Content
2015, Volume 22, Issue 4
-   413-441 Multi-criteria decision-making in the management of humanitarian operations
 by Fabio Sgarbossa & Umberto Peretti & Alessandro Persona & Peter Tatham
-   442-454 Reverse supply chain flexibility: a theoretical framework of research dimensions
 by Rohit Kumar Singh & Padmanav Acharya
-   455-468 Assessment of upstream service quality of supply chain
 by Juhi Kamakoty & Nagendra Sohani
-   469-494 Supply chain services contract pricing framework - a case study of electrical distributor
 by Bimal P. Nepal & Naveenan Arjunan & Pradip Kumar Krishnadevarajan & F. Barry Lawrence
-   495-521 Coordination of pricing, advertising, and production decisions for multiple products
 by Naeem Bajwa & Charles R. Sox
2015, Volume 22, Issue 3
-   257-286 Service quality improvement at public utilities: a case
 by Anupama Prashar
-   287-303 E-service quality dimensions' effect on customers' willingness to buy: structural equation modelling approach
 by Anil Kumar & Manoj Kumar Dash
-   304-322 Assigning patients to rooms in a private hospital in Kuwait
 by Humoud Alsabah & Majid M. Aldaihani & Ali Allahverdi
-   323-335 Improving workplace by using 5'S tool - a typical application of sorting method
 by Syed Anwarul Islam & Sheikh Muktadir Hossain & Mazharul Hassan & Nilufa Yeasmin
-   336-362 Issues and challenges faced by organised and unorganised retail outlets of food and grocery in India - an empirical study
 by A. Vasumathi & R. Subashini
-   363-393 Demurrage cost reduction in cement manufacturing plant
 by G.S. Dangayach & Ankit Jain
2015, Volume 22, Issue 2
-   123-142 Origin, principles and applications of Lean Six Sigma concept: extractions from literature arena
 by Darshana Kishorbhai Dave & R. Murugesh & S.R. Devadasan
-   143-164 Genetic algorithm for supply chain modelling: basic concepts and applications
 by Hokey Min
-   165-188 Green supplier selection: a fuzzy AHP and fuzzy ARAS approach
 by Reza Kiani Mavi
-   189-209 The influence of emotional intelligence on work-life balance of faculty members' performance and satisfaction in the educational institutions using multivariate analysis, India - an empirical study
 by Mary T. Sagaya & A. Vasumathi & R. Subashini
-   210-220 A framework for a customer approach to performance measurement in a service context
 by Juhani Ukko & Sanna Pekkola
-   221-234 Retail shelf space allocation considering inventory replenishment
 by Hasmukh K. Gajjar & Gajendra Kumar Adil
-   235-255 Plant location selection of a manufacturing industry using analytic hierarchy process approach
 by Suman Gothwal & Rajeev Saha
2015, Volume 22, Issue 1
-   1-20 Customer expectations about the service offered by fitness centres in Natal/RN: a study under the perspective of the analysis of clusters
 by Evadio Pereira Filho & Domingos Fernandes Campos & Marcel L. Ribeiro Dantas
-   21-39 Evaluating lean implementation performance in Indian MSMEs using ISM and AHP models
 by M.M. Ravikumar & K. Marimuthu & P. Parthiban
-   40-59 Remanufacturing process: the case of heavy equipment support services
 by Vaishali Sharma & S.K. Garg & P.B. Sharma
-   60-85 Cost savings in hospital materials management: look-back versus look-ahead inventory policies
 by Raffaele Iannone & Alfredo Lambiase & Salvatore Miranda & Stefano Riemma & Debora Sarno
-   86-100 A decision support system for IMS selection based on fuzzy VIKOR method
 by Seema & Darshan Kumar
-   101-121 On single item time weighted mixture inventory models with independent stochastic lead times
 by Achin Srivastav & Sunil Agrawal
2015, Volume 21, Issue 4
-   389-419 Twenty years research on lean management in services: results from a meta-review
