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I'll trade you diamonds for toilet paper: Consumer reacting, coping and adapting behaviors in the COVID-19 pandemic

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Cited by:

  1. František Pollák & Peter Markovič, 2022. "Challenges for Corporate Reputation—Online Reputation Management in Times of Global Pandemic," JRFM, MDPI, vol. 15(6), pages 1-18, June.
  2. Ratten, Vanessa & da Silva Braga, Vitor Lélio & da Encarnação Marques, Carla Susana, 2021. "Sport entrepreneurship and value co-creation in times of crisis: The covid-19 pandemic," Journal of Business Research, Elsevier, vol. 133(C), pages 265-274.
  3. Ali Zackery & Joseph Amankwah-Amoah & Zahra Heidari Darani & Shiva Ghasemi, 2022. "COVID-19 Research in Business and Management: A Review and Future Research Agenda," Sustainability, MDPI, vol. 14(16), pages 1-32, August.
  4. Reuschl, Andreas J. & Deist, Maximilian K. & Maalaoui, Adnane, 2022. "Digital transformation during a pandemic: Stretching the organizational elasticity," Journal of Business Research, Elsevier, vol. 144(C), pages 1320-1332.
  5. Rudsari, Saba & Fuqua, Donovan & Pimentel, Victor & Brewer, Barry, 2023. "Resilience and Recovery: Understanding the Underlying Drivers of Long-term Instability in Food Supply Chains," Journal of Food Distribution Research, Food Distribution Research Society, vol. 54(2), July.
  6. Carracedo, Patricia & Puertas, Rosa & Marti, Luisa, 2021. "Research lines on the impact of the COVID-19 pandemic on business. A text mining analysis," Journal of Business Research, Elsevier, vol. 132(C), pages 586-593.
  7. Rosa Maria Dangelico & Valerio Schiaroli & Luca Fraccascia, 2022. "Is Covid‐19 changing sustainable consumer behavior? A survey of Italian consumers," Sustainable Development, John Wiley & Sons, Ltd., vol. 30(6), pages 1477-1496, December.
  8. Alexandra Hüttel & Ingo Balderjahn, 2022. "The coronavirus pandemic: A window of opportunity for sustainable consumption or a time of turning away?," Journal of Consumer Affairs, Wiley Blackwell, vol. 56(1), pages 68-96, March.
  9. Sanne Ichelle Dubbelink & Carolina Herrando & Efthymios Constantinides, 2021. "Social Media Marketing as a Branding Strategy in Extraordinary Times: Lessons from the COVID-19 Pandemic," Sustainability, MDPI, vol. 13(18), pages 1-21, September.
  10. Lord Ferguson, Sarah & Smith, Claudia & Kietzmann, Jan, 2022. "Hands-off? Lessons from high-touch professionals about going virtual," Business Horizons, Elsevier, vol. 65(3), pages 303-313.
  11. Humaira Kamal Pasha, 2024. "Smart access and smart protection for welfare gain in Europe during COVID‐19: An empirical investigation using real‐time data," Bulletin of Economic Research, Wiley Blackwell, vol. 76(1), pages 41-66, January.
  12. Xie, Junyi & Ifie, Kemefasu & Gruber, Thorsten, 2022. "The dual threat of COVID-19 to health and job security – Exploring the role of mindfulness in sustaining frontline employee-related outcomes," Journal of Business Research, Elsevier, vol. 146(C), pages 216-227.
  13. Yanfei Pan & Marian Rizov, 2022. "Consumer Behaviour in Sourcing Meals during COVID-19: Implications for Business and Marketing," Sustainability, MDPI, vol. 14(21), pages 1-20, October.
  14. Zielke, Stephan & Komor, Marcin & Schlößer, Andrea, 2023. "Coping strategies and intended change of shopping habits after the Corona pandemic – Insights from two countries in Western and Eastern Europe," Journal of Retailing and Consumer Services, Elsevier, vol. 72(C).
  15. Jemey, Nursyuhada binti & Kasim, Nor Hasniah binti, 2023. "The Impact of Covid-19 on Consumption Patterns Among Malaysian Youths," MPRA Paper 118841, University Library of Munich, Germany, revised 26 Sep 2023.
