain, 2014. "Leader-member exchange and intent to turnover," Management Research Review, Emerald Group Publishing Limited, vol. 37(2), pages 110-129, January.
    2. Iqra Saeed & Momina Waseem & Sidra Sikander & Muhammad Rizwan, 2014. "The relationship of Turnover intention with job satisfaction, job performance, Leader member exchange, Emotional intelligence and organizational commitment," International Journal of Learning and Development, Macrothink Institute, vol. 4(2), pages 242-256, June.
    3. Soon Ang & Linn Van Dyne & Christine Koh & K. Yee Ng & Klaus J. Templer & Cheryl Tay & N. Anand Chandrasekar, 2007. "Cultural Intelligence: Its Measurement and Effects on Cultural Judgment and Decision Making, Cultural Adaptation and Task Performance," Management and Organization Review, The International Association for Chinese Management Research, vol. 3(3), pages 335-371, November.
    4. Won Kwak & Suk Choi, 2015. "Effect of rating discrepancy on turnover intention and leader-member exchange," Asia Pacific Journal of Management, Springer, vol. 32(3), pages 801-824, September.
    5. Ang, Soon & Van Dyne, Linn & Koh, Christine & Ng, K. Yee & Templer, Klaus J. & Tay, Cheryl & Chandrasekar, N. Anand, 2007. "Cultural Intelligence: Its Measurement and Effects on Cultural Judgment and Decision Making, Cultural Adaptation and Task Performance," Management and Organization Review, Cambridge University Press, vol. 3(3), pages 335-371, November.
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    JEL classification:

    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • Z0 - Other Special Topics - - General

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