 by Michael Leyer & Leonid Vogel & Jürgen Moormann
-   420-434 Studying the impact of challenges training system on effectiveness of human resources management practices (case study: Iran's petrochemical industry)
 by Hadi Teimouri & Mansour Moazami & Kouroush Jenab
-   435-465 A mathematical programming model for a multi-objective supplier selection and order allocation problem with fuzzy objectives
 by Nima Kazemi & Ehsan Ehsani & Christoph H. Glock & Kurt Schwindl
-   466-478 Estimating overall equipment effectiveness for continuous production lines: with a case study in Esfahan Steel Company
 by Arash Shahin & Noushin Ghofrani Isfahani
-   479-503 Three level supply chain model with variable demand rate under partial trade credit policy
 by Narayan Singh & Bindu Vaish & S.R. Singh
-   504-531 Conceptual approach for value driven performance in servitising companies
 by Riham Adel & Stefan Alexander Wiesner
2015, Volume 21, Issue 3
-   265-288 Using means-end chains and hierarchical value maps in leisure winery tourism values for Taiwanese and Chinese tourists
 by Tsu-Ming Yeh & Shu-Nui Wu & Mei-Yuan Jeng
-   289-309 An integration of SERVQUAL dimensions and logistics service quality indicators (A case study)
 by Reza Ahmadi Kahnali & Ahmad Esmaeili
-   310-331 Proposing a model for optimising planned lead-times and periodicity in MRP systems under uncertainty
 by Haibatolah Sadeghi & Ahmad Makui & Mehdi Heydari & Amir Hossein Ghapanchi
-   332-353 Perceived barriers to e-commerce adoption in SMEs in developing countries: the case of travel agents in Egypt
 by Mohamed Abou-Shouk & Mohammed I. Eraqi
-   354-369 The visiting motivation, perceived value and future behavioural intentions of winery tourists
 by Tsu-Ming Yeh & Mei-Yuan Jeng
-   370-388 The influence of SERVQUAL dimensions on customer loyalty in banking sector, India - an empirical study
 by A. Vasumathi & R. Subashini
2015, Volume 21, Issue 2
-   127-149 Using VAR for strategic capacity allocation: an airline perspective
 by Steven Leon & Joseph Szmerekovsky & Denver Tolliver
-   150-174 A framework for service quality improvement in multi-stage processes
 by Sheila Roy & Indrajit Mukherjee
-   175-186 The effects of perceived justice and experience on service recovery satisfaction and post-purchase behaviours in the airline industry
 by Fan-Yun Pai
-   187-199 Development of a methodology to evaluate lean remanufacturing characteristics in a manufacturing organisation
 by S. Vinodh & C. Vasantha Kumar & K.J. Manjunatheshwara
-   200-216 Alternative energy supply chain management issues: wind generation considerations in Ohio
 by Alan D. Smith
-   217-237 A unique support vector regression for improved modelling and forecasting of short-term gasoline consumption in railway systems
 by Ali Azadeh & Azam Boskabadi & Shima Pashapour
-   238-264 Strategy for supplier development program implementation: a case study
 by Srikanta Routroy & C.V. Sunil Kumar
2015, Volume 21, Issue 1
-   1-26 Optimisation of multi-stage supply chain systems by integrated simulation-variable neighbourhood search algorithm
 by Ali Azadeh & Ali Zahedi Anaraki & Sara Motevali Haghighi & Zahra Jiryaei & Fatemeh Nadarlou
-   27-49 Measuring brand equity of cosmetic chain stores by hybrid multiple criteria decision making methods
 by Tsu-Ming Yeh & Pei-Ling Hsieh
-   50-72 Service quality dimensions: an empirical investigation of commercial banks in India using SERVQUAL
 by Hitesh Arora & Padmasai Arora
-   73-86 Exploring the relationship between efficiency of inventory management and firm performance: an empirical research
 by Khaled Elsayed
-   87-111 Service innovation barriers and facilitators and their effects on customer satisfaction and relationship improvement
