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The Complementarities between Information Technologies Use, New Organizational Practices and Employees' Contextual Performance: Evidence from Europe in 2005 and 2010

Author

Listed:
  • Adel Ben Youssef
  • Ludivine Martin
  • Nessrine Omrani

Abstract

This article investigates the relationships between Information Technologies (IT), new organizational practices and workers? contextual performance in the European context. Our empirical results are based on data about more than 11 000 employees from 16 European countries in 2005 and more than 16 000 in 2010. First, our results underline asymmetric effects of IT use. Internet use is, indeed, positively related to all aspects of contextual performance in 2010, while computer use has been only positively associated with interpersonal contextual performance in 2005. Second, we find that most of the considered new organizational practices have a positive relationship with employees? contextual performance.

Suggested Citation

  • Adel Ben Youssef & Ludivine Martin & Nessrine Omrani, 2014. "The Complementarities between Information Technologies Use, New Organizational Practices and Employees' Contextual Performance: Evidence from Europe in 2005 and 2010," Revue d'économie politique, Dalloz, vol. 124(4), pages 493-504.
    • Handle: RePEc:cai:repdal:redp_244_0493
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    JEL classification:

    • J81 - Labor and Demographic Economics - - Labor Standards - - - Working Conditions
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
    • M54 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - Labor Management
    • L23 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Organization of Production

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