Employer Strategies and Wages in New Service Activities: A Comparison of Co-ordinated and Liberal Market Economies
Download full text from publisher
As the access to this document is restricted, you may want to look for a different version below or search for a different version of it.
Other versions of this item:
- Rosemary Batt & Hiroatsu Nohara & Hyunji Kwon, 2010. "Employer Strategies and Wages in New Service Activities: A Comparison of Co-ordinated and Liberal Market Economies," Post-Print halshs-00484745, HAL.
References listed on IDEAS
- Barton H. Hamilton & Jack A. Nickerson & Hideo Owan, 2003. "Team Incentives and Worker Heterogeneity: An Empirical Analysis of the Impact of Teams on Productivity and Participation," Journal of Political Economy, University of Chicago Press, vol. 111(3), pages 465-497, June.
- Paul Osterman, 2006. "The Wage Effects of High Performance Work Organization in Manufacturing," ILR Review, Cornell University, ILR School, vol. 59(2), pages 187-204, January.
- Rosemary Batt & Hiroatsu Nohara, 2009.
"How Institutions and Business Strategies Affect Wages: A Cross-National Study of Call Centers,"
Cornell University, ILR School, vol. 62(4), pages 533-552, July.
- Rosemary Batt & Hiroatsu Nohara, 2009. "How Institutions and Business Strategies AffectWages : a Cross-National Study of Call Centers," Post-Print halshs-00392223, HAL.
- Belfield, Richard & Benhamou, Salima & Marsden, David, 2007.
"Incentive pay systems and the management of human resources in France and Great Britain,"
LSE Research Online Documents on Economics
3628, London School of Economics and Political Science, LSE Library.
- Richard Belfield & Salima Benhamou & David Marsden, 2007. "Incentive Pay Systems and the Management of Human Resources in France and Great Britain," CEP Discussion Papers dp0796, Centre for Economic Performance, LSE.
- Virginia Doellgast & Ursula Holtgrewe & Stephen Deery, 2009. "The Effects of National Institutions and Collective Bargaining Arrangements on Job Quality in Front-Line Service Workplaces," ILR Review, Cornell University, ILR School, vol. 62(4), pages 489-509, July.
- Bauer, Thomas K. & Bender, Stefan, 2001. "Flexible Work Systems and the Structure of Wages: Evidence from Matched Employer-Employee Data," IZA Discussion Papers 353, Institute for the Study of Labor (IZA).
- Wolfgang Ochel, 2005. "Decentralizing Wage Bargaining in Germany - A Way to Increase Employment?," LABOUR, CEIS, vol. 19(1), pages 91-121, March.
- David Holman & Stephen Frenkel & Ole SÃ¸rensen & Stephen Wood, 2009. "Work Design Variation and Outcomes in Call Centers: Strategic Choice and Institutional Explanations," ILR Review, Cornell University, ILR School, vol. 62(4), pages 510-532, July.
- Ann P. Bartel, 2004. "Human Resource Management and Organizational Performance: Evidence from Retail Banking," ILR Review, Cornell University, ILR School, vol. 57(2), pages 181-203, January.
- repec:sae:ilrrev:v:54:y:2001:i:2a:p:525-543 is not listed on IDEAS
- Paul Osterman, 2000. "Work Reorganization in an Era of Restructuring: Trends in Diffusion and Effects on Employee Welfare," ILR Review, Cornell University, ILR School, vol. 53(2), pages 179-196, January.
- Jackson, Gregory & Deeg, Richard, 2006. "How Many Varieties of Capitalism? Comparing the Comparative Institutional Analyses of Capitalist Diversity," MPIfG Discussion Paper 06/2, Max Planck Institute for the Study of Societies.
- Peter Cappelli, 1996. "Technology and skill requirements: implications for establishment wage structures," New England Economic Review, Federal Reserve Bank of Boston, issue May, pages 139-156.
- Thomas Bailey & Peter Berg & Carola Sandy, 2001. "The Effect of High-Performance Work Practices on Employee Earnings in the Steel, Apparel, and Medical Electronics and Imaging Industries," ILR Review, Cornell University, ILR School, vol. 54(2), pages 525-543, January.
- John Forth, 2006. "The Theory and Practice of Pay Setting," National Institute of Economic and Social Research (NIESR) Discussion Papers 285, National Institute of Economic and Social Research.
- Susan Helper & David I. Levine & Elliot Bendoly, 2002.
"Employee Involvement And Pay At Us And Canadian Auto Suppliers,"
Journal of Economics & Management Strategy,
Wiley Blackwell, vol. 11(2), pages 329-377, June.
- Helper, S. & Levine, D.I. & Bendoly, E., 1999. "Employee Involvment and Pay at U.S. and Canadian Auto Suppliers," Papers 71, California Berkeley - Institute of Industrial Relations.
- Helper, Susan & Levine, David I. & Bendoly, Elliott, 2000. "Employee Involvement and Pay at U.S. and Canadian Auto Suppliers," Institute for Research on Labor and Employment, Working Paper Series qt8t51741b, Institute of Industrial Relations, UC Berkeley.
- Fernie, Sue & Metcalf, David, 1998. "(Not)hanging on the telephone: payment systems in the new sweatshops," LSE Research Online Documents on Economics 20275, London School of Economics and Political Science, LSE Library.
- Rosemary Batt, 1999. "Work Organization, Technology, and Performance in Customer Service and Sales," ILR Review, Cornell University, ILR School, vol. 52(4), pages 539-564, July.
- Sue Fernie & David Metcalf, 1998. "(Not)Hanging on the Telephone: Payment systems in the New Sweatshops," CEP Discussion Papers dp0390, Centre for Economic Performance, LSE.
- Michael French & Laura Dunlap, 1998. "Compensating wage differentials for job stress," Applied Economics, Taylor & Francis Journals, vol. 30(8), pages 1067-1075.
- Nathalie Greenan, 1996. "Innovation technologique, changements organisationnels et évolution des compétences," Économie et Statistique, Programme National Persée, vol. 298(1), pages 15-33.
- Richard A. Lester, 1952. "A Range Theory of Wage Differentials," ILR Review, Cornell University, ILR School, vol. 5(4), pages 483-500, July.
CitationsCitations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
- Leo McCann, 2014. "Disconnected Amid the Networks and Chains: Employee Detachment from Company and Union after Offshoring," British Journal of Industrial Relations, London School of Economics, vol. 52(2), pages 237-260, June.
- Streeck, Wolfgang, 2010. "E pluribus unum? Varieties and commonalities of capitalism," MPIfG Discussion Paper 10/12, Max Planck Institute for the Study of Societies.
More about this item
StatisticsAccess and download statistics
All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:bla:brjirl:v:48:y:2010:i:2:p:400-435. See general information about how to correct material in RePEc.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Wiley-Blackwell Digital Licensing) or (Christopher F. Baum). General contact details of provider: http://edirc.repec.org/data/lsepsuk.html .
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.
Please note that corrections may take a couple of weeks to filter through the various RePEc services.