 by M. Sridhar & P. Ganesan
-   112-125 The effects of lean production and Six Sigma on sustainable competitive advantage with moderation of suitable resources
 by Amir Samarrokhi & Kouroush Jenab & Philip D. Weinsier
2015, Volume 20, Issue 4
-   385-397 Option contract application in emergency supply chains
 by Masoud Rabbani & Hamed Vafa Arani & Hamed Rafiei
-   398-417 Proposing a method for implementing business process re-engineering
 by Fereshteh Mashhadi & Adel Azar & Arash Shahin
-   418-440 Developing scenario-based robust optimisation approaches for the reverse logistics network design problem under uncertain environments
 by Reza Babazadeh & Fariborz Jolai & Jafar Razmi
-   441-460 Developing a self-diagnostic framework for assessing service excellence
 by Muhammad Asif & Matthias H.J. Gouthier
-   461-480 Application of lean construction principles to reduce construction process waste using computer simulation: a case study
 by Amin Nikakhtar & Alireza Abbasian Hosseini & Kuan Yew Wong & Amir Zavichi
-   481-500 Factors effective on entrepreneurship in small and medium enterprise
 by Abolfazl Rohani & Elham Keshavarz & Arezu Keshavarz
2015, Volume 20, Issue 3
-   271-288 Evaluating alternatives of product design: a multi criteria group decision making approach
 by Dira Ernawati & I. Nyoman Pujawan & I. Made Londen Batan & Maria Anityasari
-   289-301 Analysing the performance of emergency department by simulation: the case of Sirjan Hospital
 by Zahra Sepehri & S. Mohammad Arabzad & Seyed Mojtaba Sajadi
-   302-319 Capabilities as components of competitive strategy in the Portuguese service sector
 by Carlos F. Gomes & Mahmoud M. Yasin & Michael H. Small
-   320-337 Simulation optimisation of total cost in M/G/C retrial queuing systems with geometric loss, feedback and linear retrial policy
 by Ali Azadeh & Seyedeh Salimian Rizi & Mohammad Abdollahi & Ehsan Fathi & Seyed Hamed Mahmoudi
-   338-357 A benchmarking approach for supply chain risk management
 by Srikanta Routroy & Arjun Shankar
-   358-384 Integrating two-agent scheduling and order acceptance problems to maximise total revenue by bounding each agent penalty function
 by Mohammad Reisi-Nafchi & Ghasem Moslehi
2015, Volume 20, Issue 2
-   141-164 Determinants of service quality in education: service provider's perspective and academician's perspective
 by Juhi Kamakoty & Nagendra Sohani & Neena Sohani
-   165-187 A new approach to open vehicle routing problem with time window considering vehicle age and monetary value
 by Masoud Rabbani & Mohammad-sadegh Ziaei & Aschkan Omidvar
-   188-206 A fuzzy control system to adjust the number of cards in a CONWIP-based manufacturing system
 by Paolo Renna
-   207-227 Project risk management using fuzzy failure mode and effect analysis and fuzzy logic
 by Emad Roghanian & Nazanin Moradinasab & Elham Nabipoor Afruzi & Rahman Soofifard
-   228-245 A single-vendor multi-buyer integrated model with stock- and price-dependent demand under consignment stock policy
 by P. Mandal & B.C. Giri
-   246-269 A novel algorithm for virtual cellular manufacturing considering real life production factors
 by Dhanraj P. Tambuskar & B.E. Narkhede & S.S. Mahapatra
2015, Volume 20, Issue 1
-   1-20 Robust scheduling for flexible job shop problems with random machine breakdowns using a quantum behaved particle swarm optimisation
 by Manas Ranjan Singh & S.S. Mahapatra & Ratikanta Mishra
-   21-42 Developing a cause and effect model of factors influencing fast food restaurants' service quality using DEMATEL
 by Pei-Ling Hsieh & Tsu-Ming Yeh
-   43-58 A new multi-objective model for supplier selection
 by Seyed Farid Shaikhahmadi & Rahman Soofifard & Seyed Fuad Qurayshi & Fariborz Jolai
