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Policemen, managers, lawyers: New results on complementarities between organization and information and communication technology

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  • Garicano, Luis

Abstract

Recent empirical work sheds some light on the importance, form and consequences of complementarities between information and communication technology (ICT) and organizational design. We conclude from this research that (1) complementarities between organization and ICT maybe so strong that absent organizational changes, ICT may have a negligible effect on productivity; (2) different types of ICT require different changes in organizational design; (3) the evidence also suggests that changes in organization enhance the impact of ICT on wage inequality.

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  • Garicano, Luis, 2010. "Policemen, managers, lawyers: New results on complementarities between organization and information and communication technology," International Journal of Industrial Organization, Elsevier, vol. 28(4), pages 355-358, July.
    • Handle: RePEc:eee:indorg:v:28:y:2010:i:4:p:355-358
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    References listed on IDEAS

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    1. Luis Garicano & Thomas N Hubbard, 2018. "Earnings Inequality and Coordination Costs: Evidence from US Law Firms," The Journal of Law, Economics, and Organization, Oxford University Press, vol. 34(2), pages 196-229.
    2. Nicholas Bloom & Raffaella Sadun & John Van Reenen, 2012. "Americans Do IT Better: US Multinationals and the Productivity Miracle," American Economic Review, American Economic Association, vol. 102(1), pages 167-201, February.
    3. Nicholas Bloom & Luis Garicano & Raffaella Sadun & John Van Reenen, 2014. "The Distinct Effects of Information Technology and Communication Technology on Firm Organization," Management Science, INFORMS, vol. 60(12), pages 2859-2885, December.
    4. Luis Garicano & Paul Heaton, 2010. "Information Technology, Organization, and Productivity in the Public Sector: Evidence from Police Departments," Journal of Labor Economics, University of Chicago Press, vol. 28(1), pages 167-201, January.
    5. Timothy F. Bresnahan & Erik Brynjolfsson & Lorin M. Hitt, 2002. "Information Technology, Workplace Organization, and the Demand for Skilled Labor: Firm-Level Evidence," The Quarterly Journal of Economics, President and Fellows of Harvard College, vol. 117(1), pages 339-376.
    6. Raghuram G. Rajan & Julie Wulf, 2006. "The Flattening Firm: Evidence from Panel Data on the Changing Nature of Corporate Hierarchies," The Review of Economics and Statistics, MIT Press, vol. 88(4), pages 759-773, November.
    7. Milgrom, Paul & Roberts, John, 1990. "The Economics of Modern Manufacturing: Technology, Strategy, and Organization," American Economic Review, American Economic Association, vol. 80(3), pages 511-528, June.
    8. Luis Garicano, 2000. "Hierarchies and the Organization of Knowledge in Production," Journal of Political Economy, University of Chicago Press, vol. 108(5), pages 874-904, October.
    9. Luis Garicano & Esteban Rossi-Hansberg, 2006. "Organization and Inequality in a Knowledge Economy," The Quarterly Journal of Economics, President and Fellows of Harvard College, vol. 121(4), pages 1383-1435.
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    Cited by:

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    2. Andy Feng & Anna Valero, 2020. "Skill-Biased Management: Evidence from Manufacturing Firms," The Economic Journal, Royal Economic Society, vol. 130(628), pages 1057-1080.
    3. Anna Valero, 2021. "Education and economic growth," CEP Discussion Papers dp1764, Centre for Economic Performance, LSE.
    4. Ben Youssef, Adel & Bester, Coetzee & Chuka, Aduba & Dahmani, Mounir & Malan, Beverley, 2014. "Building e-skills in Africa," MPRA Paper 112240, University Library of Munich, Germany, revised 2014.
    5. Adel Ben Youssef & Ludivine Martin & Nessrine Omrani, 2014. "The Complementarities between Information Technologies Use, New Organizational Practices and Employees' Contextual Performance: Evidence from Europe in 2005 and 2010," Revue d'économie politique, Dalloz, vol. 124(4), pages 493-504.
    6. DeStefano, Timothy & Kneller, Richard & Timmis, Jonathan, 2018. "Broadband infrastructure, ICT use and firm performance: Evidence for UK firms," Journal of Economic Behavior & Organization, Elsevier, vol. 155(C), pages 110-139.
    7. Lynda Sanderson & Garrick Wright-McNaughton & Naomitsu Yashiro, 2022. "Does high-speed internet boost exporting?," Working Papers 2022/02, New Zealand Productivity Commission.
    8. Sivropoulos-Valero, Anna Alexandra, 2021. "Education and economic growth," LSE Research Online Documents on Economics 114434, London School of Economics and Political Science, LSE Library.
    9. Draca, Mirko & Nathan, Max & Nguyen-Tien, Viet & Oliveira-Cunha, Juliana & Rosso, Anna & Valero, Anna, 2024. "The New Wave? The Role of Human Capital and STEM Skills in Technology Adoption in the UK," CAGE Online Working Paper Series 726, Competitive Advantage in the Global Economy (CAGE).
    10. Anna Valero, 2021. "Education and economic growth," POID Working Papers 006, Centre for Economic Performance, LSE.
    11. Tang, Maogang & Liu, Yinlin & Hu, Fengxia & Wu, Baijun, 2023. "Effect of digital transformation on enterprises' green innovation: Empirical evidence from listed companies in China," Energy Economics, Elsevier, vol. 128(C).
    12. Danielle Galliano & Luis Orozco, 2013. "New Technologies and Firm Organization: The Case of Electronic Traceability Systems in French Agribusiness," Industry and Innovation, Taylor & Francis Journals, vol. 20(1), pages 22-47, January.
    13. Timothy De Stefano & Richard Kneller & Jonathan Timmis, 2014. "The (Fuzzy) Digital Divide: The Effect of Broadband Internet Use on UK Firm Performance," Discussion Papers 14/06, University of Nottingham, School of Economics.
    14. Nucci, Francesco & Puccioni, Chiara & Ricchi, Ottavio, 2023. "Digital technologies and productivity: A firm-level investigation," Economic Modelling, Elsevier, vol. 128(C).

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