Content
2016, Volume 25, Issue 4
- 459-478 Throughput analysis of the overhaul line of a repair depot
by Rajiv N. Rai & Nomesh Bolia - 479-507 Measuring service quality perception of students in business schools
by Pradeep Joshi & Suresh Kumar Chadha - 508-530 Cooperative inventory model for vendor-buyer system with quantity and freight discounts
by Wakhid Ahmad Jauhari & Kartika Winingsih - 531-549 Service quality and customer satisfaction in public transport operations
by Christian Tabi Amponsah & Samuel Adams
2016, Volume 25, Issue 3
- 275-293 Value creation through lean management: a case study of healthcare service operations
by Mohammad Asif Salam & Sami A. Khan - 294-312 A three-stage data envelopment analysis approach to measure the effect of job satisfaction on organisational performance in law enforcement agencies
by Aleksander Aristovnik & Janko Seljak & Nina TomaževiÄ - 313-333 A framework for lean manufacturing implementation
by Jaiprakash Bhamu & Kuldip Singh Sangwan - 334-346 Customer-based brand equity and firms' performance in the telecom industry
by Muhammad Farooq Buzdar & Saquib Y. Janjua & Mian Asif Khurshid - 347-360 A linear mathematical model for a transportation-inventory problem in a two-stage supply chain with different types of fuels for vehicles
by Alireza Amini & Reza Ghodsi - 361-389 Effects of experience and contract on relational norms and performance in SCM
by Bowon Kim & Kwangtae Park & Geun-wan Park & Jeong Eun Sim - 390-412 Multi-attribute market segmentation for the major customers of an Iranian steel-making company using value proposition elements
by Zahra Yavari & Bahram Ranjbarian & Saeedeh Ketabi
2016, Volume 25, Issue 2
- 135-154 Sustained competitive advantage through green supply chain management practices: a natural-resource-based view approach
by Erlinda N. Yunus & Michael D. Michalisin - 155-172 Non-performing assets of public and private sector banks in India - a comparative study
by R. Bhaskaran & Lalit Bhalla & Vishal Sarin & Sukhpreet Kaur & Afzalur Rahman & Gagandeep Singh & Amit M. Bhattacharya & Abhishek Kumar Jha & Pooja Verma - 173-205 Integrating fuzzy MCDM methodology to investigate quality management practices in Indian digital service SMEs
by Rana Basu & Prabha Bhola - 206-235 Two-warehouse inventory model for non-instantaneous deteriorating items with stock dependent demand, partial backlogging and inflation over a finite time horizon
by M. Palanivel & R. Uthayakumar - 236-258 Scheduling comparison between multi-objective mathematical models and genetic algorithms approach in the textile industry
by Can Celikbilek & Tugba Tunacan & Gürsel A. Süer & Omer Dulkadir - 259-273 Customer self-service platform: the next practice for servitization of manufacturing
by Yong Nie & Michitaka Kosaka
2016, Volume 25, Issue 1
- 1-20 Throughput accounting: an overview and framework
by Shilpa Parkhi & Madhusudhan Tamraparni & Lavesh Punjabi - 21-47 Effects of managers' communication and satisfaction on their perceived importance of value chain sustainability
by Bowon Kim & Sunghak Kim - 48-64 Redefining service quality scale with customer experience quality scale: a critical review
by Atul Gupta - 65-79 Sustainable humanitarian operations: closed-loop supply chain
by Daria Battini & Umberto Peretti & Alessandro Persona & Fabio Sgarbossa - 80-98 Impact of reverse logistics on apparel industry
by Rohit Kumar Singh & Padmanav Acharya & Divya Taneja - 99-119 Measurement of service quality of upstream and downstream supply chain
by Juhi Kamakoty & Nagendra Sohani - 120-133 Prediction of Iran's renewable energy generation in the fifth development plan
by S. Kamal Chaharsooghi & Mohsen Rezaei
2016, Volume 24, Issue 4
- 433-458 Service quality in pharmaceutical supply chain - a study with reference to three major cities of Andhra Pradesh, India
by P. Uma Maheswari Devi & B. Sankara Rao & B. Raja Shekhar & N. Udaya Bhaskar - 459-483 Maintenance policy in job-shop manufacturing systems with reminder cell
by Paolo Renna - 484-503 A robust optimisation model for remanufacturing network design problem with one-way substitution
by Alireza Ghafarimoghadam & Atefeh Karimi & Mohammad Mousazadeh & Mir Saman Pishvaee - 504-530 An empirical investigation on integrated logistics capabilities, supply chain agility and firm performance
