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Review of Online Food Delivery Platforms and their Impacts on Sustainability

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Cited by:

  1. Mengmeng Wang & Xue Fan, 2021. "An Empirical Study on How Livestreaming Can Contribute to the Sustainability of Green Agri-Food Entrepreneurial Firms," Sustainability, MDPI, vol. 13(22), pages 1-19, November.
  2. Harshitha Urs Ajjipura Shankar & Udaya Kumara Kodipalya Nanjappa & M. D. Alsulami & Ballajja C. Prasannakumara, 2022. "A Fuzzy AHP-Fuzzy TOPSIS Urged Baseline Aid for Execution Amendment of an Online Food Delivery Affability," Mathematics, MDPI, vol. 10(16), pages 1-24, August.
  3. Tama Chowdhury & Tanseer Hossain, 2023. "Customer Satisfaction in Online Food Ordering during COVID-19:The Role of Hygiene Factors in Bangladesh," International Journal of Science and Business, IJSAB International, vol. 22(1), pages 23-40.
  4. Priyanka Mitra & Yanwu Zhang & Bijon Kumer Mitra & Rajib Shaw, 2023. "Assessment of Impacts and Resilience of Online Food Services in the Post-COVID-19 Era," Sustainability, MDPI, vol. 15(17), pages 1-17, September.
  5. Fernando González-Aleu & Jesús Vázquez Hernandez & Ricardo Ramirez & Carlos M. Linares & Jorge A. Peinado & Jay Daniel, 2022. "Strategic planning for repurposing kitchen equipment production operations during COVID-19 pandemic," Operations Management Research, Springer, vol. 15(3), pages 1241-1256, December.
  6. Muntaser Mohamed Nuttah & Paolo Roma & Giovanna Lo Nigro & Giovanni Perrone, 2024. "The Short- and Long-Term Impacts of COVID-19 Pandemic on the Sharing Economy: Distinguishing Between “Symptomatic” and “Asymptomatic” Platforms," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 15(2), pages 9238-9287, June.
  7. Jabbour Al Maalouf, Nada & Sayegh, Elie & Makhoul, Wissam & Sarkis, Nada, 2025. "Consumers' attitudes and purchase intentions toward food ordering via online platforms," Journal of Retailing and Consumer Services, Elsevier, vol. 82(C).
  8. Charoenchai Agmapisarn & Prapakorn Seetha & Pipatpong Fakfare, 2025. "Optimizing Surplus Food Redistribution: Leveraging Digital Platforms to Advance Sustainable Consumption," Sustainable Development, John Wiley & Sons, Ltd., vol. 33(3), pages 3831-3846, June.
  9. Iwona Kowalczuk & Dagmara Stangierska & Jerzy Gębski & Agnieszka Tul-Krzyszczuk & Edyta Zmudczyńska, 2021. "Digital Consumers in the Foodservices Market," Sustainability, MDPI, vol. 13(13), pages 1-18, July.
  10. Shameena Gill & Alia Maisara Adenan & Adli Ali & Noor Akmal Shareela Ismail, 2022. "Living through the COVID-19 Pandemic: Impact and Lessons on Dietary Behavior and Physical Well-Being," IJERPH, MDPI, vol. 19(2), pages 1-23, January.
  11. Martin Haupt & Anna Rozumowski & Jan Freidank & Alexander Haas, 2023. "Seeking empathy or suggesting a solution? Effects of chatbot messages on service failure recovery," Electronic Markets, Springer;IIM University of St. Gallen, vol. 33(1), pages 1-22, December.
  12. Sadia Nur Habib & Tarannum Islam & Mst. Helen Parvin & S. M. Rifat Hassan & Asaf-Ud Daula, 2025. "Impact of Service Quality on Customer Satisfaction in Online Food Delivery Services: Evidence from Bangladesh," International Journal of Science and Business, IJSAB International, vol. 46(1), pages 40-49.
  13. Yongrong Xin & Muhammad Irfan & Bilal Ahmad & Madad Ali & Lanqi Xia, 2023. "Identifying How E-Service Quality Affects Perceived Usefulness of Online Reviews in Post-COVID-19 Context: A Sustainable Food Consumption Behavior Paradigm," Sustainability, MDPI, vol. 15(2), pages 1-16, January.
