IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v11y2019i18p5069-d267825.html
   My bibliography  Save this article

Determination of Managers’ Attitudes Towards Eco-Labeling Applied in the Context of Sustainable Tourism and Evaluation of the Effects of Eco-Labeling on Accommodation Enterprises

Author

Listed:
  • Yusuf Yılmaz

    (Faculty of Tourism, Department of Tourism Management, Akdeniz University, Campus, 07058 Antalya, Turkey)

  • Engin Üngüren

    (Faculty of Business Administration, Alanya Alaaddin Keykubat University, Campus, 07450 Alanya, Turkey)

  • Yaşar Yiğit Kaçmaz

    (Alanya Municipality Academic Research Center, Alanya Municipality, 07400 Alanya, Turkey)

Abstract

The attitudes of departmental managers towards eco-labels are extremely important for the realization of sustainable tourism practices in accommodation enterprises. Research focused on determining the attitudes of hotel managers towards eco-labels is very limited. Therefore, the first aim of this study was to determine the attitude of departmental managers towards eco-labels applied in the context of sustainable tourism. The second purpose of this study was to determine whether the sustainable tourism and management activities of accommodation enterprises that did and did not have an eco-label were differentiated. To this end, this study was designed and conducted with a sample of 408 hotel managers in 83 different accommodation enterprise. Data were collected through questionnaires using convenience sampling, which is a non-probability sampling method. As a result of this research, it was determined that the attitudes of managers towards eco-labels differed according to their personal and professional characteristics. Another important finding of this study was that the sustainable management and operation activities of the hotels differed significantly according to whether or not they were eco-labeled certified. Overall, it is obvious that eco-labels have a significant impact on the implementation of environmentally friendly, responsible, and sustainable tourism practices in the accommodation sector.