by Santanu Mandal - 531-547 Sales forecasting of a dairy product manufacturing company: a comparative study of autoregressive integrated moving average and local linear neuro-fuzzy models
by Babak H. Tabrizi & Seyed Farid Ghaderi - 548-569 Logistics service providers coordinating sustainable supply chains: a fast food industry case
by Mauro Vivaldini & SÃlvio R.I. Pires
2016, Volume 24, Issue 3
- 289-307 An empirical study on customer preference towards online shopping among engineering students in a private university in Vellore District, Tamil Nadu, India
by A. Vasumathi & K. Sasi Rekha & R. Subashini - 308-330 Development of fuzzy PROMETHEE algorithm for the evaluation of Indian world-class manufacturing organisations
by Abhijeet K. Digalwar & Prasanna A. Date - 331-362 Operations management in improving elderly home care
by Annastiina Rintala & Henri Karppinen & Jouni Koivuniemi - 363-378 Resource-demand sites planning using a charged particles optimisation algorithm
by Ameneh Shahsavari - 379-396 Artificial neural networks and case-based reasoning models for predicting tool life and tool-shim interface temperature
by M. Anthony Xavior & S. Margret Anouncia - 397-417 A hybrid push/pull design of kanban systems during production ramp-up phase
by Florian Klug - 418-432 Developing a scale for measuring service quality in the public sector
by Muhammad Asif & Muhammad Usman Awan & Shahbaz Ul Haque
2016, Volume 24, Issue 2
- 147-166 An empirical study of total quality management and its influences on nurses' attitude and service performance in healthcare organisations
by Ki-Jung Ju & Byeonghwa Park - 167-185 Application of re-layout approach for cellular layout in manual assembly process
by Wai-Tien Chip & Shye-Nee Low & Shahrul Kamaruddin - 186-207 Optimisation of perforated plate matrix heat exchanger surfaces using Taguchi and analysis of variance method
by Anish K. John & K. Krishnakumar - 208-234 A system dynamic approach to study the behaviour of serial supply chain under uncertain environment
by Sanjita Jaipuria & Siba Sankar Mahapatra - 235-266 Analysis of an M/G/1 feedback retrial queue with unreliable server, non-persistent customers, single working vacation and vacation interruption
by P. Rajadurai & M.C. Saravanarajan & V.M. Chandrasekaran - 267-288 Capital project selection using an integrated AHP-LP model: a case study in a developing economy
by Ike C. Ehie & Emmanuel O. Oyatoye & Innocent G. Joseph
2016, Volume 24, Issue 1
- 1-17 Measuring service quality in Indian hospitals: an analysis of SERVQUAL model
by Pooja Kansra & Abhishek Kumar Jha - 18-32 Examining the effect of risk on bank performance by using data envelopment analysis
by Mohammad Mahallati Rayeni & Faranak Hosseinzadeh Saljooghi - 33-72 A batch arrival unreliable server queue with two phases of service and Bernoulli vacation schedule under randomised vacation policy
by Gautam Choudhury & Mitali Deka - 73-98 Development of framework for predictive maintenance in Indian manufacturing sector
by Nishit Kumar Srivastava & Sandeep Mondal - 99-124 An integrated model to identify and rank the after sales service strategies of firms engaged in household appliances business
by Sivanesan Murali & Singaram Pugazhendhi - 125-146 Group scheduling in a cellular manufacturing shop to minimise total tardiness and nT: a comparative genetic algorithm and mathematical modelling approach
by Gokhan Egilmez & Emre M. Mese & Bulent Erenay & Gürsel A. Süer
2016, Volume 23, Issue 4
- 387-406 Using discrete-event simulation and the Taguchi method for optimising the production rate of network failure-prone manufacturing systems with perishable goods
by Hiva Malekpour & Seyed Mojtaba Sajadi & Hashem Vahdani - 407-442 Maximum entropy approach for an unreliable M X /G/1 queueing system with Bernoulli vacation, restricted admission and delayed phase repair under N-policy
by Madhu Jain & G.C. Sharma & Varsha Rani - 443-466 Continuous review inventory models under service level constraint with probabilistic fuzzy number during uncertain received quantity
by Nughthoh Arfawi Kurdhi & Sutanto & Kristanti & Maria Veany Alvitaria Prasetyawati & Sri Maria Puji Lestari - 467-485 Exploring the impact of service recovery on customer affection, perceived value, and sabotaging behaviour: does gender make a difference?
