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Reviewing the impact of incentive regulation on U.S. telephone service quality

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  • Ai, Chunrong
  • Sappington, David E.M.

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  • Ai, Chunrong & Sappington, David E.M., 2005. "Reviewing the impact of incentive regulation on U.S. telephone service quality," Utilities Policy, Elsevier, vol. 13(3), pages 201-210, September.
    • Handle: RePEc:eee:juipol:v:13:y:2005:i:3:p:201-210
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    References listed on IDEAS

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    1. Greenstein, Shane & McMaster, Susan & Spiller, Pablo T, 1995. "The Effect of Incentive Regulation on Infrastructure Modernization: Local Exchange Companies' Deployment of Digital Technology," Journal of Economics & Management Strategy, Wiley Blackwell, vol. 4(2), pages 187-236, Summer.
    2. Sappington, David E. M. & Weisman, Dennis L., 1996. "Potential pitfalls in empirical investigations of the effects of incentive regulation plans in the telecommunications industry," Information Economics and Policy, Elsevier, vol. 8(2), pages 125-140, June.
    3. Clements, Michael E., 0. "Local telephone quality-of-service: a framework and empirical evidence," Telecommunications Policy, Elsevier, vol. 28(5-6), pages 413-426, June.
    4. Sappington David E. M., 2003. "The Effects of Incentive Regulation on Retail Telephone Service Quality in the United States," Review of Network Economics, De Gruyter, vol. 2(4), pages 1-21, December.
    5. Kridel, Donald J & Sappington, David E M & Weisman, Dennis L, 1996. "The Effects of Incentive Regulation in the Telecommunications Industry: A Survey," Journal of Regulatory Economics, Springer, vol. 9(3), pages 269-306, May.
    6. Roycroft, Trevor R. & Garcia-Murrilo, Martha, 2000. "Trouble reports as an indicator of service quality: the influence of competition, technology, and regulation," Telecommunications Policy, Elsevier, vol. 24(10-11), pages 947-967, November.
    7. Chunrong AI & Salvador Martinez & David Sappington, 2004. "Incentive Regulation and Telecommunications Service Quality," Journal of Regulatory Economics, Springer, vol. 26(3), pages 263-285, August.
    8. Banerjee, Aniruddha, 2003. "Does incentive regulation 'cause' degradation of retail telephone service quality?," Information Economics and Policy, Elsevier, vol. 15(2), pages 243-269, June.
    9. Ellen M. Pint, 1992. "Price-Cap versus Rate-of-Return Regulation in a Stochastic-Cost Model," RAND Journal of Economics, The RAND Corporation, vol. 23(4), pages 564-578, Winter.
    10. Ai, Chunrong & Sappington, David E M, 2002. "The Impact of State Incentive Regulation on the U.S. Telecommunications Industry," Journal of Regulatory Economics, Springer, vol. 22(2), pages 133-159, September.
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    Cited by:

    1. Berg, Sanford V. & Jiang, Liangliang & Lin, Chen, 2012. "Regulation and corporate corruption: New evidence from the telecom sector," Journal of Comparative Economics, Elsevier, vol. 40(1), pages 22-43.
    2. David Sappington & Dennis Weisman, 2010. "Price cap regulation: what have we learned from 25 years of experience in the telecommunications industry?," Journal of Regulatory Economics, Springer, vol. 38(3), pages 227-257, December.
    3. Thomas Bue Bjørner & Jacob Victor Hansen & Astrid Fanger Jakobsen, 2021. "Price cap regulation and water quality," Journal of Regulatory Economics, Springer, vol. 60(2), pages 95-116, December.
    4. Fumagalli, Elena & Garrone, Paola & Grilli, Luca, 2007. "Service quality in the electricity industry: The role of privatization and managerial behavior," Energy Policy, Elsevier, vol. 35(12), pages 6212-6224, December.

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