  16. Zaid Obeidat & Mohammad Ibrahim Obeidat, 2023. "A typology of Jordanian consumers after Covid‐19: The rational, the suspicious, and the cautious consumer," Journal of Consumer Affairs, Wiley Blackwell, vol. 57(1), pages 121-139, January.
  17. Wang, Xueqin & Wong, Yiik Diew & Chen, Tianyi & Yuen, Kum Fai, 2022. "An investigation of technology-dependent shopping in the pandemic era: Integrating response efficacy and identity expressiveness into theory of planned behaviour," Journal of Business Research, Elsevier, vol. 142(C), pages 1053-1067.
  18. Mario Amato & Fabio Verneau & Adele Coppola & Francesco La Barbera, 2021. "Domestic Food Waste and Covid-19 Concern: An Application of the Theory of Planned Behaviour," Sustainability, MDPI, vol. 13(15), pages 1-12, July.
  19. Elnahass, Marwa & Trinh, Vu Quang & Li, Teng, 2021. "Global banking stability in the shadow of Covid-19 outbreak," Journal of International Financial Markets, Institutions and Money, Elsevier, vol. 72(C).
  20. Kim, Jungkeun, 2020. "Impact of the perceived threat of COVID-19 on variety-seeking," Australasian marketing journal, Elsevier, vol. 28(3), pages 108-116.
  21. Janni Leung & Jack Yiu Chak Chung & Calvert Tisdale & Vivian Chiu & Carmen C. W. Lim & Gary Chan, 2021. "Anxiety and Panic Buying Behaviour during COVID-19 Pandemic—A Qualitative Analysis of Toilet Paper Hoarding Contents on Twitter," IJERPH, MDPI, vol. 18(3), pages 1-16, January.
  22. Stanca, Liana & Dabija, Dan-Cristian & Câmpian, Veronica, 2023. "Qualitative analysis of customer behavior in the retail industry during the COVID-19 pandemic: A word-cloud and sentiment analysis approach," Journal of Retailing and Consumer Services, Elsevier, vol. 75(C).
  23. Koppenberg, Maximilian & Mishra, Ashok K. & Dalhaus, Tobias & Hirsch, Stefan, 2023. "The value of firm flexibility under extreme positive demand shocks: COVID-19 and toilet paper panic purchases," Economics Letters, Elsevier, vol. 222(C).
  24. Brancati, Emanuele, 2023. "R&D plans, expectations, and uncertainty: Evidence from the COVID-19 shock in Italy," Structural Change and Economic Dynamics, Elsevier, vol. 67(C), pages 303-318.
  25. Anker, Thomas Boysen, 2021. "At the boundary: Post-COVID agenda for business and management research in Europe and beyond," European Management Journal, Elsevier, vol. 39(2), pages 171-178.
  26. Peluso, Alessandro M. & Pichierri, Marco & Pino, Giovanni, 2021. "Age-related effects on environmentally sustainable purchases at the time of COVID-19: Evidence from Italy," Journal of Retailing and Consumer Services, Elsevier, vol. 60(C).
  27. Ola Bareja-Wawryszuk & Tomasz Pajewski & Kübra Müge Çakaröz & Baki Kavas, 2022. "Changes in Consumer Behavior during the COVID-19 Pandemic: A Comparative Analysis between Polish and Turkish Consumers," Sustainability, MDPI, vol. 14(16), pages 1-11, August.
  28. Elka Dogramadjieva & Ilinka Terziyska, 2020. "Where To Now: Expected Changes In The Tourist Behavior Of Bulgarians In Connection With Covid-19," Anniversary Scientific Conference with International Participation TOURISM AND CONNECTIVITY 2020, University publishing house "Science and Economics", University of Economics - Varna, issue 1, pages 266-274, October.
  29. Sit, Kokho Jason & Ballantyne, Erica E.F. & Gorst, Jonathan, 2022. "Profiling shoppers’ coping behaviours during a pandemic crisis: A regulatory focus perspective," Journal of Retailing and Consumer Services, Elsevier, vol. 64(C).
  30. Virgil Henry Storr & Stefanie Haeffele & Jordan K. Lofthouse & Laura E. Grube, 2021. "Essential or not? Knowledge problems and COVID‐19 stay‐at‐home orders," Southern Economic Journal, John Wiley & Sons, vol. 87(4), pages 1229-1249, April.