  14. Nurul Labanihuda Abdull Rahman, 2022. "A Review and Bibliometric Analysis of Online Food Delivery by Using Scopus Database ," GATR Journals jmmr303, Global Academy of Training and Research (GATR) Enterprise.
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  16. Chiara Rinaldi & Marlene D’Aguilar & Matt Egan, 2022. "Understanding the Online Environment for the Delivery of Food, Alcohol and Tobacco: An Exploratory Analysis of ‘Dark Kitchens’ and Rapid Grocery Delivery Services," IJERPH, MDPI, vol. 19(9), pages 1-16, May.
  17. Shiu-Li Huang & Huei-Ru Siao, 2023. "Factors Affecting the Implementation of Online Food Delivery and Its Impact on Restaurant Performance during the COVID-19 Pandemic," Sustainability, MDPI, vol. 15(16), pages 1-21, August.
  18. Jabeen, Fauzia & Kaur, Puneet & Talwar, Shalini & Malodia, Suresh & Dhir, Amandeep, 2022. "I love you, but you let me down! How hate and retaliation damage customer-brand relationship," Technological Forecasting and Social Change, Elsevier, vol. 174(C).
  19. Mohamad Haziq Izzuddin Baharin & Muhammad Izzat Zulkifly & Zurena Shahril & Mohd Aliff Abdul Majid, 2025. "How Customers Decide: Unveiling the Drivers of Customers’ Online Purchase Behavior on Online Food Delivery Apps," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 9(1), pages 1922-1946, January.
  20. Meena, Purushottam & Kumar, Gopal, 2022. "Online food delivery companies' performance and consumers expectations during Covid-19: An investigation using machine learning approach," Journal of Retailing and Consumer Services, Elsevier, vol. 68(C).
  21. Riccardo Tronconi & Francesco Pilati, 2025. "Doing Good or Doing Better? Comparing Freelance and Employment Models for a Social Sustainable Food Delivery Sector," Sustainability, MDPI, vol. 17(19), pages 1-16, October.
  22. Tang, Decai & Obuobi, Bright & Nketiah, Emmanuel & Adu-Gyamfi, Gibbson, 2025. "Breaking the energy crisis: Does the role of government support impact Ghanaians' intention to adopt sustainable energy from food waste?," Energy, Elsevier, vol. 320(C).
  23. Aqib Habib & Muhammad Irfan & Mohsin Shahzad, 2022. "Modeling the enablers of online consumer engagement and platform preference in online food delivery platforms during COVID-19," Future Business Journal, Springer, vol. 8(1), pages 1-18, December.
  24. Carlos Hernández-Mejía & Delia Torres-Muñoz & Everardo Inzunza-González & Carlos Sánchez-López & Enrique Efrén García-Guerrero, 2022. "A Novel Green Logistics Technique for Planning Merchandise Deliveries: A Case Study," Logistics, MDPI, vol. 6(3), pages 1-19, August.
  25. Fan, Zhang & Yanjie, Ji & Huitao, Lv & Yuqian, Zhang & Blythe, Phil & Jialiang, Fan, 2022. "Travel satisfaction of delivery electric two-wheeler riders: Evidence from Nanjing, China," Transportation Research Part A: Policy and Practice, Elsevier, vol. 162(C), pages 253-266.
  26. Singh, Neeraj & Kumar, Niraj & Kapoor, Sanjeev, 2022. "Consumer multihoming predisposition on food platforms: Does gender matter?," Journal of Retailing and Consumer Services, Elsevier, vol. 67(C).
  27. Ganesh Dash & Syed Akmal & Prashant Mehta & Debarun Chakraborty, 2022. "COVID-19 and E-Learning Adoption in Higher Education: A Multi-Group Analysis and Recommendation," Sustainability, MDPI, vol. 14(14), pages 1-20, July.
  28. Sunarso Radhitya V.P. & Wibowo Budhi S., 2023. "The Impact of Consolidating On-Demand Food Delivery on Sustainability: A Simulation Study," LOGI – Scientific Journal on Transport and Logistics, Sciendo, vol. 14(1), pages 286-297, January.