by Mustafa Daskin & Azilah Kasim - 486-509 A framework for systemising services from an operations management perspective
by Michael Leyer
2016, Volume 23, Issue 3
- 257-276 An empirical study on the issues and challenges faced by HR professionals in an IT company in Karnataka, India
by P. Saravanan & A. Vasumathi & R. Subashini - 277-297 Ranking value proposition elements of an Iranian steel-making company using a multi-attribute decision-making model
by Zahra Yavari & Bahram Ranjbarian & Saeedeh Ketabi - 298-315 Performance measurement system in supply chain management: application in the service sector
by Tálita Floriano Dos Santos & Maria Silene Alexandre Leite - 316-346 Shift from product supply chain management to services supply chain management: a review
by Vikas Thakur & Ramesh Anbanandam - 347-386 A combined confirmatory factor analysis and fuzzy-analytic hierarchy process-TOPSIS (CFAT) framework for measurement of airline service quality
by Rakesh D. Raut & Sachin S. Kamble & Manoj Kumar Jha
2016, Volume 23, Issue 2
- 135-152 A new bi-level meta-heuristic approach for a single machine JIT-scheduling in the batch delivery system with controllable due dates
by Mehdi Abedi & Hany Seidgar - 153-168 Developing a scale for service quality measurement in banks
by Muhammad Asif & Muhammad Usman Awan & Muhammad Shakeel Sadiq Jajja & Haseeb Ahmad - 169-186 Better user-developer communication in service development by collaborative physical modelling
by Pia Helminen & Samuli Mäkinen & Mari Holopainen - 187-200 Evaluating the machinability of Ti-6Al-4V using coated carbide inserts
by R. Vinayagamoorthy & M. Anthony Xavior - 201-216 A decision support system for vendor selection and quota allocations using dependent and independent criteria
by Alireza Alizadeh & Mehri Chehrehpak & Mohsen Jafari Ashlaghi - 217-234 The role of strategic human resource management (SHRM) impacting employee's performance through perceived organisational support in a manpower agency of international airlines at Chennai International Airport, Tamil Nadu, India - an empirical study
by C. Colin Crispin & A. Vasumathi & R. Subashini - 235-256 A hospital admission planning model for operating room allocation under uncertain demand requirements
by Phongchai Jittamai & Thirapan Kangwansura
2016, Volume 23, Issue 1
- 1-17 Strategic framework for managing forces of continuity and change in innovation and risk management in service sector: a study of service industry in India
by V.K. Gupta - 18-42 Simulation model for closed loop repairable parts inventory system with service level performance measures
by Rohit Kapoor & Bhavin J. Shah - 43-58 Eco-innovation practices: a case study of green furniture manufacturers in Indonesia
by Yudi Fernando & Muhammad Shabir Shaharudin & Nabsiah Abdul Wahid - 59-75 The impact of demographic profile on emotional intelligence among the faculty members performance in the educational institutions in Tamil Nadu, India - an empirical study
by A. Vasumathi & Mary T. Sagaya & R. Subashini - 76-112 The role of time, communication, and cost management on project management success: an empirical study on sample of construction projects customers in Makkah City, Kingdom of Saudi Arabia
by Bahaà Abdul-Hafez Attallah Al-Nady & Sulieman Ibraheem Shelash Al-Hawary & Main Naser Alolayyan - 113-134 Lay-out optimisation through an integrated approach based on material flow and operations mapping using a commercial software
by Antonella Petrillo & Fabio De Felice & Alessandro Silvestri & Domenico Falcone
2015, Volume 22, Issue 4
- 395-412 A heuristic to minimise the idle time of the rental/critical machine in a flowshop