  31. Gupta, Shipra & Coskun, Merve, 2021. "The influence of human crowding and store messiness on consumer purchase intention– the role of contamination and scarcity perceptions," Journal of Retailing and Consumer Services, Elsevier, vol. 61(C).
  32. Zheng, Xiaoying & Ruan, Chenhan & Zheng, Lei, 2021. "Money or love? The impact of the COVID-19 pandemic on consumer life goals and subjective well-being," Journal of Business Research, Elsevier, vol. 137(C), pages 626-633.
  33. Jiang, Yi & Wang, Xueqin & Yuen, Kum Fai, 2021. "Augmented reality shopping application usage: The influence of attitude, value, and characteristics of innovation," Journal of Retailing and Consumer Services, Elsevier, vol. 63(C).
  34. Oleksandr SHNYRKOV & Oleksii CHUGAIEV, 2020. "Resilience Of The Eu Exports To Ukraine Under The Covid-19 Pandemic," EURINT, Centre for European Studies, Alexandru Ioan Cuza University, vol. 7, pages 80-100.
  35. Jhanghiz Syahrivar & Genoveva Genoveva & Chairy Chairy & Siska Purnama Manurung, 2021. "COVID-19-Induced Hoarding Intention Among the Educated Segment in Indonesia," SAGE Open, , vol. 11(2), pages 21582440211, May.
  36. Aleksandra Nacewska-Twardowska, 2021. "Central and Eastern Europe Countries in the New International Trade Environment at the Beginning of the 21st Century: Global Value Chains and COVID-19," European Research Studies Journal, European Research Studies Journal, vol. 0(Special 3), pages 547-560.
  37. Kaushik, Kapil & Mishra, Abhishek & Cyr, Dianne, 2023. "‘Riding out the pandemic’: The role of brand message appeals on social media in shaping consumer responses," Journal of Business Research, Elsevier, vol. 155(PA).
  38. Katsumata, Sotaro & Nishimoto, Akihiro & Kannan, P.K., 2023. "Brand competitiveness and resilience to exogenous shock: Usage of smartphone apps during the COVID-19 pandemic," Journal of Retailing and Consumer Services, Elsevier, vol. 75(C).
  39. van Esch, Patrick & Cui, Yuanyuan (Gina) & Jain, Shailendra Pratap, 2021. "The effect of political ideology and message frame on donation intent during the COVID-19 pandemic," Journal of Business Research, Elsevier, vol. 125(C), pages 201-213.
  40. Anca Monica Brata & Aurelia Ioana Chereji & Vlad Dumitru Brata & Anamaria Aurelia Morna & Olivia Paula Tirpe & Anca Popa & Felix H. Arion & Loredana Ioana Banszki & Ioan Chereji & Dorin Popa & Iulia C, 2022. "Consumers’ Perception towards Organic Products before and after the COVID-19 Pandemic: A Case Study in Bihor County, Romania," IJERPH, MDPI, vol. 19(19), pages 1-14, October.
  41. Mostafa Ghodsi & Ali Ardestani & Arash Rasaizadi & Seyednaser Ghadamgahi & Hao Yang, 2021. "How COVID-19 Pandemic Affected Urban Trips? Structural Interpretive Model of Online Shopping and Passengers Trips during the Pandemic," Sustainability, MDPI, vol. 13(21), pages 1-15, October.
  42. Aybegüm Güngördü Belbağ, 2022. "Impacts of Covid‐19 pandemic on consumer behavior in Turkey: A qualitative study," Journal of Consumer Affairs, Wiley Blackwell, vol. 56(1), pages 339-358, March.
  43. Kim, Jungkeun & Giroux, Marilyn & Kim, Jae-Eun & Choi, Yung Kyun & Gonzalez-Jimenez, Hector & Lee, Jacob C. & Park, Jooyoung & Jang, Seongsoo & (Sam) Kim, Seongseop, 2021. "The moderating role of childhood socioeconomic status on the impact of nudging on the perceived threat of coronavirus and stockpiling intention," Journal of Retailing and Consumer Services, Elsevier, vol. 59(C).