Suggested Citation

  • Yusuf Yılmaz & Engin Üngüren & Yaşar Yiğit Kaçmaz, 2019. "Determination of Managers’ Attitudes Towards Eco-Labeling Applied in the Context of Sustainable Tourism and Evaluation of the Effects of Eco-Labeling on Accommodation Enterprises," Sustainability, MDPI, vol. 11(18), pages 1-27, September.
    • Handle: RePEc:gam:jsusta:v:11:y:2019:i:18:p:5069-:d:267825
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/11/18/5069/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/11/18/5069/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Nicolae Lupu & Mihail Ovidiu Tanase & Remus-Alexandru Tontoroiu, 2013. "A straightforward x-ray on applying the ecolabel to the hotel business area," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 15(Special 7), pages 634-644, November.
    2. Álvarez Gil, M. J. & Burgos Jiménez, J. & Céspedes Lorente, J. J., 2001. "An analysis of environmental management, organizational context and performance of Spanish hotels," Omega, Elsevier, vol. 29(6), pages 457-471, December.
    3. Delmas, Magali A. & Grant, Laura E., 2008. "Eco-Labeling Strategies: The Eco-Premium Puzzle In The Wine Industry," Working Papers 37325, American Association of Wine Economists.
    4. Alina Barbulescu & Andreea-Daniela Moraru & Cristina Duhnea, 2019. "Ecolabelling in the Romanian Seaside Hotel Industry—Marketing Considerations, Financial Constraints, Perspectives," Sustainability, MDPI, vol. 11(1), pages 1-13, January.
    5. Raymond Houé Ngouna & Bernard Grabot, 2009. "Assessing the compliance of a product with an eco-label: from standards to constraints," Post-Print hal-00965906, HAL.
    6. Douadia Bougherara & Pierre Combris, 2009. "Eco-labelled food products: what are consumers paying for?," European Review of Agricultural Economics, Oxford University Press and the European Agricultural and Applied Economics Publications Foundation, vol. 36(3), pages 321-341, September.
    7. Magali A. Delmas & Michael W. Toffel, 2008. "Organizational responses to environmental demands: opening the black box," Strategic Management Journal, Wiley Blackwell, vol. 29(10), pages 1027-1055, October.
    8. Molina-Azorín, Jose F. & Tarí, Juan José & Pereira-Moliner, Jorge & López-Gamero, María D. & Pertusa-Ortega, Eva M., 2015. "The effects of quality and environmental management on competitive advantage: A mixed methods study in the hotel industry," Tourism Management, Elsevier, vol. 50(C), pages 41-54.
    9. Chen, Ching-Fu, 2008. "Investigating structural relationships between service quality, perceived value, satisfaction, and behavioral intentions for air passengers: Evidence from Taiwan," Transportation Research Part A: Policy and Practice, Elsevier, vol. 42(4), pages 709-717, May.
    10. Leonidou, Leonidas C. & Leonidou, Constantinos N. & Fotiadis, Thomas A. & Zeriti, Athina, 2013. "Resources and capabilities as drivers of hotel environmental marketing strategy: Implications for competitive advantage and performance," Tourism Management, Elsevier, vol. 35(C), pages 94-110.
    11. Houe, Raymond & Grabot, Bernard, 2009. "Assessing the compliance of a product with an eco-label: From standards to constraints," International Journal of Production Economics, Elsevier, vol. 121(1), pages 21-38, September.
    12. Ann Goodman, 2000. "Implementing Sustainability in Service Operations at Scandic Hotels," Interfaces, INFORMS, vol. 30(3), pages 202-214, June.
    13. Jean-Luc Giannelloni & Elisabeth Robinot, 2010. "Do hotels' "green" attributes contribute to customer satisfaction?," Post-Print hal-00962449, HAL.
    14. Chou, Chia-Jung, 2014. "Hotels' environmental policies and employee personal environmental beliefs: Interactions and outcomes," Tourism Management, Elsevier, vol. 40(C), pages 436-446.
    15. Stefano Duglio & Stanislav Ivanov & Francesca Magliano & Maya Ivanova, 2017. "Motivation, Costs and Benefits of the Adoption of the European Ecolabel in the Tourism Sector: An Exploratory Study of Italian Accommodation Establishments," Business & Management Compass, University of Economics Varna, issue 1, pages 83-95.
    16. Brécard, Dorothée & Hlaimi, Boubaker & Lucas, Sterenn & Perraudeau, Yves & Salladarré, Frédéric, 2009. "Determinants of demand for green products: An application to eco-label demand for fish in Europe," Ecological Economics, Elsevier, vol. 69(1), pages 115-125, November.
    17. Loureiro, Maria L. & McCluskey, Jill J. & Mittelhammer, Ronald C., 2001. "Assessing Consumer Preferences For Organic, Eco-Labeled, And Regular Apples," Journal of Agricultural and Resource Economics, Western Agricultural Economics Association, vol. 26(2), pages 1-13, December.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Bartłomiej Kabaja & Magdalena Wojnarowska & Maria Chiara Cesarani & Erica Varese, 2022. "Recognizability of Ecolabels on E-Commerce Websites: The Case for Younger Consumers in Poland," Sustainability, MDPI, vol. 14(9), pages 1-19, April.
    2. Lucie Severová & Karel Šrédl & Marie Prášilová & Roman Svoboda & Alexandr Soukup & Marek Dvořák & Jitka Prachařová, 2021. "Change in the Structure of the Accommodation Capacity of the Czech Hotel Industry under Conditions of Economic Globalization," Sustainability, MDPI, vol. 13(16), pages 1-24, August.
