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Diagnosing the search cost effect: Waiting time and the moderating impact of prior category knowledge

  • Smith, Gerald E.
  • Venkatraman, Meera P.
  • Dholakia, Ruby Roy
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    File URL: http://www.sciencedirect.com/science/article/B6V8H-3X116RN-2/2/6a1fb84fb0d512ca28a1d905f6e6ba1c
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    Article provided by Elsevier in its journal Journal of Economic Psychology.

    Volume (Year): 20 (1999)
    Issue (Month): 3 (June)
    Pages: 285-314

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    Handle: RePEc:eee:joepsy:v:20:y:1999:i:3:p:285-314
    Contact details of provider: Web page: http://www.elsevier.com/locate/joep

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    1. Park, C Whan & Lessig, V Parker, 1981. " Familiarity and Its Impact on Consumer Decision Biases and Heuristics," Journal of Consumer Research, University of Chicago Press, vol. 8(2), pages 223-30, September.
    2. Urbany, Joel E & Dickson, Peter R & Wilkie, William L, 1989. " Buyer Uncertainty and Information Search," Journal of Consumer Research, University of Chicago Press, vol. 16(2), pages 208-15, September.
    3. Furse, David H & Punj, Girish N & Stewart, David W, 1984. " A Typology of Individual Search Strategies among Purchasers of New Automobiles," Journal of Consumer Research, University of Chicago Press, vol. 10(4), pages 417-31, March.
    4. Beatty, Sharon E & Smith, Scott M, 1987. " External Search Effort: An Investigation across Several Product Categories," Journal of Consumer Research, University of Chicago Press, vol. 14(1), pages 83-95, June.
    5. Brucks, Merrie, 1988. " Search Monitor: An Approach for Computer-Controlled Experiments Involving Consumer Information Search," Journal of Consumer Research, University of Chicago Press, vol. 15(1), pages 117-21, June.
    6. Brian T. Ratchford, 1982. "Cost-Benefit Models for Explaining Consumer Choice and Information Seeking Behavior," Management Science, INFORMS, vol. 28(2), pages 197-212, February.
    7. Bettman, James R & Park, C Whan, 1980. " Effects of Prior Knowledge and Experience and Phase of the Choice Process on Consumer Decision Processes: A Protocol Analysis," Journal of Consumer Research, University of Chicago Press, vol. 7(3), pages 234-48, December.
    8. Lussier, Denis A & Olshavsky, Richard W, 1979. " Task Complexity and Contingent Processing in Brand Choice," Journal of Consumer Research, University of Chicago Press, vol. 6(2), pages 154-65, Se.
    9. Jacoby, Jacob & Szybillo, Geroge J & Busato-Schach, Jacqueline, 1977. " Information Acquisition Behavior in Brand Choice Situations," Journal of Consumer Research, University of Chicago Press, vol. 3(4), pages 209-16, March.
    10. Moorthy, Sridhar & Ratchford, Brian T & Talukdar, Debabrata, 1997. " Consumer Information Search Revisited: Theory and Empirical Analysis," Journal of Consumer Research, University of Chicago Press, vol. 23(4), pages 263-77, March.
    11. Rosen, Dennis L. & Olshavsky, Richard W., 1987. "The dual role of informational social influence: Implications for marketing management," Journal of Business Research, Elsevier, vol. 15(2), pages 123-144, April.
    12. Rao, Akshay R & Monroe, Kent B, 1988. " The Moderating Effect of Prior Knowledge on Cue Utilization in Product Evaluations," Journal of Consumer Research, University of Chicago Press, vol. 15(2), pages 253-64, September.
    13. Brucks, Merrie, 1985. " The Effects of Product Class Knowledge on Information Search Behavior," Journal of Consumer Research, University of Chicago Press, vol. 12(1), pages 1-16, June.
    14. Alba, Joseph W & Hutchinson, J Wesley, 1987. " Dimensions of Consumer Expertise," Journal of Consumer Research, University of Chicago Press, vol. 13(4), pages 411-54, March.
    15. George J. Stigler, 1961. "The Economics of Information," Journal of Political Economy, University of Chicago Press, vol. 69, pages 213.
    16. Srinivasan, Narasimhan & Ratchford, Brian T, 1991. " An Empirical Test of a Model of External Search for Automobiles," Journal of Consumer Research, University of Chicago Press, vol. 18(2), pages 233-42, September.
    17. Malhotra, Naresh K, 1982. " Information Load and Consumer Decision Making," Journal of Consumer Research, University of Chicago Press, vol. 8(4), pages 419-30, March.
    18. Andrews, Rick L., 1992. "Economics of information and heterogeneous products," Journal of Economic Psychology, Elsevier, vol. 13(3), pages 399-420, September.
    19. Punj, Girish N & Staelin, Richard, 1983. " A Model of Consumer Information Search Behavior for New Automobiles," Journal of Consumer Research, University of Chicago Press, vol. 9(4), pages 366-80, March.
    20. Urbany, Joel E, 1986. " An Experimental Examination of the Economics of Information," Journal of Consumer Research, University of Chicago Press, vol. 13(2), pages 257-71, September.
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