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RegTech: Technology-driven compliance and its effects on profitability, operations, and market structure

Author

Listed:
  • Charoenwong, Ben
  • Kowaleski, Zachary T.
  • Kwan, Alan
  • Sutherland, Andrew G.

Abstract

Compliance-driven investments in technology—or “RegTech”—are growing rapidly. To understand the effects on the financial sector, we study firms’ responses to new internal control requirements. Affected firms make significant investments in ERP and hardware. These expenditures then enable complementary investments that are leveraged for noncompliance purposes, leading to modest savings from avoided customer complaints and misconduct. IT budgets rise and profits fall, especially at small firms, and acquisition activity and market concentration increase. Our results illustrate how regulation can directly and indirectly affect technology adoption, which in turn affects noncompliance functions and market structure.

Suggested Citation

  • Charoenwong, Ben & Kowaleski, Zachary T. & Kwan, Alan & Sutherland, Andrew G., 2024. "RegTech: Technology-driven compliance and its effects on profitability, operations, and market structure," Journal of Financial Economics, Elsevier, vol. 154(C).
  • Handle: RePEc:eee:jfinec:v:154:y:2024:i:c:s0304405x24000151
    DOI: 10.1016/j.jfineco.2024.103792
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    More about this item

    Keywords

    RegTech; Fintech; Technology adoption; Financial regulation; Compliance burden; Internal controls; Complementary investments;
    All these keywords.

    JEL classification:

    • G23 - Financial Economics - - Financial Institutions and Services - - - Non-bank Financial Institutions; Financial Instruments; Institutional Investors
    • G30 - Financial Economics - - Corporate Finance and Governance - - - General
    • G38 - Financial Economics - - Corporate Finance and Governance - - - Government Policy and Regulation
    • L51 - Industrial Organization - - Regulation and Industrial Policy - - - Economics of Regulation
    • M42 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Accounting - - - Auditing
    • O31 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Innovation and Invention: Processes and Incentives

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