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Global Diffusion of ISO 9000 Certification Through Supply Chains

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  • Charles J. Corbett

    () (Anderson School of Management, University of California, Los Angeles, 110 Westwood Plaza, Box 951481, Los Angeles, California 90095-1481)

Abstract

The ISO 9000 series of quality management systems standards is widely diffused, with more than 560,000 sites certified in 152 countries as of December 2003. Anecdotal evidence suggests that global supply chains contributed to this diffusion, in the following sense. Firms in Europe were the first to seek ISO 9000 certification in large numbers. They then required their suppliers, including those abroad, to do likewise. Once the standard had thus entered other countries, it spread beyond those firms immediately exporting to Europe to be adopted by many other firms in those same countries. This paper empirically examines the validity of this view of the role of supply chains in global diffusion of ISO 9000. To do so, we decompose the statement "supply chains contributed to the global diffusion of ISO 9000" into a series of four requirements that must be met for the original statement to be supported. We then use firm-level data from a global survey of more than 5,000 firms in nine countries to test the hypotheses that correspond to these requirements. Our findings are consistent with the view that part of the global diffusion of ISO 9000 did move upstream in global supply chains. In short, this means that firms that export goods or services to a particular country may simultaneously be importing that country's management practices. We conclude by suggesting how these findings might form the basis for future research on the environmental management systems standard ISO 14000.

Suggested Citation

  • Charles J. Corbett, 2006. "Global Diffusion of ISO 9000 Certification Through Supply Chains," Manufacturing & Service Operations Management, INFORMS, vol. 8(4), pages 330-350, January.
  • Handle: RePEc:inm:ormsom:v:8:y:2006:i:4:p:330-350
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    File URL: http://dx.doi.org/10.1287/msom.1060.0120
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    References listed on IDEAS

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    1. Delmas, Magali, 2003. "In Search of ISO: An Institutional Perspective on the Adoption of International Management Standards," Research Papers 1784, Stanford University, Graduate School of Business.
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    Citations

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    Cited by:

    1. Chonnikarn Fern Jira & Michael W. Toffel, 2011. "Engaging Supply Chains in Climate Change," Harvard Business School Working Papers 12-026, Harvard Business School, revised Oct 2012.
    2. Santi Cots & Martí Casadesús & Frederic Marimon, 2016. "Benefits of ISO 20000 IT service management certification," Information Systems and e-Business Management, Springer, vol. 14(1), pages 1-18, February.
    3. Juan Carlos Hallak & Jagadeesh Sivadasan, 2009. "Firms' Exporting Behavior under Quality Constraints," Working Papers 09-13, Center for Economic Studies, U.S. Census Bureau.
    4. Martin Mueller & Virginia dos Santos & Stefan Seuring, 2009. "The Contribution of Environmental and Social Standards Towards Ensuring Legitimacy in Supply Chain Governance," Journal of Business Ethics, Springer, vol. 89(4), pages 509-523, November.
    5. Anandasivam Gopal & Guodong (Gordon) Gao, 2009. "Certification in the Indian Offshore IT Services Industry," Manufacturing & Service Operations Management, INFORMS, vol. 11(3), pages 471-492, December.
    6. Andrea Prado & Arch Woodside, 2015. "Deepening Understanding of Certification Adoption and Non-Adoption of International-Supplier Ethical Standards," Journal of Business Ethics, Springer, vol. 132(1), pages 105-125, November.
    7. repec:eee:proeco:v:201:y:2018:i:c:p:163-172 is not listed on IDEAS
    8. Ueki, Yasushi, 2016. "Customer pressure, customer–manufacturer–supplier relationships, and quality control performance," Journal of Business Research, Elsevier, vol. 69(6), pages 2233-2238.
    9. repec:kap:jbuset:v:145:y:2017:i:2:d:10.1007_s10551-015-2857-0 is not listed on IDEAS
    10. repec:kap:jbuset:v:145:y:2017:i:2:d:10.1007_s10551-015-2880-1 is not listed on IDEAS
    11. repec:gam:jsusta:v:10:y:2018:i:3:p:595-:d:133459 is not listed on IDEAS
    12. Paola Perez-Aleman, 2011. "Collective Learning in Global Diffusion: Spreading Quality Standards in a Developing Country Cluster," Organization Science, INFORMS, vol. 22(1), pages 173-189, February.
    13. Castka, Pavel & Balzarova, Michaela A., 2008. "ISO 26000 and supply chains--On the diffusion of the social responsibility standard," International Journal of Production Economics, Elsevier, vol. 111(2), pages 274-286, February.
    14. Castka, Pavel & Balzarova, Michaela A., 2008. "The impact of ISO 9000 and ISO 14000 on standardisation of social responsibility--an inside perspective," International Journal of Production Economics, Elsevier, vol. 113(1), pages 74-87, May.
    15. Clougherty, Joseph A. & Grajek, Michal & Shy, Oz, 2016. "Taking 'Some' of the Mimicry Out of the Adoption Process: Quality-Management and Strategic Substitution," CEPR Discussion Papers 11661, C.E.P.R. Discussion Papers.
    16. repec:rss:jnljms:v2i3p1 is not listed on IDEAS
    17. Chonnikarn (Fern) Jira & Michael W. Toffel, 2013. "Engaging Supply Chains in Climate Change," Manufacturing & Service Operations Management, INFORMS, vol. 15(4), pages 559-577, October.
    18. Ullah, Barkat & Wei, Zuobao & Xie, Feixue, 2014. "ISO certification, financial constraints, and firm performance in Latin American and Caribbean countries," Global Finance Journal, Elsevier, vol. 25(3), pages 203-228.
    19. Christian Volpe Martincus & Sebastián Castresana & Tomás Castagnino, 2010. "ISO Standards: A Certificate to Expand Exports? Firm‐Level Evidence from Argentina," Review of International Economics, Wiley Blackwell, vol. 18(5), pages 896-912, November.
    20. Castka, Pavel & Prajogo, Daniel & Sohal, Amrik & Yeung, Andy C.L., 2015. "Understanding firms׳ selection of their ISO 9000 third-party certifiers," International Journal of Production Economics, Elsevier, vol. 162(C), pages 125-133.
    21. Mihaela Iona?cu & Ion Iona?cu & Marian Sacarin & Mihaela Minu, 2017. "Exploring the Impact of ISO 9001, ISO 14001 and OHSAS 18001 Certification on Financial Performance: The Case of Companies listed on the Bucharest Stock Exchange," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 19(44), pages 166-166, February.

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