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Factors influencing farmers’ satisfaction with the quality of agricultural extension services

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  • Kassem, Hazem S.
  • Alotaibi, Bader Alhafi
  • Muddassir, Muhammad
  • Herab, Ahmed

Abstract

Assessing farmers’ satisfaction with the quality of agricultural-extension services is essential for developing extension programs that comply with farmers’ needs and agroecological conditions. This study aimed to determine factors influencing farmers’ satisfaction with extension services. Data were collected through a questionnaire from a random sample of 393 farmers in the Kafr El Sheikh governorate. Farmers assessed the quality of extension services by five main indicators: (1) availability, (2) accessibility, (3) diversity, (4) relevance, and (5) effectiveness. Descriptive statistics and a logistic-regression model were used to analyze the data. Results showed that farmers had lowly participated in the provided extension services. The accessibility of services was ranked first with regard to satisfaction, while diversity of services was the lowest-ranked quality attribute. Results also revealed that factors significantly influencing farmers’ satisfaction included farm size, diversity of farming activities, annual income, and participation in extension services. Results provide practical implications for policy makers to support smallholder farmers by providing high-quality extension programs.

Suggested Citation

  • Kassem, Hazem S. & Alotaibi, Bader Alhafi & Muddassir, Muhammad & Herab, Ahmed, 2021. "Factors influencing farmers’ satisfaction with the quality of agricultural extension services," Evaluation and Program Planning, Elsevier, vol. 85(C).
  • Handle: RePEc:eee:epplan:v:85:y:2021:i:c:s0149718921000070
    DOI: 10.1016/j.evalprogplan.2021.101912
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    2. Bader Alhafi Alotaibi & Edgar Yoder & Hazem S. Kassem, 2021. "Extension Agents’ Perceptions of the Role of Extension Services in Organic Agriculture: A Case Study from Saudi Arabia," Sustainability, MDPI, Open Access Journal, vol. 13(9), pages 1-15, April.

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