IDEAS home Printed from https://ideas.repec.org/a/kap/asiapa/v32y2015i3p801-824.html
   My bibliography  Save this article

Effect of rating discrepancy on turnover intention and leader-member exchange

Author

Listed:
  • Won Kwak
  • Suk Choi

Abstract

Despite the pervasiveness of rating discrepancy in organizations, there has been little research to examine how this common phenomenon occurring in performance appraisal influences an employee’s work relationships with an organization and a leader. In a field study surveying 147 R&D workers who were evaluated under forced distribution rating system, the present research explored this question by focusing on how rating discrepancy would affect an employee’s turnover intention and perceived leader-member exchange (LMX). With polynomial regression analysis and response surface methodology in a real-time research design, it was found that there were nonlinear relationships between rating discrepancy and turnover intention and LMX, respectively, and that these non-linear relationships were not symmetrical. Copyright Springer Science+Business Media New York 2015

Suggested Citation

  • Won Kwak & Suk Choi, 2015. "Effect of rating discrepancy on turnover intention and leader-member exchange," Asia Pacific Journal of Management, Springer, vol. 32(3), pages 801-824, September.
    • Handle: RePEc:kap:asiapa:v:32:y:2015:i:3:p:801-824
    DOI: 10.1007/s10490-015-9414-3
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1007/s10490-015-9414-3
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1007/s10490-015-9414-3?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Jiing-Lih Farh & Anne S. Tsui & Katherine Xin & Bor-Shiuan Cheng, 1998. "The Influence of Relational Demography and Guanxi: The Chinese Case," Organization Science, INFORMS, vol. 9(4), pages 471-488, August.
    2. Hang-yue Ngo & Raymond Loi & Sharon Foley & Xiaoming Zheng & Lingqing Zhang, 2013. "Perceptions of organizational context and job attitudes: The mediating effect of organizational identification," Asia Pacific Journal of Management, Springer, vol. 30(1), pages 149-168, March.
    3. Edwards, Jeffrey R. & Rothbard, Nancy P., 1999. "Work and Family Stress and Well-Being: An Examination of Person-Environment Fit in the Work and Family Domains," Organizational Behavior and Human Decision Processes, Elsevier, vol. 77(2), pages 85-129, February.
    4. Blakely, Gerald L., 1993. "The Effects of Performance Rating Discrepancies on Supervisors and Subordinates," Organizational Behavior and Human Decision Processes, Elsevier, vol. 54(1), pages 57-80, February.
    5. Carrie Dusterhoff & J. Cunningham & James MacGregor, 2014. "The Effects of Performance Rating, Leader–Member Exchange, Perceived Utility, and Organizational Justice on Performance Appraisal Satisfaction: Applying a Moral Judgment Perspective," Journal of Business Ethics, Springer, vol. 119(2), pages 265-273, January.
    6. Nancy Chen & Dean Tjosvold, 2007. "Guanxi and leader member relationships between American managers and Chinese employees: open-minded dialogue as mediator," Asia Pacific Journal of Management, Springer, vol. 24(2), pages 171-189, June.
    7. Shirley Daniel & Dongyoung Lee & Wolf Reitsperger, 2014. "Raising quality consciousness among Chinese manufacturing personnel: Testing the effectiveness of performance management tools," Asia Pacific Journal of Management, Springer, vol. 31(2), pages 549-573, June.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Lara Ayman Abu Bakr Shaalan & Abdel Moniem Elsaid & Eahab Elsaid, 2019. "The Effect of Leader-Member Exchange ¡°LMX¡± on Employee Turnover Intent: An Applied Study on the Telecommunication Sector in Egypt," Journal of Business Administration Research, Journal of Business Administration Research, Sciedu Press, vol. 8(1), pages 1-13, April.
    2. Shrihari S. Sohani & Varkkey, Biju, 2015. "Breaking Free From the Bell Curve: An Alternate Proposition for Performance Management," IIMA Working Papers WP2015-10-04, Indian Institute of Management Ahmedabad, Research and Publication Department.
    3. Eko Yi Liao & Chun Hui, 2021. "A resource-based perspective on leader-member exchange: An updated meta-analysis," Asia Pacific Journal of Management, Springer, vol. 38(1), pages 317-370, March.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Yong Han & Yochanan Altman, 2009. "Supervisor and Subordinate Guanxi: A Grounded Investigation in the People’s Republic of China," Journal of Business Ethics, Springer, vol. 88(1), pages 91-104, April.
    2. Yina Mao & Kelly Peng & Chi-Sum Wong, 2012. "Indigenous research on Asia: In search of the emic components of guanxi," Asia Pacific Journal of Management, Springer, vol. 29(4), pages 1143-1168, December.