-   59-85 Improvement of customer response time using Lean Office
 by Vanessa Fitri Sabur & Togar M. Simatupang
-   86-101 A review of DEA-based resource and cost allocation models: implications for services
 by Sheneeta W. White & Sanjeev K. Bordoloi
-   102-117 Modelling and solving of a lot sizing problem for multiple items and multiple periods with shortage
 by Nasim Ganjavi & Reza Tavakkoli-Moghaddam & Seyyed Mojtaba Sajadi
-   118-140 Kanban and value stream mapping analysis in lean manufacturing philosophy via simulation: a plastic fabrication (case study)
 by Mahdi Sabaghi & Reza Rostamzadeh & Christian Mascle
2014, Volume 19, Issue 4
-   413-430 Behind closed doors: the potential of lean management in safety audit services
 by Xavier Walthoff-Borm & Luc Chalmet
-   431-450 Inventory management over firm life cycle: some empirical evidence
 by Khaled Elsayed
-   451-467 Simulation model of professional service personnel inventory
 by Scott R. Swenseth & David L. Olson
-   468-490 Uncertainty and schedule instability in supply chain: insights from case studies
 by I. Nyoman Pujawan & Mahendrawathi Er & Duangpun Kritchanchai & Tuanjai Somboonwiwat
-   491-513 Building antifragility in service organisations: going beyond resilience
 by Ayham Jaaron & Chris J. Backhouse
-   514-531 Performance optimisation of mammography clinics with non-crisp inputs by an integrated fuzzy simulation approach
 by Ali Azadeh & Fatemeh Rouhollah & Yashar Tavasoli & Mohammad Abdollahi
2014, Volume 19, Issue 3
-   287-318 An application of analytic network process for the selection of cellular manufacturing systems
 by Rambabu Kodali & G. Anand & Matta Udaykiran Reddy
-   319-337 Predictive maintenance using FMECA method and NHPP models
 by Nishit Kumar Srivastava & Sandeep Mondal
-   338-359 Integrated management system: towards a new approach and a new model
 by Houda El Yacoubi El Idrissi & Driss Bouami & Abdelghani Cherkaoui
-   360-376 The role of brand image in forming airlines passengers' purchase intention: study of Iran aviation industry
 by Majid Mohammad Shafiee & Ali Sanayei & Arash Shahin & Hossein Rezaei Dolatabadi
-   377-412 An instrument for identification of critical factors for quality and productivity improvement in sponge iron industry
 by R.L. Shrivastava & Vinod S. Gorantiwar
2014, Volume 19, Issue 2
-   138-150 Towards a framework for ontology-based information retrieval services
 by Amir Zidi & Mourad Abed
-   151-171 Sustainability consideration within product lifecycle management through maturity models analysis
 by Haiqing Zhang & Yacine Ouzrout & Abdelaziz Bouras & Matteo Mario Savino
-   172-190 Research on mobile communication systems in last-mile logistics to create an end-to-end information flow
 by Otto Petrovic & Michael J. Harnisch & Thomas Puchleitner
-   191-211 A novel multi-criteria decision making approach for personalisation system
 by Makram Soui & Khaled Ghedira & Mourad Abed
-   212-228 A multi-scenario model for empty container repositioning with uncertain demand
 by Massimo Di Francesco & Michela Lai & Paola Zuddas
-   229-249 Seafaring staff scheduling
 by Mohamed Haykal Ammar & Mounir Benaissa & Habib Chabchoub
-   250-264 Reverse logistics barriers in Polish enterprises
 by Marta Starostka-Patyk & Marcin Zawada & Aleksander Pabian & Marek Szajt
-   265-286 AmIs sustainability: evaluation framework based on fuzzy logic
 by Souad Rabah & Mourad Abed & Nesrine Zoghlami
2014, Volume 19, Issue 1
-   1-28 Quality management practices: an international perspective
 by Mohamed A. Youssef & Eyad M. Youssef & Farouk Saleh
-   29-48 Financial state of affairs for NCAA sports: a case for intangible strategic assets?