by R. Pugazhenthi & M. Anthony Xavior - 413-441 Multi-criteria decision-making in the management of humanitarian operations
by Fabio Sgarbossa & Umberto Peretti & Alessandro Persona & Peter Tatham - 442-454 Reverse supply chain flexibility: a theoretical framework of research dimensions
by Rohit Kumar Singh & Padmanav Acharya - 455-468 Assessment of upstream service quality of supply chain
by Juhi Kamakoty & Nagendra Sohani - 469-494 Supply chain services contract pricing framework - a case study of electrical distributor
by Bimal P. Nepal & Naveenan Arjunan & Pradip Kumar Krishnadevarajan & F. Barry Lawrence - 495-521 Coordination of pricing, advertising, and production decisions for multiple products
by Naeem Bajwa & Charles R. Sox
2015, Volume 22, Issue 3
- 257-286 Service quality improvement at public utilities: a case
by Anupama Prashar - 287-303 E-service quality dimensions' effect on customers' willingness to buy: structural equation modelling approach
by Anil Kumar & Manoj Kumar Dash - 304-322 Assigning patients to rooms in a private hospital in Kuwait
by Humoud Alsabah & Majid M. Aldaihani & Ali Allahverdi - 323-335 Improving workplace by using 5'S tool - a typical application of sorting method
by Syed Anwarul Islam & Sheikh Muktadir Hossain & Mazharul Hassan & Nilufa Yeasmin - 336-362 Issues and challenges faced by organised and unorganised retail outlets of food and grocery in India - an empirical study
by A. Vasumathi & R. Subashini - 363-393 Demurrage cost reduction in cement manufacturing plant
by G.S. Dangayach & Ankit Jain
2015, Volume 22, Issue 2
- 123-142 Origin, principles and applications of Lean Six Sigma concept: extractions from literature arena
by Darshana Kishorbhai Dave & R. Murugesh & S.R. Devadasan - 143-164 Genetic algorithm for supply chain modelling: basic concepts and applications
by Hokey Min - 165-188 Green supplier selection: a fuzzy AHP and fuzzy ARAS approach
by Reza Kiani Mavi - 189-209 The influence of emotional intelligence on work-life balance of faculty members' performance and satisfaction in the educational institutions using multivariate analysis, India - an empirical study
by Mary T. Sagaya & A. Vasumathi & R. Subashini - 210-220 A framework for a customer approach to performance measurement in a service context
by Juhani Ukko & Sanna Pekkola - 221-234 Retail shelf space allocation considering inventory replenishment
by Hasmukh K. Gajjar & Gajendra Kumar Adil - 235-255 Plant location selection of a manufacturing industry using analytic hierarchy process approach
by Suman Gothwal & Rajeev Saha
2015, Volume 22, Issue 1
- 1-20 Customer expectations about the service offered by fitness centres in Natal/RN: a study under the perspective of the analysis of clusters
by Evadio Pereira Filho & Domingos Fernandes Campos & Marcel L. Ribeiro Dantas - 21-39 Evaluating lean implementation performance in Indian MSMEs using ISM and AHP models
by M.M. Ravikumar & K. Marimuthu & P. Parthiban - 40-59 Remanufacturing process: the case of heavy equipment support services
by Vaishali Sharma & S.K. Garg & P.B. Sharma - 60-85 Cost savings in hospital materials management: look-back versus look-ahead inventory policies
by Raffaele Iannone & Alfredo Lambiase & Salvatore Miranda & Stefano Riemma & Debora Sarno - 86-100 A decision support system for IMS selection based on fuzzy VIKOR method
by Seema & Darshan Kumar - 101-121 On single item time weighted mixture inventory models with independent stochastic lead times
by Achin Srivastav & Sunil Agrawal
2015, Volume 21, Issue 4
- 389-419 Twenty years research on lean management in services: results from a meta-review
