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Development of a model to analyse the factors affecting RFID technology acceptance in small and medium-sized enterprises

Author

Listed:
  • Javad Khazaei Pool
  • Sobhan Asian
  • S. Mohammad Arabzad
  • Hadi Balouei Jamkhaneh
  • Jafar Kia Lashaki

Abstract

The purpose of the present study is to analyse the factors affecting radio frequency identification (RFID) technology in small and medium-sized enterprises (SMEs) of Mazandaran Province in Iran. To this end, the effect of the variables of perceived ease of use, perceived usefulness, security, credibility, risk, relative advantage, organisational readiness, as well as cost and attitudes toward use, on the intention of the use of this technology is examined. This study is a descriptive-survey. The participants of the study are managers and production experts of SMEs of Mazandaran Province who are experienced in using the RFID technology or are likely to deal with this technology in the future. Finally, 243 experts were chosen randomly to respond to the questionnaire. In this study, structural equation modelling (SEM) is used for analysing data and testing the hypotheses. The results of the study show that the model which was applied is a strong theoretical model for predicting the RFID technology acceptance.

Suggested Citation

  • Javad Khazaei Pool & Sobhan Asian & S. Mohammad Arabzad & Hadi Balouei Jamkhaneh & Jafar Kia Lashaki, 2017. "Development of a model to analyse the factors affecting RFID technology acceptance in small and medium-sized enterprises," International Journal of Services and Operations Management, Inderscience Enterprises Ltd, vol. 28(4), pages 468-494.
    • Handle: RePEc:ids:ijsoma:v:28:y:2017:i:4:p:468-494
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    Cited by:

    1. Sanjoy Kumar Paul & Sobhan Asian & Mark Goh & S. Ali Torabi, 2019. "Managing sudden transportation disruptions in supply chains under delivery delay and quantity loss," Annals of Operations Research, Springer, vol. 273(1), pages 783-814, February.
    2. Dawei Lu & Yi Ding & Sobhan Asian & Sanjoy Kumar Paul, 2018. "From Supply Chain Integration to Operational Performance: The Moderating Effect of Market Uncertainty," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 19(1), pages 3-20, March.

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