 by Amber A. Smith & David P. Synowka
-   49-82 FLE adaptability in high contact and high customisable services: theoretical underpinnings and conceptual model
 by Michael Sony & Nandakumar Mekoth
-   83-102 Integration of Monte Carlo simulation and chi-square automatic interaction detector algorithm for modelling and estimation of conventional power plant construction volumes
 by Ali Azadeh & Monireh Jalili & Mohammad Abdollahi
-   103-135 The effect of benchmarking procurement plan and after sales services on suppliers sales success in western region of Kingdom of Saudi Arabia
 by Sulieman Ibraheem Shelash Al-Hawary & Bahaà Abdul-Hafez Attallah Al-Nady
2014, Volume 18, Issue 4
-   359-377 Cutting-fluid selection using complex proportional assessment method
 by Rajesh Attri & Nikhil Dev & Krishan Kumar & Amit Rana
-   378-403 Analysing the operational risks in supply chain by using weighted interpretive structure modelling technique
 by Mahesh Chand & Tilak Raj & Ravi Shankar
-   404-428 ANN, QFD and ISM approach for framing electricity utility service in India for consumer satisfaction
 by Suchismita Satapathy
-   429-448 The interrelationship between ISO 9000 and total quality management: an empirical investigation with a focus on soft and hard TQM dimensions
 by Amjad Al-Khalili & Khairanum Subari
-   449-467 AHP-PROMETHEE integrated approach for agile concept selection
 by S. Vinodh & Adithya Patil & T.S. Sai Balagi & P. Sundara Natarajan
-   468-482 Understanding the importance of total quality management dimensions: critical review of soft and hard aspects
 by Amjad Al-Khalili & Khairanum Subari
2014, Volume 18, Issue 3
-   233-257 Using cost-time profile to estimate the product direct cost in multi-production value stream
 by Seyed Mohammad Seyedhosseini & Ahmad Ebrahimi-Taleghani
-   258-280 Data envelopment analysis in cellular manufacturing systems considering worker assignment
 by Amin Aalaei & Mohammad Mahdi Paydar & Mohammad Saidi-Mehrabad
-   281-304 Investigating the online banking customer satisfaction model under the controlled effect of demographic variables
 by Vijaya Kameswari Allada & Rameshwar Dubey
-   305-320 Impact of longer usage of lean manufacturing system (Toyotism) on employment outcomes - a study in garment manufacturing industries in India
 by Prageetha G. Raju & Madhuri Modekurti-Mahato
-   321-341 Analysing key concepts of organisation: knowledge management, competitive intelligence and competitive advantage
 by Noor-Mohammad Yaghoobi & Mehrafarin Bakhshimazdeh & Mohammad Alikhasi
-   342-357 Lean concept selection using modified fuzzy TOPSIS: a case study
 by S. Vinodh & Arjun Thiagarajan & Govind Mulanjur
2014, Volume 18, Issue 2
-   115-141 Efficient heuristics for cost optimisation in multi stage supply chain network with a fixed transportation charge
 by P. Manimaran & V. Selladurai
-   142-158 A data envelopment analysis approach for measuring the efficiency in continuous manufacturing lines: a case study
 by Ehsan Pourjavad & Hadi Shirouyehzad
-   159-178 A proposed audit pattern for the shop-floor processes in TQM, Lean Six Sigma and ISO 9001 environments
 by Andrea Chiarini & Emidia Vagnoni
-   179-211 A novel hybrid model based on DEMATEL, ANP and TOPSIS for supplier selection in agile supply chains
 by Maryam Alimardani & Masoud Rabbani & Hamed Rafiei
-   212-232 Causality between liquidity management and profitability: evidence from Indian CPSEs
 by Bhaskar Bagchi
2014, Volume 18, Issue 1
-   1-20 A heuristic algorithm for the university course timetabling problems by considering measure index: a case study
 by Mohadese Kaviani & Hadi Shirouyehzad & Seyyed Mojtaba Sajadi & Mohammadreza Salehi
-   21-37 Effective supply chain strategy to enhance firm's responsiveness: empirical evidence from the BMW Leipzig plant
 by Bowon Kim
-   38-56 Optimal inventory rationing policy under service differentiation for multiple customer classes with deterministic demand
 by Sugoutam Ghosh & Rajesh Piplani & S. Viswanathan
-   57-73 Studying and prioritising the effective elements of internet advertising on e-marketing
 by Mohammad Doostar & Mohammad Hossein Mohammadi
-   74-98 Consumers' preferences for facets of green supply chain management
 by Bowon Kim & Kwangtae Park & Morgan Swink