    3. Millissa Cheung & Wei-Ping Wu & Allan Chan & May Wong, 2009. "Supervisor–Subordinate Guanxi and Employee Work Outcomes: The Mediating Role of Job Satisfaction," Journal of Business Ethics, Springer, vol. 88(1), pages 77-89, April.
    4. Long Zhang & Yulin Deng & Qun Wang, 2014. "An Exploratory Study of Chinese Motives for Building Supervisor–Subordinate Guanxi," Journal of Business Ethics, Springer, vol. 124(4), pages 659-675, November.
    5. Edward WONG SEK KHIN & Yap Poh LIAN & Lau Wee YEAP & Rusnah MUHAMAD, 2016. "Organizational environment factors associated with corporate social responsibility: effects on communication and guanxi relationship between supervisors and subordinates in SMEs," The Audit Financiar journal, Chamber of Financial Auditors of Romania, vol. 14(141), pages 1025-1025.
    6. Long Zhang & Yulin Deng, 2016. "Guanxi with Supervisor and Counterproductive Work Behavior: The Mediating Role of Job Satisfaction," Journal of Business Ethics, Springer, vol. 134(3), pages 413-427, March.
    7. Long Zhang & Yulin Deng & Xin Zhang & Enhua Hu, 2016. "Why do Chinese employees build supervisor-subordinate guanxi? A motivational analysis," Asia Pacific Journal of Management, Springer, vol. 33(3), pages 617-648, September.
    8. Lamar Pierce & Jason Snyder, 2015. "Unethical Demand and Employee Turnover," Journal of Business Ethics, Springer, vol. 131(4), pages 853-869, November.
    9. Chih-Ting Shih & Cheng-Chen Lin, 2014. "From good friends to good soldiers: A psychological contract perspective," Asia Pacific Journal of Management, Springer, vol. 31(1), pages 309-326, March.
    10. Li, Mengyu & Li, Jinglei & Yasin, Megat Al Imran & Hashim, Norliana Binti & Ang, Lay Hoon & Li, Fangyi, 2023. "Where do I belong? A study of associations between guanxi capital and local identity through WeChat use among Chinese youth," Technological Forecasting and Social Change, Elsevier, vol. 187(C).
    11. Lee, Liane W.Y. & Tang, Yiming & Yip, Leslie S.C. & Sharma, Piyush, 2018. "Managing customer relationships in the emerging markets – guanxi as a driver of Chinese customer loyalty," Journal of Business Research, Elsevier, vol. 86(C), pages 356-365.
    12. Hecht, Tracy D. & Allen, Natalie J., 2005. "Exploring links between polychronicity and well-being from the perspective of person-job fit: Does it matter if you prefer to do only one thing at a time?," Organizational Behavior and Human Decision Processes, Elsevier, vol. 98(2), pages 155-178, November.
    13. Jamie L. Gloor & Manuela Morf & Samantha Paustian-Underdahl & Uschi Backes-Gellner, 2020. "Fix the Game, Not the Dame: Restoring Equity in Leadership Evaluations," Journal of Business Ethics, Springer, vol. 161(3), pages 497-511, January.
    14. Xiuxiu Huang & Zhaoyang Li & Qiaoqin Wan, 2019. "From organisational justice to turnover intention among community nurses: A mediating model," Journal of Clinical Nursing, John Wiley & Sons, vol. 28(21-22), pages 3957-3965, November.
    15. Maria-Lavinia FLOREA & Anca BORZA, 2019. "Individual Strategies For Achieving Work-Life Balance €“ A Case Study On Romanian Workers," Proceedings of the INTERNATIONAL MANAGEMENT CONFERENCE, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 13(1), pages 845-855, November.
    16. Bo Shao & Pablo Cardona & Isabel Ng & Raymond N. C. Trau, 2017. "Are prosocially motivated employees more committed to their organization? The roles of supervisors’ prosocial motivation and perceived corporate social responsibility," Asia Pacific Journal of Management, Springer, vol. 34(4), pages 951-974, December.
    17. Mohammed Alblihed & Haitham Ali Alzghaibi, 2022. "The Impact of Job Stress, Role Ambiguity and Work–Life Imbalance on Turnover Intention during COVID-19: A Case Study of Frontline Health Workers in Saudi Arabia," IJERPH, MDPI, vol. 19(20), pages 1-15, October.
    18. Jelena Spanjol & Leona Tam & Vivian Tam, 2015. "Employer–Employee Congruence in Environmental Values: An Exploration of Effects on Job Satisfaction and Creativity," Journal of Business Ethics, Springer, vol. 130(1), pages 117-130, August.
    19. Dane, Erik, 2024. "Promoting and supporting epiphanies in organizations: A transformational approach to employee development," Organizational Behavior and Human Decision Processes, Elsevier, vol. 180(C).
    20. Fei Song & C. Bram Cadsby & Yunyun Bi, 2012. "Trust, Reciprocity, and Guanxi in China: An Experimental Investigation," Management and Organization Review, The International Association for Chinese Management Research, vol. 8(2), pages 397-421, July.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:kap:asiapa:v:32:y:2015:i:3:p:801-824. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.