IDEAS home Printed from https://ideas.repec.org/p/zbw/glodps/338.html
   My bibliography  Save this paper

Personality Traits and Performance in Online Labour Markets

Author

Listed:
  • Mourelatos, Evangelos
  • Giannakopoulos, Nicholas
  • Tzagarakis, Manolis

Abstract

In this paper we investigate the impact of non-cognitive skills on the quality of task-specific outcomes by conducting a quasi-experiment on a well-known online crowdsourcing platform. We show that a worker’s performance varies with personality traits, gender, human capital, crowdsourcing experience and work effort. Regarding the effects of non-cognitive skills, we find that workers’ performance in online microtasks is positively related to extraversion and agreeableness. The positive impact of extroverts is also revealed when performance is adjusted for task completion time. These findings provide implications regarding the integration of selection mechanisms in online labour matching platforms aiming in uncovering microworkers soft skills to improve performance and consequently the allocation of resources in online microtasks.

Suggested Citation

  • Mourelatos, Evangelos & Giannakopoulos, Nicholas & Tzagarakis, Manolis, 2019. "Personality Traits and Performance in Online Labour Markets," GLO Discussion Paper Series 338, Global Labor Organization (GLO).
  • Handle: RePEc:zbw:glodps:338
    as

    Download full text from publisher

    File URL: https://www.econstor.eu/bitstream/10419/194589/1/GLO-DP-0338.pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. S. Baert & L. Decuypere, 2014. "Better sexy than flexy? A lab experiment assessing the impact of perceived attractiveness and personality traits on hiring decisions," Applied Economics Letters, Taylor & Francis Journals, vol. 21(9), pages 597-601, June.
    2. Cobb-Clark, Deborah A. & Schurer, Stefanie, 2012. "The stability of big-five personality traits," Economics Letters, Elsevier, vol. 115(1), pages 11-15.
    3. Antonio A. Arechar & Simon Gächter & Lucas Molleman, 2018. "Conducting interactive experiments online," Experimental Economics, Springer;Economic Science Association, vol. 21(1), pages 99-131, March.
    4. Sonja C Kassenboehmer & Felix Leung & Stefanie Schurer, 2018. "University education and non-cognitive skill development," Oxford Economic Papers, Oxford University Press, vol. 70(2), pages 538-562.
    5. John Horton & David Rand & Richard Zeckhauser, 2011. "The online laboratory: conducting experiments in a real labor market," Experimental Economics, Springer;Economic Science Association, vol. 14(3), pages 399-425, September.
    6. Thomas Dohmen & Armin Falk, 2011. "Performance Pay and Multidimensional Sorting: Productivity, Preferences, and Gender," American Economic Review, American Economic Association, vol. 101(2), pages 556-590, April.
    7. Chandler, Dana & Kapelner, Adam, 2013. "Breaking monotony with meaning: Motivation in crowdsourcing markets," Journal of Economic Behavior & Organization, Elsevier, vol. 90(C), pages 123-133.
    8. Müller, Julia & Schwieren, Christiane, 2012. "Can personality explain what is underlying women’s unwillingness to compete?," Journal of Economic Psychology, Elsevier, vol. 33(3), pages 448-460.
    9. David H. Autor & Michael J. Handel, 2013. "Putting Tasks to the Test: Human Capital, Job Tasks, and Wages," Journal of Labor Economics, University of Chicago Press, vol. 31(S1), pages 59-96.
    10. Nyhus, Ellen K. & Pons, Empar, 2005. "The effects of personality on earnings," Journal of Economic Psychology, Elsevier, vol. 26(3), pages 363-384, June.
    11. Arindrajit Dube & Jeff Jacobs & Suresh Naidu & Siddharth Suri, 2018. "Monopsony in Online Labor Markets," NBER Working Papers 24416, National Bureau of Economic Research, Inc.