  44. Ann Dadich & Katherine M. Boydell & Stephanie Habak & Chloe Watfern, 2021. "Positive Organisational Arts-Based Youth Scholarship: Redressing Discourse on Danger, Disquiet, and Distress during COVID-19," IJERPH, MDPI, vol. 18(11), pages 1-13, May.
  45. Agnieszka Huterska & Anna Iwona Piotrowska & Joanna Szalacha-Jarmużek, 2021. "Fear of the COVID-19 Pandemic and Social Distancing as Factors Determining the Change in Consumer Payment Behavior at Retail and Service Outlets," Energies, MDPI, vol. 14(14), pages 1-18, July.
  46. Scheitrum, Daniel & Schaefer, K. Aleks & Saitone, Tina, 2022. "Retailer Response to Price Gouging Litigation and Consumer Food Prices," 96th Annual Conference, April 4-6, 2022, K U Leuven, Belgium 321169, Agricultural Economics Society - AES.
  47. Efpraxia D. Zamani & Conn Smyth & Samrat Gupta & Denis Dennehy, 2023. "Artificial intelligence and big data analytics for supply chain resilience: a systematic literature review," Annals of Operations Research, Springer, vol. 327(2), pages 605-632, August.
  48. Wang, Xueqin & Wong, Yiik Diew & Liu, Feng & Yuen, Kum Fai, 2021. "A push–pull–mooring view on technology-dependent shopping under social distancing: When technology needs meet health concerns," Technological Forecasting and Social Change, Elsevier, vol. 173(C).
  49. Magdalena Olczyk & Marta Ewa Kuc-Czarnecka, 2021. "Determinants of COVID-19 Impact on the Private Sector: A Multi-Country Analysis Based on Survey Data," Energies, MDPI, vol. 14(14), pages 1-17, July.
  50. Tiberiu Foris & Alina Simona Tecău & Camelia-Cristina Dragomir & Diana Foris, 2022. "The Start-Up Manager in Times of Crisis: Challenges and Solutions for Increasing the Resilience of Companies and Sustainable Reconstruction," Sustainability, MDPI, vol. 14(15), pages 1-20, July.
  51. Ahmadi, Iman & Habel, Johannes & Jia, Miaolei & Wei, Sarah, 2022. "Consumer stockpiling under the impact of a global disaster: The evolution of affective and cognitive motives," Journal of Business Research, Elsevier, vol. 142(C), pages 56-71.
  52. Bahmani, Navid & Bhatnagar, Amit & Gauri, Dinesh, 2023. "Firms’ responses to a black swan macro-crisis: Should they be socially responsible or fiscally conservative?," Journal of Business Research, Elsevier, vol. 161(C).
  53. Piergiorgio Degli Esposti & Ariela Mortara & Geraldina Roberti, 2021. "Sharing and Sustainable Consumption in the Era of COVID-19," Sustainability, MDPI, vol. 13(4), pages 1-15, February.
  54. Eulalia Skawińska & Romuald I. Zalewski, 2021. "Activities of Food Retail Companies in Poland during the COVID-19 Pandemic in the Context of Food Security," Sustainability, MDPI, vol. 13(13), pages 1-23, June.
  55. Morimura, Fumikazu & Sakagawa, Yuji, 2023. "The intermediating role of big data analytics capability between responsive and proactive market orientations and firm performance in the retail industry," Journal of Retailing and Consumer Services, Elsevier, vol. 71(C).
  56. Guthrie, Cameron & Fosso-Wamba, Samuel & Arnaud, Jean Brice, 2021. "Online consumer resilience during a pandemic: An exploratory study of e-commerce behavior before, during and after a COVID-19 lockdown," Journal of Retailing and Consumer Services, Elsevier, vol. 61(C).
  57. Michela Piccarozzi & Cecilia Silvestri & Patrizio Morganti, 2021. "COVID-19 in Management Studies: A Systematic Literature Review," Sustainability, MDPI, vol. 13(7), pages 1-28, March.
  58. Karolina Werner-Lewandowsk & Piotr Lubinski & Jolanta Sloniec, 2021. "The Effect of Covid-19 on Consumer Behavior in Poland - Preliminary Research Results," European Research Studies Journal, European Research Studies Journal, vol. 0(Special 2), pages 405-416.
