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Optimal inventory rationing policy under service differentiation for multiple customer classes with deterministic demand

Author

Listed:
  • Sugoutam Ghosh
  • Rajesh Piplani
  • S. Viswanathan

Abstract

In this paper, we consider inventory rationing policies for a single product with multiple customer classes. Demand for the product from each customer class occurs at a constant deterministic rate. The customers are segmented into different classes based on the penalty cost of backordering the demand. It is assumed that the demand is backordered for a customer class after its run-out time and satisfied only when the next replenishment arrives. The problem of determining the inventory rationing policy involves finding the cycle time for replenishment of the product and the run-out time for each customer class. An algorithm is developed to determine the optimal inventory rationing policy.

Suggested Citation

  • Sugoutam Ghosh & Rajesh Piplani & S. Viswanathan, 2014. "Optimal inventory rationing policy under service differentiation for multiple customer classes with deterministic demand," International Journal of Services and Operations Management, Inderscience Enterprises Ltd, vol. 18(1), pages 38-56.
    • Handle: RePEc:ids:ijsoma:v:18:y:2014:i:1:p:38-56
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