-   99-113 JIT-scheduling in unrelated parallel-machine environment with aging effect and multi-maintenance activities
 by Yaser Zarook & Mehdi Abedi
2014, Volume 17, Issue 4
-   367-384 Mechanics of humanitarian supply chain agility and resilience and its empirical validation
 by Rameshwar Dubey & Sadia Samar Ali & Padmanabha Aital & V.G. Venkatesh
-   385-403 Impact of information on newsvendor ordering and incentive contract for retailer in a two-level supply chain
 by Asif Muzaffar & Shiming Deng
-   404-420 Analysis of 3PL sustainable relationship framework
 by Sadia Samar Ali & R. Kaur & Rameshwar Dubey
-   421-438 Application of hybrid MCDM techniques for prioritising the gaps in an agile manufacturing implementation project
 by S. Aravind Raj & S. Vinodh & W.S. Gaurav & S. Shiva Sundaram
-   439-452 Customer input failures in service processes
 by Kaisa Seppänen & Janne Huiskonen & Henri Karppinen
-   453-478 Development and validation of quality management constructs for software industries: an empirical investigation from India
 by A.K. Digalwar & P. Haridas & I. Nelson Joseph
2014, Volume 17, Issue 3
-   257-279 A bi-objective stochastic single facility location model for a supermarket
 by Arousha Haghighian Roudsari & Kuan Yew Wong
-   280-293 A new model for ranking suppliers in the presence of both undesirable and non-discretionary outputs
 by Abdollah Noorizadeh & Mahdi Mahdiloo & Reza Farzipoor Saen
-   294-310 Identifying product and process configuration requirements in a decentralised service delivery system
 by Henri Karppinen & Kaisa Seppänen & Janne Huiskonen
-   311-329 Studying the effect of organisational culture and structure on knowledge sharing: a case study in Lahijan food industry companies
 by Reza Esmaeilpour & Meysam Taheri
-   330-349 Supply chain strategy and organisational performance: role of core operational functions
 by Muhammad Shakeel Sadiq Jajja & Shaukat Ali Brah & Syed Zahoor Hassan
-   350-365 Logistics implications of electric car manufacturing
 by Florian Klug
2014, Volume 17, Issue 2
-   119-141 Analysis of the gap between customers' perceptions and employees' expectations of service quality based on fuzzy SERVQUAL logic (case study: Mofid children's hospital in Tehran, Iran)
 by Maryam Mashhadiabdol & Seyed Mojtaba Sajadi & Kambiz Talebi
-   142-167 A web-based multi-optimisation approach for convergent product networks using the Steiner tree
 by Reza Hassanzadeh & Iraj Mahdavi & Nezam Mahdavi-Amiri
-   168-193 Development and analysis of hybrid genetic algorithms for flow shop scheduling with sequence dependent setup time
 by Rajesh Vanchipura & R. Sridharan
-   194-220 An integrated approach for designing office chair with ergonomic consideration
 by Pragyan Paramita Mohanty & Siba Sankar Mahapatra
-   221-256 A neuro-fuzzy regression approach for estimation and optimisation of gasoline consumption
 by Ali Azadeh & S. Mohammad Hasan Manzour Alajdad & Tahereh Aliheidari Bioki
2014, Volume 17, Issue 1
-   1-16 Ranking and measuring efficiency using secondary goals of cross-efficiency evaluation - a study of railway efficiency in Iran
 by Mohammad Mahallati Rayeni & Faranak Hosseinzadeh Saljooghi
-   17-37 Responsible tourism management as an integrated approach for enhancing the standards of living of local people in Egypt
 by Mohammed I. Eraqi
-   38-49 An integrated stochastic multi-criteria acceptability analysis and mathematical optimisation for service marketing
 by Hamed Fazlollahtabar & Ermia Aghasi
-   50-66 Simulation process of Isfahan post office using Arena
 by Somaye Sharifi & Sayed Mojtaba Sajadi & Mohammad Mahdi Tavakoli
-   67-87 Inter-cell movement minimisation in a cellular manufacturing system having stochastic parameters
 by Reza Salarian & Hamed Fazlollahtabar & Iraj Mahdavi
-   88-106 Alignment of dimensions towards modelling organisational supply chain agility
 by Swagatika Mishra & Saurav Datta & Siba Sankar Mahapatra & Bikash Ranjan Debata
-   107-118 A conceptual framework for capturing supportability attributes of a mechanical system
 by Mohammad Asjad & Makarand S. Kulkarni & O.P. Gandhi
2013, Volume 16, Issue 4
-   427-442 Efficiency evaluation of a private bank's branches with service quality approach by data envelopment analysis