    3. Yiyang Sun & Guolin Hou, 2021. "Analysis on the Spatial-Temporal Evolution Characteristics and Spatial Network Structure of Tourism Eco-Efficiency in the Yangtze River Delta Urban Agglomeration," IJERPH, MDPI, vol. 18(5), pages 1-29, March.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Baumeister, Stefan & Zeng, Cheng & Hoffendahl, Alex, 2022. "The effect of an eco-label on the booking decisions of air passengers," Transport Policy, Elsevier, vol. 124(C), pages 175-182.
    2. Yokessa, Maïmouna & Marette, Stéphan, 2019. "A Review of Eco-labels and their Economic Impact," International Review of Environmental and Resource Economics, now publishers, vol. 13(1-2), pages 119-163, April.
    3. Mert Gürlek & Muharrem Tuna, 2018. "Reinforcing competitive advantage through green organizational culture and green innovation," The Service Industries Journal, Taylor & Francis Journals, vol. 38(7-8), pages 467-491, June.
    4. Bartłomiej Kabaja & Magdalena Wojnarowska & Maria Chiara Cesarani & Erica Varese, 2022. "Recognizability of Ecolabels on E-Commerce Websites: The Case for Younger Consumers in Poland," Sustainability, MDPI, vol. 14(9), pages 1-19, April.
    5. Janine Fleith Medeiros & Gabriel Vidor & José Luís Duarte Ribeiro, 2018. "Driving Factors for the Success of the Green Innovation Market: A Relationship System Proposal," Journal of Business Ethics, Springer, vol. 147(2), pages 327-341, January.
    6. Chen, Xuqi & Gao, Zhifeng & Swisher, Marilyn & House, Lisa & Zhao, Xin, 2018. "Eco-labeling in the Fresh Produce Market: Not All Environmentally Friendly Labels Are Equally Valued," Ecological Economics, Elsevier, vol. 154(C), pages 201-210.
    7. Jana Hojnik, 2017. "In Pursuit of Eco-innovation," UPP Monograph Series, University of Primorska Press, number 978-961-7023-53-4.
    8. Ana Ispas & Elena Nicoleta Untaru & Adina Nicoleta Candrea, 2019. "Environmental Management Practices within Agritourism Boarding Houses in Romania: A Qualitative Study Among Managers," Sustainability, MDPI, vol. 11(14), pages 1-25, July.
    9. Sakshi & Shashi & Roberto Cerchione & Harbhajan Bansal, 2020. "Measuring the impact of sustainability policy and practices in tourism and hospitality industry," Business Strategy and the Environment, Wiley Blackwell, vol. 29(3), pages 1109-1126, March.
    10. Miemie Struwig & Chris Adendorff, 2018. "Consumers' Perception of Eco-labels in South Africa," Athens Journal of Business & Economics, Athens Institute for Education and Research (ATINER), vol. 4(2), pages 163-178, April.
    11. Maria-del-Mar Alonso-Almeida & Alfredo Rocafort & Fernando Borrajo, 2016. "Shedding Light on Eco-Innovation in Tourism: A Critical Analysis," Sustainability, MDPI, vol. 8(12), pages 1-12, December.
    12. Cristiano Codagnone & Giuseppe Alessandro Veltri & Francesco Bogliacino & Francisco Lupiáñez-Villanueva & George Gaskell & Andriy Ivchenko & Pietro Ortoleva & Francesco Mureddu, 2016. "Labels as nudges? An experimental study of car eco-labels," Economia Politica: Journal of Analytical and Institutional Economics, Springer;Fondazione Edison, vol. 33(3), pages 403-432, December.
    13. Alessia Acampora & Michele Preziosi & Maria Claudia Lucchetti & Roberto Merli, 2022. "The Role of Hotel Environmental Communication and Guests’ Environmental Concern in Determining Guests’ Behavioral Intentions," Sustainability, MDPI, vol. 14(18), pages 1-23, September.
    14. Irz, Xavier & Mazzocchi, Mario & Réquillart, Vincent & Soler, Louis-Georges, 2015. "Research in Food Economics: past trends and new challenges," Revue d'Etudes en Agriculture et Environnement, Editions NecPlus, vol. 96(01), pages 187-237, March.
    15. Kapera Izabela & Wszendybył-Skulska Ewa, 2017. "Pro-Ecological Hotel Policies as Assessed by Guests," Turyzm / Tourism, Sciendo, vol. 27(2), pages 57-62, December.
    16. Delmas, Magali A. & Gergaud, Olivier & Lim, Jinghui, 2016. "Does Organic Wine Taste Better? An Analysis of Experts' Ratings," Journal of Wine Economics, Cambridge University Press, vol. 11(3), pages 329-354, December.
    17. Elodie Letort & Fanny Le Gloux & Pierre P. Dupraz, 2021. "How can health concerns improve environmental public good provision through labels?," Post-Print hal-03338427, HAL.
    18. Sanni, Maruf, 2018. "Drivers of eco-innovation in the manufacturing sector of Nigeria," Technological Forecasting and Social Change, Elsevier, vol. 131(C), pages 303-314.
    19. Leroux, Erick & Pupion, Pierre-Charles, 2018. "Factors of adoption of eco-labelling in hotel industry," Technological Forecasting and Social Change, Elsevier, vol. 129(C), pages 194-209.
    20. Mika Kortelainen & Jibonayan Raychaudhuri & Beatrice Roussillon, 2016. "Effects Of Carbon Reduction Labels: Evidence From Scanner Data," Economic Inquiry, Western Economic Association International, vol. 54(2), pages 1167-1187, April.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:11:y:2019:i:18:p:5069-:d:267825. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.