by Michael Leyer & Leonid Vogel & Jürgen Moormann - 420-434 Studying the impact of challenges training system on effectiveness of human resources management practices (case study: Iran's petrochemical industry)
by Hadi Teimouri & Mansour Moazami & Kouroush Jenab - 435-465 A mathematical programming model for a multi-objective supplier selection and order allocation problem with fuzzy objectives
by Nima Kazemi & Ehsan Ehsani & Christoph H. Glock & Kurt Schwindl - 466-478 Estimating overall equipment effectiveness for continuous production lines: with a case study in Esfahan Steel Company
by Arash Shahin & Noushin Ghofrani Isfahani - 479-503 Three level supply chain model with variable demand rate under partial trade credit policy
by Narayan Singh & Bindu Vaish & S.R. Singh - 504-531 Conceptual approach for value driven performance in servitising companies
by Riham Adel & Stefan Alexander Wiesner
2015, Volume 21, Issue 3
- 265-288 Using means-end chains and hierarchical value maps in leisure winery tourism values for Taiwanese and Chinese tourists
by Tsu-Ming Yeh & Shu-Nui Wu & Mei-Yuan Jeng - 289-309 An integration of SERVQUAL dimensions and logistics service quality indicators (A case study)
by Reza Ahmadi Kahnali & Ahmad Esmaeili - 310-331 Proposing a model for optimising planned lead-times and periodicity in MRP systems under uncertainty
by Haibatolah Sadeghi & Ahmad Makui & Mehdi Heydari & Amir Hossein Ghapanchi - 332-353 Perceived barriers to e-commerce adoption in SMEs in developing countries: the case of travel agents in Egypt
by Mohamed Abou-Shouk & Mohammed I. Eraqi - 354-369 The visiting motivation, perceived value and future behavioural intentions of winery tourists
by Tsu-Ming Yeh & Mei-Yuan Jeng - 370-388 The influence of SERVQUAL dimensions on customer loyalty in banking sector, India - an empirical study
by A. Vasumathi & R. Subashini
2015, Volume 21, Issue 2
- 127-149 Using VAR for strategic capacity allocation: an airline perspective
by Steven Leon & Joseph Szmerekovsky & Denver Tolliver - 150-174 A framework for service quality improvement in multi-stage processes
by Sheila Roy & Indrajit Mukherjee - 175-186 The effects of perceived justice and experience on service recovery satisfaction and post-purchase behaviours in the airline industry
by Fan-Yun Pai - 187-199 Development of a methodology to evaluate lean remanufacturing characteristics in a manufacturing organisation
by S. Vinodh & C. Vasantha Kumar & K.J. Manjunatheshwara - 200-216 Alternative energy supply chain management issues: wind generation considerations in Ohio
by Alan D. Smith - 217-237 A unique support vector regression for improved modelling and forecasting of short-term gasoline consumption in railway systems
by Ali Azadeh & Azam Boskabadi & Shima Pashapour - 238-264 Strategy for supplier development program implementation: a case study
by Srikanta Routroy & C.V. Sunil Kumar
2015, Volume 21, Issue 1
- 1-26 Optimisation of multi-stage supply chain systems by integrated simulation-variable neighbourhood search algorithm
by Ali Azadeh & Ali Zahedi Anaraki & Sara Motevali Haghighi & Zahra Jiryaei & Fatemeh Nadarlou - 27-49 Measuring brand equity of cosmetic chain stores by hybrid multiple criteria decision making methods
by Tsu-Ming Yeh & Pei-Ling Hsieh - 50-72 Service quality dimensions: an empirical investigation of commercial banks in India using SERVQUAL
by Hitesh Arora & Padmasai Arora - 73-86 Exploring the relationship between efficiency of inventory management and firm performance: an empirical research
by Khaled Elsayed - 87-111 Service innovation barriers and facilitators and their effects on customer satisfaction and relationship improvement