 by Mohammad Mahdi Tavakoli & Hadi Shirouyehzad & Reza Dabestani
-   443-459 An optimal replenishment policy for EOQ models with time-varying demand and shortages
 by Taniya Sarkar Roy & Santanu Kumar Ghosh & Kripasindhu Chaudhuri
-   460-477 Benchmarking of rapid prototyping systems using grey relational analysis
 by Siba Sankar Mahapatra & Biranchi Narayan Panda
-   478-505 Agility appraisement and identification of agile barriers in a supply chain
 by Chhabi Ram Matawale & Saurav Datta & Siba Sankar Mahapatra
-   506-524 Lean implementation through value stream mapping: a case study in an Indian pump manufacturing company
 by S. Thirunavukkarasu & Balaji Visvanath Bheeman & R. Ashwin & M. Varadharajan & S.R. Devadasan & R. Murugesh
-   525-547 Modelling the customer relationship management in a multi-layer supply chain considering product life cycle
 by Hassan Mehrmanesh & Sahar Parikhi & Hamed Fazlollahtabar
2013, Volume 16, Issue 3
-   289-309 A cost-oriented model for balancing mixed-model assembly lines with multi-manned workstations
 by Abolfazl Kazemi & Abdolhossein Sedighi
-   310-336 The sustainable routing problem
 by Maurizio Faccio & Alessandro Persona & Giorgia Zanin
-   337-351 Traffic control in Canada-USA border checkpoint operations: impacts on supply chain velocity, infrastructure spending, and national security
 by Michael A. Haughton & K.P. Sapna Isotupa
-   352-372 Optimising a multi-objective reliability assessment in multiple AGV manufacturing system
 by Hamed Fazlollahtabar & Mohammad Saidi-Mehrabad
-   373-406 Analysis of queue with two phases of service and m phases of repair for server breakdown under N-policy
 by Charan Jeet Singh & Madhu Jain & Binay Kumar
-   407-425 Guidelines for reporting productivity studies - a review of the reproducibility of data envelopment analysis in the service sector
 by Jörg Becker & Daniel Beverungen & Dominic Breuker & Hanns-Alexander Dietrich & Hans Peter Rauer
2013, Volume 16, Issue 2
-   145-173 Effect of supply chain management practices on supply chain profitability: an empirical investigation using structural equation modelling in Indian retail sector
 by Shradha Gawankar & Sachin S. Kamble & Rakesh Verma
-   174-204 Modularity and customisation in LSPs' service strategies
 by Mervi Rajahonka & Anu Bask & Mervi Lipponen
-   205-224 Ranking organisational units with a human capital management approach using fuzzy TOPSIS: a case study
 by Mohammad Mehdi Tavakoli & Ali Nasr Esfahani & Hadi Shirouyehzad
-   225-239 Performance evaluation of HESA laboratory units: an integrated DEA-BSC approach
 by S. Mohammad Arabzad & Ahmad Kamali & Badia Naji & Mohammad Mehdi Tavakoli
-   240-261 Evaluating the effect of machine and routing flexibility on flexible manufacturing system performance
 by Ajay Singholi & Mohammed Ali & Chitra Sharma
-   262-288 Time variability analysis in multi-production value stream
 by Ahmad Ebrahimi Taleghani & Seyed Mohammad Seyedhosseini & Seyed Mohammad Ghoreyshi
2013, Volume 16, Issue 1
-   1-41 Supplier evaluation in agile supply chain in fuzzy paradigm
 by Swagatika Mishra & Chitrasen Samantra & Saurav Datta & Siba Sankar Mahapatra
-   42-85 Proposed typologies of banking operations strategy
 by Yazan Khalid Abed-Allah Migdadi
-   86-104 A case study on mapping air dryer capabilities from agile manufacturing perspectives
 by C.G. Sreenivasa & S.R. Devadasan & N.M. Sivaram & S. Karthi
-   105-122 Learning effect on an inventory model with two-level storage and partial backlogging under inflation
 by Neeraj Kumar & S.R. Singh & Rachna Kumari
-   123-144 Evaluation and selection of flexible manufacturing systems using MACBETH method
 by Prasad Karande & Shankar Chakraborty
2013, Volume 15, Issue 4
-   389-410 Applying TOC thinking process tools in managing challenges of supply chain finance: a case study
 by Arqum Mateen & Dileep More
-   411-429 Lean manufacturing implementation in an automated production line: a case study
 by Jaiprakash Bhamu & Ankit Khandelwal & Kuldip Singh Sangwan
-   430-448 Optimal production and inventory decisions for supply chains with one producer and multiple newsvendors
 by Majid M. Aldaihani & M.A. Darwish