    12. Maria Cubel & Ana Nuevo‐Chiquero & Santiago Sanchez‐Pages & Marian Vidal‐Fernandez, 2016. "Do Personality Traits Affect Productivity? Evidence from the Laboratory," Economic Journal, Royal Economic Society, vol. 0(592), pages 654-681, May.
    13. James J. Heckman & Jora Stixrud & Sergio Urzua, 2006. "The Effects of Cognitive and Noncognitive Abilities on Labor Market Outcomes and Social Behavior," Journal of Labor Economics, University of Chicago Press, vol. 24(3), pages 411-482, July.
    14. Amanda Pallais & Emily Glassberg Sands, 2016. "Why the Referential Treatment? Evidence from Field Experiments on Referrals," Journal of Political Economy, University of Chicago Press, vol. 124(6), pages 1793-1828.
    15. Brañas-Garza, Pablo & Capraro, Valerio & Rascón-Ramírez, Ericka, 2018. "Gender differences in altruism on Mechanical Turk: Expectations and actual behaviour," Economics Letters, Elsevier, vol. 170(C), pages 19-23.
    16. Fletcher, Jason M., 2013. "The effects of personality traits on adult labor market outcomes: Evidence from siblings," Journal of Economic Behavior & Organization, Elsevier, vol. 89(C), pages 122-135.
    17. Burks, Stephen V. & Lewis, Connor & Kivi, Paul A. & Wiener, Amanda & Anderson, Jon E. & Götte, Lorenz & DeYoung, Colin G. & Rustichini, Aldo, 2015. "Cognitive skills, personality, and economic preferences in collegiate success," Journal of Economic Behavior & Organization, Elsevier, vol. 115(C), pages 30-44.
    18. Rustichini, Aldo & DeYoung, Colin G. & Anderson, Jon E. & Burks, Stephen V., 2016. "Toward the integration of personality theory and decision theory in explaining economic behavior: An experimental investigation," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 64(C), pages 122-137.
    19. Daniel L. Chen & John J. Horton, 2016. "Research Note—Are Online Labor Markets Spot Markets for Tasks? A Field Experiment on the Behavioral Response to Wage Cuts," Information Systems Research, INFORMS, vol. 27(2), pages 403-423, June.
    20. Heineck, Guido & Anger, Silke, 2010. "The returns to cognitive abilities and personality traits in Germany," Labour Economics, Elsevier, vol. 17(3), pages 535-546, June.
    21. Ian Larkin & Stephen Leider, 2012. "Incentive Schemes, Sorting, and Behavioral Biases of Employees: Experimental Evidence," American Economic Journal: Microeconomics, American Economic Association, vol. 4(2), pages 184-214, May.
    22. Gensowski, Miriam, 2018. "Personality, IQ, and lifetime earnings," Labour Economics, Elsevier, vol. 51(C), pages 170-183.
    23. Müller, Julia & Schwieren, Christiane, 2017. "Using Personality Questionnaires in Experiments -- Limits and Potentials," MPRA Paper 78132, University Library of Munich, Germany.
    24. David H. Autor, 2001. "Wiring the Labor Market," Journal of Economic Perspectives, American Economic Association, vol. 15(1), pages 25-40, Winter.
    25. Gerrit Mueller & Erik Plug, 2006. "Estimating the Effect of Personality on Male and Female Earnings," ILR Review, Cornell University, ILR School, vol. 60(1), pages 3-22, October.
    26. Amanda Pallais, 2014. "Inefficient Hiring in Entry-Level Labor Markets," American Economic Review, American Economic Association, vol. 104(11), pages 3565-3599, November.
    27. Yona Rubinstein & James J. Heckman, 2001. "The Importance of Noncognitive Skills: Lessons from the GED Testing Program," American Economic Review, American Economic Association, vol. 91(2), pages 145-149, May.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Mourelatos, Evaggelos & Giannakopoulos, Nicholas & Tzagarakis, Manolis, 2020. "Productivity outcomes in online labor markets and within-task complexity and difficultly," GLO Discussion Paper Series 739, Global Labor Organization (GLO).