  29. Xiaoting Dai & Linhai Wu, 2023. "The impact of capitalist profit-seeking behavior by online food delivery platforms on food safety risks and government regulation strategies," Humanities and Social Sciences Communications, Palgrave Macmillan, vol. 10(1), pages 1-12, December.
  30. Zhang, Cheng & Jian, Yaode & Zhou, Zhongsheng & Zhou, Bo, 2024. "Can the digital economy close the gender wage gap? Evidence from China," International Review of Economics & Finance, Elsevier, vol. 96(PB).
  31. Giulia Borghesi & Piergiuseppe Morone, 2023. "A review of the effects of COVID-19 on food waste," Food Security: The Science, Sociology and Economics of Food Production and Access to Food, Springer;The International Society for Plant Pathology, vol. 15(1), pages 261-280, February.
  32. Melián-González, Santiago, 2022. "Gig economy delivery services versus professional service companies: Consumers’ perceptions of food-delivery services," Technology in Society, Elsevier, vol. 69(C).
  33. Quy Nguyen-Phuoc, Duy & An Ngoc Nguyen, Nguyen & Nguyen, Minh Hieu & Ngoc Thi Nguyen, Ly & Oviedo-Trespalacios, Oscar, 2022. "Factors influencing road safety compliance among food delivery riders: An extension of the job demands-resources (JD-R) model," Transportation Research Part A: Policy and Practice, Elsevier, vol. 166(C), pages 541-556.
  34. Reham M. Algheshairy & Raghad M. Alhomaid & Mona S. Almujaydil & Hend F. Alharbi & Woroud A. Alsanei, 2022. "Influence of Using Food Delivery Applications on Adult Saudi Female Dietary Habits and Preferences during COVID-19 Lockdown Restrictions: Attitude Survey," IJERPH, MDPI, vol. 19(19), pages 1-14, October.
  35. Mohd Adib Izzat Mohd Nor & Zubaidah Mohd Ali Tan & Mohamad Daim Darson & Akmal Adanan & Saidatul Afzan Abdul Aziz, 2025. "Customer’s Intention to Use Online Food Delivery Services (OFDS) in Penang, Malaysia," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 9(2), pages 4557-4568, February.
  36. Mishra, Suprava & Pani, Agnivesh & Sanchez-Diaz, Ivan & Rai, Heleen Buldeo, 2025. "Urban freight activity implications from emerging food industry establishments in an on-demand economy: Evidence from India," Research in Transportation Economics, Elsevier, vol. 110(C).
  37. Yogesh Upadhyay & Ruturaj Baber & Justin Paul & Prerana Baber & Lisa Cain, 2024. "Beyond the first bite: understanding how online experience shapes user loyalty in the mobile food app market," Electronic Commerce Research, Springer, vol. 24(2), pages 799-823, June.
  38. Thaiza Serrano Pinheiro de Souza & Julia Rabelo Vaz Matheus & Andreza Salles Barone & Danielle Cristine Mota Ferreira & Franciele Maria Pelissari & Ana Elizabeth Cavalcante Fai, 2022. "Development of biodegradable food packaging in the context of COVID-19: sustainability more urgent than ever," Sustainability Nexus Forum, Springer, vol. 30(1), pages 1-11, December.
  39. Bogdan Włodarczyk & Waldemar Cudny, 2022. "Individual Low-Cost Travel as a Route to Tourism Sustainability," Sustainability, MDPI, vol. 14(17), pages 1-21, August.
  40. Marvello Yang & Abdullah Al Mamun & Muhammad Mohiuddin & Noorshella Che Nawi & Noor Raihani Zainol, 2021. "Cashless Transactions: A Study on Intention and Adoption of e-Wallets," Sustainability, MDPI, vol. 13(2), pages 1-18, January.
  41. Pijo Hazel & Aguilar Aethyl & Catarongan Mitzie Ann & Orioque Janet & Atibing Nadine May & Wenceslao Charldy & Evangelista Samantha Shane & Aro Joerabell Lourdes & Maturan Fatima & Yamagishi Kafferine, 2023. "Methodology of an interpretive structural map construction for social commerce success," Engineering Management in Production and Services, Sciendo, vol. 15(3), pages 101-114, September.