by M. Sridhar & P. Ganesan - 112-125 The effects of lean production and Six Sigma on sustainable competitive advantage with moderation of suitable resources
by Amir Samarrokhi & Kouroush Jenab & Philip D. Weinsier
2015, Volume 20, Issue 4
- 385-397 Option contract application in emergency supply chains
by Masoud Rabbani & Hamed Vafa Arani & Hamed Rafiei - 398-417 Proposing a method for implementing business process re-engineering
by Fereshteh Mashhadi & Adel Azar & Arash Shahin - 418-440 Developing scenario-based robust optimisation approaches for the reverse logistics network design problem under uncertain environments
by Reza Babazadeh & Fariborz Jolai & Jafar Razmi - 441-460 Developing a self-diagnostic framework for assessing service excellence
by Muhammad Asif & Matthias H.J. Gouthier - 461-480 Application of lean construction principles to reduce construction process waste using computer simulation: a case study
by Amin Nikakhtar & Alireza Abbasian Hosseini & Kuan Yew Wong & Amir Zavichi - 481-500 Factors effective on entrepreneurship in small and medium enterprise
by Abolfazl Rohani & Elham Keshavarz & Arezu Keshavarz
2015, Volume 20, Issue 3
- 271-288 Evaluating alternatives of product design: a multi criteria group decision making approach
by Dira Ernawati & I. Nyoman Pujawan & I. Made Londen Batan & Maria Anityasari - 289-301 Analysing the performance of emergency department by simulation: the case of Sirjan Hospital
by Zahra Sepehri & S. Mohammad Arabzad & Seyed Mojtaba Sajadi - 302-319 Capabilities as components of competitive strategy in the Portuguese service sector
by Carlos F. Gomes & Mahmoud M. Yasin & Michael H. Small - 320-337 Simulation optimisation of total cost in M/G/C retrial queuing systems with geometric loss, feedback and linear retrial policy
by Ali Azadeh & Seyedeh Salimian Rizi & Mohammad Abdollahi & Ehsan Fathi & Seyed Hamed Mahmoudi - 338-357 A benchmarking approach for supply chain risk management
by Srikanta Routroy & Arjun Shankar - 358-384 Integrating two-agent scheduling and order acceptance problems to maximise total revenue by bounding each agent penalty function
by Mohammad Reisi-Nafchi & Ghasem Moslehi
2015, Volume 20, Issue 2
- 141-164 Determinants of service quality in education: service provider's perspective and academician's perspective
by Juhi Kamakoty & Nagendra Sohani & Neena Sohani - 165-187 A new approach to open vehicle routing problem with time window considering vehicle age and monetary value
by Masoud Rabbani & Mohammad-sadegh Ziaei & Aschkan Omidvar - 188-206 A fuzzy control system to adjust the number of cards in a CONWIP-based manufacturing system
by Paolo Renna - 207-227 Project risk management using fuzzy failure mode and effect analysis and fuzzy logic
by Emad Roghanian & Nazanin Moradinasab & Elham Nabipoor Afruzi & Rahman Soofifard - 228-245 A single-vendor multi-buyer integrated model with stock- and price-dependent demand under consignment stock policy
by P. Mandal & B.C. Giri - 246-269 A novel algorithm for virtual cellular manufacturing considering real life production factors
by Dhanraj P. Tambuskar & B.E. Narkhede & S.S. Mahapatra
2015, Volume 20, Issue 1
- 1-20 Robust scheduling for flexible job shop problems with random machine breakdowns using a quantum behaved particle swarm optimisation
by Manas Ranjan Singh & S.S. Mahapatra & Ratikanta Mishra - 21-42 Developing a cause and effect model of factors influencing fast food restaurants' service quality using DEMATEL
by Pei-Ling Hsieh & Tsu-Ming Yeh - 43-58 A new multi-objective model for supplier selection
