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Service quality in the electricity industry: The role of privatization and managerial behavior

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  • Fumagalli, Elena
  • Garrone, Paola
  • Grilli, Luca

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  • Fumagalli, Elena & Garrone, Paola & Grilli, Luca, 2007. "Service quality in the electricity industry: The role of privatization and managerial behavior," Energy Policy, Elsevier, vol. 35(12), pages 6212-6224, December.
  • Handle: RePEc:eee:enepol:v:35:y:2007:i:12:p:6212-6224
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    References listed on IDEAS

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    Cited by:

    1. Shrivastava, Naveen & Sharma, Seema & Chauhan, Kavita, 2012. "Efficiency assessment and benchmarking of thermal power plants in India," Energy Policy, Elsevier, vol. 40(C), pages 159-176.
    2. Silvestre, Bruno & Hall, Jeremy & Matos, Stelvia & Figueira, Luiz Augusto, 2010. "Privatization of electricity distribution in the Northeast of Brazil: The good, the bad, the ugly or the naïve?," Energy Policy, Elsevier, vol. 38(11), pages 7001-7013, November.
    3. Heechul Min, 2015. "Consumer benefits of reforming a state-dominated industry," Journal of Regulatory Economics, Springer, vol. 47(1), pages 58-77, February.
    4. Yu, W. & Pollitt, M.G., 2009. "Does Liberalisation cause more Electricity Blackouts? Evidence from a Global Study of Newspaper Reports," Cambridge Working Papers in Economics 0911, Faculty of Economics, University of Cambridge.
    5. Caroline Stiel, 2017. "Modern Public Enterprises: Organisational Innovation and Productivity," Discussion Papers of DIW Berlin 1713, DIW Berlin, German Institute for Economic Research.
    6. Castro, Rui & Faias, Sérgio & Esteves, Jorge, 2016. "The cost of electricity interruptions in Portugal: Valuing lost load by applying the production-function approach," Utilities Policy, Elsevier, vol. 40(C), pages 48-57.
    7. Tahvanainen, Kaisa & Honkapuro, Samuli & Partanen, Jarmo & Viljainen, Satu, 2012. "Experiences of modern rate of return regulation in Finland," Utilities Policy, Elsevier, vol. 21(C), pages 32-39.
    8. Fenrick, Steve A. & Getachew, Lullit, 2012. "Cost and reliability comparisons of underground and overhead power lines," Utilities Policy, Elsevier, vol. 20(1), pages 31-37.
    9. Richard T. Boylan, 2016. "Power to the People: Does Ownership Type Influence Electricity Service?," Journal of Law and Economics, University of Chicago Press, vol. 59(2), pages 441-476.
    10. Caroline Stiel & Astrid Cullmann & Maria Nieswand, 2015. "Productivity in Electricity Retail after Market Liberalisation: Analysing the Effects of Ownership and Firm's Governance Structure," Discussion Papers of DIW Berlin 1531, DIW Berlin, German Institute for Economic Research.

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