-   449-466 Impact of service co-creation on performance of firms: the mediating role of market oriented strategies
 by Rajeev Verma & Rajagopal & Pável Reyes Mercado
-   467-481 A multi-objective optimisation model for university course timetabling problem using a mixed integer dynamic non-linear programming
 by Ali Azadeh & Hassan Gholizadeh & M. Jeihoonian
-   482-506 The impact of total quality management (TQM) on the hospital's performance: an empirical research
 by Khairul Anuar Mohd Ali & Main Naser Alolayyan
-   507-527 The effect of slot-code optimisation on travel times in common unit-load warehouses
 by Andrea Fumi & Laura Scarabotti & Massimiliano M. Schiraldi
2013, Volume 15, Issue 3
-   259-274 Antecedents of customer satisfaction and purchase intention with mobile shopping system use
 by Lisa Y. Chen
-   275-292 Lean concept implementation in a consulting company
 by Nenad Balazin & Nedeljko Stefanic
-   293-312 Supply chain risk management and organisational decision making: a case study of a major Japanese automotive firm
 by Takashi Shimizu & Youngwon Park & Paul Hong
-   313-337 The impact of internal marketing practices on services quality of commercial banks in Jordan
 by Amal Metabis & Sulieman Ibraheem Shelash Al-Hawary
-   338-357 Exploratory study of adoption of lean management practices in Pakistani textile firms
 by M. Khurrum S. Bhutta & Ana L. Rosado-Feger & Faizul Huq & Asif Muzaffar
-   358-373 Modelling effect of perceived service quality dimensions on customer satisfaction in Indian bank settings
 by Mohd Adil
-   374-388 A unified framework for the design of service systems
 by Truong Hong Trinh & Voratas Kachitvichyanukul
2013, Volume 15, Issue 2
-   123-139 Fuzzy optimisation of multi-objective job shop scheduling based on inventory information
 by Mohammad Nouroz Islam & Sanjoy Kumar Paul & Abdullahil Azeem
-   140-156 Multi-objective capacitated location-routing problem: modelling and a simulated annealing heuristic
 by Nader Ghaffari-Nasab & M. Saeed Jabalameli & Ali Saboury
-   157-175 Enhancing total agility level in the manufacturing of regenerative air dryer
 by C.G. Sreenivasa & S.R. Devadasan & S. Karthi & N.M. Sivaram
-   176-195 A novel multi-criteria decision making approach for selection of reverse manufacturing alternative
 by Siba Sankar Mahapatara & S.K. Sharma & M.B. Parappagoudar
-   196-214 Simulation for OTOP supply chain with hybrid push-pull flow control
 by Seksan Phonsuwan & Voratas Kachitvichyanukul
-   215-237 Assessment of the performance of physical education organisation of Isfahan Province using data envelopment analysis
 by Zohreh Pourakbar & Behrouz Arbabshirani & Seyed Reza Hejazi & Hadi Shirouyehzad
-   238-258 A robust optimisation model for manufacturing cell design problem under uncertainty
 by Majid Soolaki & Alireza Izadi
2013, Volume 15, Issue 1
-   1-27 Applying operations management models for facility location problem in cloud computing environments
 by L.D. Dhinesh Babu & P. Venkata Krishna
-   28-43 Modelling critical success factors of business process reengineering and business performance of Nigerian oil and gas companies
 by Nnamdi Asika & Olawumi Dele Awolusi
-   44-57 Sustainable sequencing of N jobs on one machine: a fuzzy approach
 by Sanjoy Kumar Paul
-   58-77 Fuzzy modelling and simulation of an emergency department for improvement of nursing schedules with noisy and uncertain inputs
 by Ali Azadeh & Fatemeh Rouhollah & Fatemeh Davoudpour & Iraj Mohammadfam
-   78-94 A new mixed-integer programming model for joint inventory-transportation problem in a social responsible supply chain
 by J. Razmi & A. Amini & M.S. Pishvaee
-   95-122 Combined contract for coordinating an RFID enabled supply chain
 by G. Partha Sarathi & S.P. Sarmah & M. Jenamani
2013, Volume 14, Issue 4
-   399-420 Exploring value co-creation in the emerging business service context
 by Hanna Komulainen & Jarkko Tapio
-   421-444 Impact of varying levels of setup time on the performance of algorithms for scheduling a flow shop with sequence dependent setup time
 by Rajesh Vanchipura & R. Sridharan
-   445-465 Virtual job shop approach based on reconfigurable machines
 by Paolo Renna
 Printed from https://ideas.repec.org/s/ids/ijsoma5.html
 Printed from https://ideas.repec.org/s/ids/ijsoma5.html