by Seyed Farid Shaikhahmadi & Rahman Soofifard & Seyed Fuad Qurayshi & Fariborz Jolai - 59-85 Improvement of customer response time using Lean Office
by Vanessa Fitri Sabur & Togar M. Simatupang - 86-101 A review of DEA-based resource and cost allocation models: implications for services
by Sheneeta W. White & Sanjeev K. Bordoloi - 102-117 Modelling and solving of a lot sizing problem for multiple items and multiple periods with shortage
by Nasim Ganjavi & Reza Tavakkoli-Moghaddam & Seyyed Mojtaba Sajadi - 118-140 Kanban and value stream mapping analysis in lean manufacturing philosophy via simulation: a plastic fabrication (case study)
by Mahdi Sabaghi & Reza Rostamzadeh & Christian Mascle
2014, Volume 19, Issue 4
- 413-430 Behind closed doors: the potential of lean management in safety audit services
by Xavier Walthoff-Borm & Luc Chalmet - 431-450 Inventory management over firm life cycle: some empirical evidence
by Khaled Elsayed - 451-467 Simulation model of professional service personnel inventory
by Scott R. Swenseth & David L. Olson - 468-490 Uncertainty and schedule instability in supply chain: insights from case studies
by I. Nyoman Pujawan & Mahendrawathi Er & Duangpun Kritchanchai & Tuanjai Somboonwiwat - 491-513 Building antifragility in service organisations: going beyond resilience
by Ayham Jaaron & Chris J. Backhouse - 514-531 Performance optimisation of mammography clinics with non-crisp inputs by an integrated fuzzy simulation approach
by Ali Azadeh & Fatemeh Rouhollah & Yashar Tavasoli & Mohammad Abdollahi
2014, Volume 19, Issue 3
- 287-318 An application of analytic network process for the selection of cellular manufacturing systems
by Rambabu Kodali & G. Anand & Matta Udaykiran Reddy - 319-337 Predictive maintenance using FMECA method and NHPP models
by Nishit Kumar Srivastava & Sandeep Mondal - 338-359 Integrated management system: towards a new approach and a new model
by Houda El Yacoubi El Idrissi & Driss Bouami & Abdelghani Cherkaoui - 360-376 The role of brand image in forming airlines passengers' purchase intention: study of Iran aviation industry
by Majid Mohammad Shafiee & Ali Sanayei & Arash Shahin & Hossein Rezaei Dolatabadi - 377-412 An instrument for identification of critical factors for quality and productivity improvement in sponge iron industry
by R.L. Shrivastava & Vinod S. Gorantiwar
2014, Volume 19, Issue 2
- 138-150 Towards a framework for ontology-based information retrieval services
by Amir Zidi & Mourad Abed - 151-171 Sustainability consideration within product lifecycle management through maturity models analysis
by Haiqing Zhang & Yacine Ouzrout & Abdelaziz Bouras & Matteo Mario Savino - 172-190 Research on mobile communication systems in last-mile logistics to create an end-to-end information flow
by Otto Petrovic & Michael J. Harnisch & Thomas Puchleitner - 191-211 A novel multi-criteria decision making approach for personalisation system
by Makram Soui & Khaled Ghedira & Mourad Abed - 212-228 A multi-scenario model for empty container repositioning with uncertain demand
by Massimo Di Francesco & Michela Lai & Paola Zuddas - 229-249 Seafaring staff scheduling
by Mohamed Haykal Ammar & Mounir Benaissa & Habib Chabchoub - 250-264 Reverse logistics barriers in Polish enterprises
by Marta Starostka-Patyk & Marcin Zawada & Aleksander Pabian & Marek Szajt - 265-286 AmIs sustainability: evaluation framework based on fuzzy logic
by Souad Rabah & Mourad Abed & Nesrine Zoghlami
2014, Volume 19, Issue 1
- 1-28 Quality management practices: an international perspective
by Mohamed A. Youssef & Eyad M. Youssef & Farouk Saleh - 29-48 Financial state of affairs for NCAA sports: a case for intangible strategic assets?