  42. Zhang, Shanqi & Luan, Hui & Zhen, Feng & Kong, Yu & Xi, Guangliang, 2023. "Does online food delivery improve the equity of food accessibility? A case study of Nanjing, China," Journal of Transport Geography, Elsevier, vol. 107(C).
  43. René Vásquez-Ordóñez, Luis & Lassala, Carlos & Ulrich, Klaus & Ribeiro-Navarrete, Samuel, 2023. "Efficiency factors in the financing of renewable energy projects through crowdlending," Journal of Business Research, Elsevier, vol. 155(PB).
  44. Soyoung An & Thomas Eck & Huirang Yim, 2023. "Understanding Consumers’ Acceptance Intention to Use Mobile Food Delivery Applications through an Extended Technology Acceptance Model," Sustainability, MDPI, vol. 15(1), pages 1-14, January.
  45. Amicarelli, Vera & Lagioia, Giovanni & Sampietro, Stefania & Bux, Christian, 2022. "Has the COVID-19 pandemic changed food waste perception and behavior? Evidence from Italian consumers," Socio-Economic Planning Sciences, Elsevier, vol. 82(PA).
  46. Mosen Farhangi & Harald Rohracher & Gunilla Meurling, 2025. "Governing the Infrastructural, Spatial, and Social Consequences of Urban Digital Food Delivery Platforms," Urban Planning, Cogitatio Press, vol. 10.
  47. Alaimo, Leonardo Salvatore & Fiore, Mariantonietta & Galati, Antonino, 2022. "Measuring consumers’ level of satisfaction for online food shopping during COVID-19 in Italy using POSETs," Socio-Economic Planning Sciences, Elsevier, vol. 82(PA).
  48. Pettigrew, Simone & Booth, Leon & Farrar, Victoria & Brown, Prof Julie & Godic, Branislava & Thompson, Jason, 2024. "An emerging food policy domain: The effects of autonomous transport technologies on food access and consumption," Food Policy, Elsevier, vol. 125(C).
  49. Norsiah Ahmad & Ermee Edwin & Syukrina Alini Mat Ali, 2024. "Food Consumption Preference Amongst Young Adults Based on Social Media Influence in Malaysia," Information Management and Business Review, AMH International, vol. 16(3), pages 562-571.
  50. Gao Jingzu & Long Siyu & Wu Mengling & Qing Yang & Abdullah Al Mamun & Naeem Hayat, 2024. "Sustainable entrepreneurship through customer satisfaction and reuse intention of online food delivery applications: insights from China," Journal of Innovation and Entrepreneurship, Springer, vol. 13(1), pages 1-22, December.
  51. Chao Gu & Tingting Huang & Wei Wei & Chun Yang & Jiangjie Chen & Wei Miao & Shuyuan Lin & Hanchu Sun & Jie Sun, 2023. "The Effect of Using Augmented Reality Technology in Takeaway Food Packaging to Improve Young Consumers’ Negative Evaluations," Agriculture, MDPI, vol. 13(2), pages 1-35, January.
  52. Oana Bărbulescu & Alina Simona Tecău & Daniel Munteanu & Cristinel Petrişor Constantin, 2021. "Innovation of Startups, the Key to Unlocking Post-Crisis Sustainable Growth in Romanian Entrepreneurial Ecosystem," Sustainability, MDPI, vol. 13(2), pages 1-16, January.
  53. Natália Teixeira & Rosa Rodrigues & Tânia Antunes, 2025. "Circular Economy Models for Reducing Food Waste and Enhancing Sustainability: A Case Study of Cooperative X," Circular Economy and Sustainability, Springer, vol. 5(4), pages 3529-3549, August.
  54. Xujie Hu & Chen Liu & Qiannan Zhuo & Dami Moon, 2023. "Assessing CO 2 Emissions of Online Food Delivery in Japan," Sustainability, MDPI, vol. 15(10), pages 1-17, May.
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