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The impact of ISO 9000 and ISO 14000 on standardisation of social responsibility--an inside perspective


  • Castka, Pavel
  • Balzarova, Michaela A.


Following a growing interest in corporate social responsibility, the International Organization for Standardization (ISO) announced plans for development of the ISO 26000--guidance standard for social responsibility. Despite initial signals that ISO 26000 will be built on the intellectual and practical infrastructure of ISO 9000 and ISO 14000, the Advisory Group on Social Responsibility set a different direction: a guidance standard and not a specification standard against which conformity can be assessed. This paper aims to investigate what views ISO member body delegations and invited participants in international standardisation of social responsibility had about the divergence from the meta-standard approach towards a guidance standard. To answer the research question, the discussions at the ISO International Conference on Social Responsibility, where ISO member body delegations and approximately 40 invited organisations commented on this matter, have been analysed. As a result of this understanding, not only will insight into the first steps of standardisation of social responsibility be provided, but it will also shed light on the perception of ISO 9000 and ISO 14000 that are held by standard developers.

Suggested Citation

  • Castka, Pavel & Balzarova, Michaela A., 2008. "The impact of ISO 9000 and ISO 14000 on standardisation of social responsibility--an inside perspective," International Journal of Production Economics, Elsevier, vol. 113(1), pages 74-87, May.
  • Handle: RePEc:eee:proeco:v:113:y:2008:i:1:p:74-87

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    References listed on IDEAS

    1. Sharma, Divesh S., 2005. "The association between ISO 9000 certification and financial performance," The International Journal of Accounting, Elsevier, vol. 40(2), pages 151-172.
    2. Charles J. Corbett, 2006. "Global Diffusion of ISO 9000 Certification Through Supply Chains," Manufacturing & Service Operations Management, INFORMS, vol. 8(4), pages 330-350, January.
    3. Eric Neumayer & Richard Perkins, 2005. "Uneven Geographies of Organizational Practice: Explaining the Cross-National Transfer and Diffusion of ISO 9000," Economic Geography, Taylor & Francis Journals, vol. 81(3), pages 237-259, July.
    4. Andy Lockett & Jeremy Moon & Wayne Visser, 2006. "Corporate Social Responsibility in Management Research: Focus, Nature, Salience and Sources of Influence," Journal of Management Studies, Wiley Blackwell, vol. 43(1), pages 115-136, January.
    5. Charles J. Corbett & Robert D. Klassen, 2006. "Extending the Horizons: Environmental Excellence as Key to Improving Operations," Manufacturing & Service Operations Management, INFORMS, vol. 8(1), pages 5-22, March.
    6. Charles J. Corbett & María J. Montes-Sancho & David A. Kirsch, 2005. "The Financial Impact of ISO 9000 Certification in the United States: An Empirical Analysis," Management Science, INFORMS, vol. 51(7), pages 1046-1059, July.
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    Cited by:

    1. Michaela Balzarova & Pavel Castka, 2012. "Stakeholders’ Influence and Contribution to Social Standards Development: The Case of Multiple Stakeholder Approach to ISO 26000 Development," Journal of Business Ethics, Springer, vol. 111(2), pages 265-279, December.
    2. repec:gam:jsusta:v:10:y:2018:i:11:p:4172-:d:182417 is not listed on IDEAS
    3. repec:bla:glopol:v:8:y:2017:i:s3:p:66-77 is not listed on IDEAS
    4. Beltrán, Jaime & Muñuzuri, Jesús & Rivas, Miguel & González, Cristina, 2010. "Metrological management evaluation based on ISO10012: an empirical study in ISO-14001-certified Spanish companies," Energy, Elsevier, vol. 35(1), pages 140-147.
    5. repec:nms:untern:10.5771/0042-059x-2011-3-263 is not listed on IDEAS
    6. Pavel Castka & Charles J. Corbett, 2016. "Governance of Eco-Labels: Expert Opinion and Media Coverage," Journal of Business Ethics, Springer, vol. 135(2), pages 309-326, May.
    7. repec:eee:proeco:v:196:y:2018:i:c:p:248-260 is not listed on IDEAS
    8. Arnaud Eve & Pierre-Antoine Sprimont, 2015. "La norme iso 9001 version 2015 : une analyse à l’aune du cadre des systèmes de management de la performance de Ferreira et Otley (2009)," Post-Print hal-01188691, HAL.
    9. Sartor, Marco & Orzes, Guido & Di Mauro, Carmela & Ebrahimpour, Maling & Nassimbeni, Guido, 2016. "The SA8000 social certification standard: Literature review and theory-based research agenda," International Journal of Production Economics, Elsevier, vol. 175(C), pages 164-181.
    10. Lo, Chris K.Y. & Yeung, Andy C.L. & Cheng, T.C.E., 2009. "ISO 9000 and supply chain efficiency: Empirical evidence on inventory and account receivable days," International Journal of Production Economics, Elsevier, vol. 118(2), pages 367-374, April.
    11. repec:aes:amfeco:v:19:y:2017:i:s11:p:1091 is not listed on IDEAS
    12. Jasiulewicz-Kaczmarek Małgorzata, 2014. "Is Sustainable Development an Issue for Quality Management?," Foundations of Management, Sciendo, vol. 6(2), pages 51-66, December.
    13. repec:bla:glopol:v:8:y:2017:i::p:66-77 is not listed on IDEAS
    14. Castka, Pavel & Prajogo, Daniel & Sohal, Amrik & Yeung, Andy C.L., 2015. "Understanding firms׳ selection of their ISO 9000 third-party certifiers," International Journal of Production Economics, Elsevier, vol. 162(C), pages 125-133.

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