by Amber A. Smith & David P. Synowka - 49-82 FLE adaptability in high contact and high customisable services: theoretical underpinnings and conceptual model
by Michael Sony & Nandakumar Mekoth - 83-102 Integration of Monte Carlo simulation and chi-square automatic interaction detector algorithm for modelling and estimation of conventional power plant construction volumes
by Ali Azadeh & Monireh Jalili & Mohammad Abdollahi - 103-135 The effect of benchmarking procurement plan and after sales services on suppliers sales success in western region of Kingdom of Saudi Arabia
by Sulieman Ibraheem Shelash Al-Hawary & Bahaà Abdul-Hafez Attallah Al-Nady
2014, Volume 18, Issue 4
- 359-377 Cutting-fluid selection using complex proportional assessment method
by Rajesh Attri & Nikhil Dev & Krishan Kumar & Amit Rana - 378-403 Analysing the operational risks in supply chain by using weighted interpretive structure modelling technique
by Mahesh Chand & Tilak Raj & Ravi Shankar - 404-428 ANN, QFD and ISM approach for framing electricity utility service in India for consumer satisfaction
by Suchismita Satapathy - 429-448 The interrelationship between ISO 9000 and total quality management: an empirical investigation with a focus on soft and hard TQM dimensions
by Amjad Al-Khalili & Khairanum Subari - 449-467 AHP-PROMETHEE integrated approach for agile concept selection
by S. Vinodh & Adithya Patil & T.S. Sai Balagi & P. Sundara Natarajan - 468-482 Understanding the importance of total quality management dimensions: critical review of soft and hard aspects
by Amjad Al-Khalili & Khairanum Subari
2014, Volume 18, Issue 3
- 233-257 Using cost-time profile to estimate the product direct cost in multi-production value stream
by Seyed Mohammad Seyedhosseini & Ahmad Ebrahimi-Taleghani - 258-280 Data envelopment analysis in cellular manufacturing systems considering worker assignment
by Amin Aalaei & Mohammad Mahdi Paydar & Mohammad Saidi-Mehrabad - 281-304 Investigating the online banking customer satisfaction model under the controlled effect of demographic variables
by Vijaya Kameswari Allada & Rameshwar Dubey - 305-320 Impact of longer usage of lean manufacturing system (Toyotism) on employment outcomes - a study in garment manufacturing industries in India
by Prageetha G. Raju & Madhuri Modekurti-Mahato - 321-341 Analysing key concepts of organisation: knowledge management, competitive intelligence and competitive advantage
by Noor-Mohammad Yaghoobi & Mehrafarin Bakhshimazdeh & Mohammad Alikhasi - 342-357 Lean concept selection using modified fuzzy TOPSIS: a case study
by S. Vinodh & Arjun Thiagarajan & Govind Mulanjur
2014, Volume 18, Issue 2
- 115-141 Efficient heuristics for cost optimisation in multi stage supply chain network with a fixed transportation charge
by P. Manimaran & V. Selladurai - 142-158 A data envelopment analysis approach for measuring the efficiency in continuous manufacturing lines: a case study
by Ehsan Pourjavad & Hadi Shirouyehzad - 159-178 A proposed audit pattern for the shop-floor processes in TQM, Lean Six Sigma and ISO 9001 environments
by Andrea Chiarini & Emidia Vagnoni - 179-211 A novel hybrid model based on DEMATEL, ANP and TOPSIS for supplier selection in agile supply chains
by Maryam Alimardani & Masoud Rabbani & Hamed Rafiei - 212-232 Causality between liquidity management and profitability: evidence from Indian CPSEs
by Bhaskar Bagchi
2014, Volume 18, Issue 1
- 1-20 A heuristic algorithm for the university course timetabling problems by considering measure index: a case study
by Mohadese Kaviani & Hadi Shirouyehzad & Seyyed Mojtaba Sajadi & Mohammadreza Salehi - 21-37 Effective supply chain strategy to enhance firm's responsiveness: empirical evidence from the BMW Leipzig plant
by Bowon Kim - 38-56 Optimal inventory rationing policy under service differentiation for multiple customer classes with deterministic demand
by Sugoutam Ghosh & Rajesh Piplani & S. Viswanathan - 57-73 Studying and prioritising the effective elements of internet advertising on e-marketing
by Mohammad Doostar & Mohammad Hossein Mohammadi - 74-98 Consumers' preferences for facets of green supply chain management
by Bowon Kim & Kwangtae Park & Morgan Swink - 99-113 JIT-scheduling in unrelated parallel-machine environment with aging effect and multi-maintenance activities
by Yaser Zarook & Mehdi Abedi
2014, Volume 17, Issue 4
- 367-384 Mechanics of humanitarian supply chain agility and resilience and its empirical validation
by Rameshwar Dubey & Sadia Samar Ali & Padmanabha Aital & V.G. Venkatesh - 385-403 Impact of information on newsvendor ordering and incentive contract for retailer in a two-level supply chain
by Asif Muzaffar & Shiming Deng - 404-420 Analysis of 3PL sustainable relationship framework
by Sadia Samar Ali & R. Kaur & Rameshwar Dubey - 421-438 Application of hybrid MCDM techniques for prioritising the gaps in an agile manufacturing implementation project
by S. Aravind Raj & S. Vinodh & W.S. Gaurav & S. Shiva Sundaram