  59. Roee Sarel, 2022. "Crime and punishment in times of pandemics," European Journal of Law and Economics, Springer, vol. 54(2), pages 155-186, October.
  60. Giovanni Fiorilli & Elisa Grazioli & Andrea Buonsenso & Giulia Di Martino & Tsopani Despina & Giuseppe Calcagno & Alessandra di Cagno, 2021. "A national COVID-19 quarantine survey and its impact on the Italian sports community: Implications and recommendations," PLOS ONE, Public Library of Science, vol. 16(3), pages 1-14, March.
  61. Pollák František & Vavrek Roman & Váchal Jan & Markovič Peter & Konečný Michal, 2021. "Analysis of Digital Customer Communities in terms of their interactions during the first wave of the COVID-19 pandemic," Management & Marketing, Sciendo, vol. 16(2), pages 134-151, June.
  62. Park, Yesol & Youn, Nara, 2022. "Social distancing and prosocial behaviors: The replenishing effect of intense visual stimulation," Journal of Business Research, Elsevier, vol. 149(C), pages 983-996.
  63. TARTARIN Thierry & ȚICHINDELEAN Mihai & HAAKER Timber, 2020. "Effects Of Covid-19 On Business Models In Romania And The Netherlands, A Digitalization Perspective," Studies in Business and Economics, Lucian Blaga University of Sibiu, Faculty of Economic Sciences, vol. 15(3), pages 115-131, December.
  64. Wang, Xue & Chen, Wei-Fen & Hong, Ying-Yi & Chen, Zhansheng, 2022. "Perceiving high social mobility breeds materialism: The mediating role of socioeconomic status uncertainty," Journal of Business Research, Elsevier, vol. 139(C), pages 629-638.
  65. Gianluca Solazzo & Ylenia Maruccia & Valentina Ndou & Pasquale Del Vecchio, 2022. "How to exploit Big Social Data in the Covid-19 pandemic: the case of the Italian tourism industry," Service Business, Springer;Pan-Pacific Business Association, vol. 16(3), pages 417-443, September.
  66. Walid Gani, 2021. "The causal relationship between corruption and irresponsible behavior in the time of COVID‐19: Evidence from Tunisia," African Development Review, African Development Bank, vol. 33(S1), pages 165-176, April.
  67. Sawang, Sukanlaya & Lee, Chia-Chi & Chou, Cindy Yunhsin & Vighnesh, Nanjangud Vishwanath & Chandrashekar, Deepak, 2023. "Understanding post-pandemic market segmentation through perceived risk, behavioural intention, and emotional wellbeing of consumers," Journal of Retailing and Consumer Services, Elsevier, vol. 75(C).
  68. Cruz-Cárdenas, Jorge & Zabelina, Ekaterina & Guadalupe-Lanas, Jorge & Palacio-Fierro, Andrés & Ramos-Galarza, Carlos, 2021. "COVID-19, consumer behavior, technology, and society: A literature review and bibliometric analysis," Technological Forecasting and Social Change, Elsevier, vol. 173(C).
  69. Xiaojing Sheng & Seth C. Ketron & Yubing Wan, 2022. "Identifying consumer segments based on COVID‐19 pandemic perceptions and responses," Journal of Consumer Affairs, Wiley Blackwell, vol. 56(1), pages 34-67, March.
  70. Hyunjoo Im & Naeun Lauren Kim & Ha Kyung Lee, 2022. "Why did (some) consumers buy toilet papers? A cross‐cultural examination of panic buying as a maladaptive coping response to COVID‐19," Journal of Consumer Affairs, Wiley Blackwell, vol. 56(1), pages 391-413, March.
  71. Eger, Ludvík & Komárková, Lenka & Egerová, Dana & MiÄ Ã­k, Michal, 2021. "The effect of COVID-19 on consumer shopping behaviour: Generational cohort perspective," Journal of Retailing and Consumer Services, Elsevier, vol. 61(C).
  72. Katarina Valaskova & Pavol Durana & Peter Adamko, 2021. "Changes in Consumers’ Purchase Patterns as a Consequence of the COVID-19 Pandemic," Mathematics, MDPI, vol. 9(15), pages 1-17, July.
  73. František Pollák & Michal Konečný & Deniss Ščeulovs, 2021. "Innovations in the Management of E-Commerce: Analysis of Customer Interactions during the COVID-19 Pandemic," Sustainability, MDPI, vol. 13(14), pages 1-22, July.