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Gensowski, Miriam & Gørtz, Mette & Schurer, Stefanie, 2021. "Inequality in personality over the life cycle," Journal of Economic Behavior & Organization, Elsevier, vol. 184(C), pages 46-77.
    2. Cubel, Maria & Nuevo-Chiquero, Ana & Sanchez-Pages, Santiago & Vidal-Fernández, Marian, 2014. "Do Personality Traits Affect Productivity? Evidence from the Lab," IZA Discussion Papers 8308, Institute of Labor Economics (IZA).
    3. Maria Cubel & Ana Nuevo‐Chiquero & Santiago Sanchez‐Pages & Marian Vidal‐Fernandez, 2016. "Do Personality Traits Affect Productivity? Evidence from the Laboratory," Economic Journal, Royal Economic Society, vol. 0(592), pages 654-681, May.
    4. Flinn, Christopher J. & Todd, Petra E & Zhang, Weilong, 2018. "Personality traits, intra-household allocation and the gender wage gap," European Economic Review, Elsevier, vol. 109(C), pages 191-220.
    5. Esteban García-Miralles & Miriam Gensowski, 2020. "Are Children's Socio-Emotional Skills Shaped by Parental Health Shocks?," CEBI working paper series 20-21, University of Copenhagen. Department of Economics. The Center for Economic Behavior and Inequality (CEBI).
    6. Lee, Sun Youn & Ohtake, Fumio, 2018. "Is being agreeable a key to success or failure in the labor market?," Journal of the Japanese and International Economies, Elsevier, vol. 49(C), pages 8-27.
    7. Tushar Bharati & Thea Harpley Green, 2021. "Age at school transition and children’s cognitive and non-cognitive outcomes," Economics Discussion / Working Papers 21-06, The University of Western Australia, Department of Economics.
    8. Xue, Sen & Kidd, Michael P. & Le, Anh T. & Kirk, Kathy & Martin, Nicholas G., 2019. "The Role of Locus of Control in Education, Occupation, Income and Healthy Habits: Evidence from Australian Twins," GLO Discussion Paper Series 371, Global Labor Organization (GLO).
    9. Xue, Sen & Kidd, Michael P. & Le, Anh.T. & Kirk, Kathy & Martin, Nicholas G., 2020. "The role of locus of control in adulthood outcomes: Evidence from Australian twins," Journal of Economic Behavior & Organization, Elsevier, vol. 179(C), pages 566-588.
    10. Engelhardt, Carina, 2017. "Unemployment and personality: Are conscientiousness and agreeableness related to employability?," Hannover Economic Papers (HEP) dp-621, Leibniz Universität Hannover, Wirtschaftswissenschaftliche Fakultät.
    11. Gensowski, Miriam, 2018. "Personality, IQ, and lifetime earnings," Labour Economics, Elsevier, vol. 51(C), pages 170-183.
    12. Maczulskij, Terhi & Viinikainen, Jutta, 2018. "Is personality related to permanent earnings? Evidence using a twin design," Journal of Economic Psychology, Elsevier, vol. 64(C), pages 116-129.
    13. Linda Kamas & Anne Preston, 2020. "Does Empathy Pay? Evidence on Empathy and Salaries of Recent College Graduates," Journal of Labor Research, Springer, vol. 41(1), pages 169-188, June.
    14. Matthias Collischon, 2020. "The Returns to Personality Traits Across the Wage Distribution," LABOUR, CEIS, vol. 34(1), pages 48-79, March.
    15. Nas Ozen,Selin Efsan & Hut,Stefan & Levin,Victoria & Munoz Boudet,Ana Maria, 2020. "A Field Experiment on the Role of Socioemotional Skills and Gender for Hiring in Turkey," Policy Research Working Paper Series 9154, The World Bank.
    16. Susan L. Averett & Cynthia Bansak & Julie K. Smith, 2021. "Behind Every High Earning Man is a Conscientious Woman: The Impact of Spousal Personality on Earnings and Marriage," Journal of Family and Economic Issues, Springer, vol. 42(1), pages 29-46, March.
    17. Ibrahim Mohammed & Priscilla Twumasi Baffour & Wassiuw Abdul Rahaman, 2021. "Gender Differences in Earnings Rewards to Personality Traits in Wage-employment and Self-employment Labour Markets," Management and Labour Studies, XLRI Jamshedpur, School of Business Management & Human Resources, vol. 46(2), pages 204-228, May.
    18. Maksimova, Mariia, 2019. "The return to non-cognitive skills on the Russian labor market," Applied Econometrics, Russian Presidential Academy of National Economy and Public Administration (RANEPA), vol. 53, pages 55-72.
    19. Humphries, John Eric & Kosse, Fabian, 2017. "On the interpretation of non-cognitive skills – What is being measured and why it matters," Journal of Economic Behavior & Organization, Elsevier, vol. 136(C), pages 174-185.
    20. Della Giusta, Marina & Jewell, Sarah, 2018. "Working for nothing: personality, time allocation and earnings in the UK," MPRA Paper 91481, University Library of Munich, Germany.

    More about this item

    Keywords

    Crowdsourcing; online labour; quality of work; cognitive abilities; personality traits; workers;
    All these keywords.

    JEL classification:

    • O33 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Technological Change: Choices and Consequences; Diffusion Processes
    • J40 - Labor and Demographic Economics - - Particular Labor Markets - - - General
    • J24 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Human Capital; Skills; Occupational Choice; Labor Productivity

    NEP fields

    This paper has been announced in the following NEP Reports:

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:zbw:glodps:338. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: . General contact details of provider: https://edirc.repec.org/data/glabode.html .

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: ZBW - Leibniz Information Centre for Economics (email available below). General contact details of provider: https://edirc.repec.org/data/glabode.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service hosted by the Research Division of the Federal Reserve Bank of St. Louis . RePEc uses bibliographic data supplied by the respective publishers.