  74. Tarek Ben Hassen & Hamid El Bilali & Mohammad S. Allahyari & Sinisa Berjan & Darjan Karabašević & Adriana Radosavac & Goran Dašić & Ružica Đervida, 2021. "Preparing for the Worst? Household Food Stockpiling during the Second Wave of COVID-19 in Serbia," Sustainability, MDPI, vol. 13(20), pages 1-19, October.
  75. Saleh Al-Omoush, Khaled & Orero-Blat, Maria & Ribeiro-Soriano, Domingo, 2021. "The role of sense of community in harnessing the wisdom of crowds and creating collaborative knowledge during the COVID-19 pandemic," Journal of Business Research, Elsevier, vol. 132(C), pages 765-774.
  76. Nicola Döring & Katrien De Moor & Markus Fiedler & Katrin Schoenenberg & Alexander Raake, 2022. "Videoconference Fatigue: A Conceptual Analysis," IJERPH, MDPI, vol. 19(4), pages 1-20, February.
  77. Lidia Alexa & Andreea Apetrei & Juan Sapena, 2021. "The COVID-19 Lockdown Effect on the Intention to Purchase Sustainable Brands," Sustainability, MDPI, vol. 13(6), pages 1-16, March.
  78. Szász, Levente & Bálint, Csaba & Csíki, Ottó & Nagy, Bálint Zsolt & Rácz, Béla-Gergely & Csala, Dénes & Harris, Lloyd C., 2022. "The impact of COVID-19 on the evolution of online retail: The pandemic as a window of opportunity," Journal of Retailing and Consumer Services, Elsevier, vol. 69(C).
  79. Vikram Kapoor & Russell Belk, 2022. "‘Pressure creates diamonds’/‘fire refines gold’: Conceptualizing coping capital," AMS Review, Springer;Academy of Marketing Science, vol. 12(3), pages 196-215, December.
  80. Loginova, Oksana, 2022. "Branded websites and marketplace selling: Competing during COVID-19," Journal of Economic Behavior & Organization, Elsevier, vol. 203(C), pages 577-592.
  81. C. Michael Hall & Peter Fieger & Girish Prayag & David Dyason, 2021. "Panic Buying and Consumption Displacement during COVID-19: Evidence from New Zealand," Economies, MDPI, vol. 9(2), pages 1-13, April.
  82. Valeria Borsellino & Sina Ahmadi Kaliji & Emanuele Schimmenti, 2020. "COVID-19 Drives Consumer Behaviour and Agro-Food Markets towards Healthier and More Sustainable Patterns," Sustainability, MDPI, vol. 12(20), pages 1-26, October.
  83. Arindam Das & Himadri Roy Chaudhuri, 2022. "Pandemics and consumer well‐being from the Global South," Journal of Consumer Affairs, Wiley Blackwell, vol. 56(1), pages 15-27, March.
  84. Magdalena Adamus & Matúš Grežo, 2021. "Individual Differences in Behavioural Responses to the Financial Threat Posed by the COVID-19 Pandemic," MUNI ECON Working Papers 2021-09, Masaryk University, revised Feb 2023.
  85. Pantano, Eleonora & Priporas, Constantinos-Vasilios & Devereux, Luke & Pizzi, Gabriele, 2021. "Tweets to escape: Intercultural differences in consumer expectations and risk behavior during the COVID-19 lockdown in three European countries," Journal of Business Research, Elsevier, vol. 130(C), pages 59-69.
  86. Julia Koch & Britta Frommeyer & Gerhard Schewe, 2020. "Online Shopping Motives during the COVID-19 Pandemic—Lessons from the Crisis," Sustainability, MDPI, vol. 12(24), pages 1-20, December.
  87. Xu, Yingzi & Ling, I-Ling, 2023. "Effects of face masks and photo tags on nonverbal communication in service encounters," Journal of Retailing and Consumer Services, Elsevier, vol. 73(C).
  88. Baek, Eunsoo & Oh, Ga-Eun (Grace), 2021. "Diverse values of fashion rental service and contamination concern of consumers," Journal of Business Research, Elsevier, vol. 123(C), pages 165-175.
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