IDEAS home Printed from https://ideas.repec.org/p/iza/izadps/dp13170.html
   My bibliography  Save this paper

Improving Job Search Skills: A Field Experiment on Online Employment Assistance

Author

Listed:
  • Briscese, Guglielmo

    (University of Chicago)

  • Zanella, Giulio

    (University of Bologna)

  • Quinn, Veronica

    (Macquarie University, Sydney)

Abstract

Finding a job requires effective search skills to engage successfully with employers with vacancies. In a field experiment, we test a website that supplements such search skills by providing editable resume and cover letter templates as well as tips on how to look and apply for jobs. Exposure to the website was randomized among about 2,700 job seekers in Australia. The intervention increased job-finding rates, particularly among job seekers aged 35-50 (up to 8 percentage points), with larger effects for women within this age group (up to 10 percentage points). The quality of job matches improved too.

Suggested Citation

  • Briscese, Guglielmo & Zanella, Giulio & Quinn, Veronica, 2020. "Improving Job Search Skills: A Field Experiment on Online Employment Assistance," IZA Discussion Papers 13170, Institute of Labor Economics (IZA).
  • Handle: RePEc:iza:izadps:dp13170
    as

    Download full text from publisher

    File URL: https://docs.iza.org/dp13170.pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Gerard J. van den Berg & Bas van der Klaauw, 2006. "Counseling And Monitoring Of Unemployed Workers: Theory And Evidence From A Controlled Social Experiment," International Economic Review, Department of Economics, University of Pennsylvania and Osaka University Institute of Social and Economic Research Association, vol. 47(3), pages 895-936, August.
    2. Andrea Ichino & Fabrizia Mealli & Tommaso Nannicini, 2008. "From temporary help jobs to permanent employment: what can we learn from matching estimators and their sensitivity?," Journal of Applied Econometrics, John Wiley & Sons, Ltd., vol. 23(3), pages 305-327.
    3. Daniel Aaronson & Eric French, 2004. "The Effect of Part-Time Work on Wages: Evidence from the Social Security Rules," Journal of Labor Economics, University of Chicago Press, vol. 22(2), pages 329-352, April.
    4. repec:hal:pseose:halshs-00840901 is not listed on IDEAS
    5. Bruno Crépon & Muriel Dejemeppe & Marc Gurgand, 2005. "Counseling the unemployed: does it lower unemployment duration and recurrence?," Working Papers halshs-00590769, HAL.
    6. Michèle Belot & Philipp Kircher & Paul Muller, 2019. "Providing Advice to Jobseekers at Low Cost: An Experimental Study on Online Advice," The Review of Economic Studies, Review of Economic Studies Ltd, vol. 86(4), pages 1411-1447.
    7. Bruno Crépon & Esther Duflo & Marc Gurgand & Roland Rathelot & Philippe Zamora, 2013. "Do Labor Market Policies have Displacement Effects? Evidence from a Clustered Randomized Experiment," The Quarterly Journal of Economics, President and Fellows of Harvard College, vol. 128(2), pages 531-580.
    8. Alberto Abadie & Susan Athey & Guido W Imbens & Jeffrey M Wooldridge, 2023. "When Should You Adjust Standard Errors for Clustering?," The Quarterly Journal of Economics, President and Fellows of Harvard College, vol. 138(1), pages 1-35.
    9. Philip Oreopoulos & Daniel Lang & Joshua Angrist, 2009. "Incentives and Services for College Achievement: Evidence from a Randomized Trial," American Economic Journal: Applied Economics, American Economic Association, vol. 1(1), pages 136-163, January.
    10. Kirabo Jackson & Alexey Makarin, 2018. "Can Online Off-the-Shelf Lessons Improve Student Outcomes? Evidence from a Field Experiment," American Economic Journal: Economic Policy, American Economic Association, vol. 10(3), pages 226-254, August.
    11. A. Colin Cameron & Jonah B. Gelbach & Douglas L. Miller, 2008. "Bootstrap-Based Improvements for Inference with Clustered Errors," The Review of Economics and Statistics, MIT Press, vol. 90(3), pages 414-427, August.
    12. David Card & Jochen Kluve & Andrea Weber, 2018. "What Works? A Meta Analysis of Recent Active Labor Market Program Evaluations," Journal of the European Economic Association, European Economic Association, vol. 16(3), pages 894-931.
    13. Bruno Crépon & Gerard J. van den Berg, 2016. "Active Labor Market Policies," Annual Review of Economics, Annual Reviews, vol. 8(1), pages 521-546, October.
    14. A. Colin Cameron & Douglas L. Miller, 2015. "A Practitioner’s Guide to Cluster-Robust Inference," Journal of Human Resources, University of Wisconsin Press, vol. 50(2), pages 317-372.
    15. Gürtzgen, Nicole & (né Nolte), André Diegmann & Pohlan, Laura & van den Berg, Gerard J., 2021. "Do digital information technologies help unemployed job seekers find a job? Evidence from the broadband internet expansion in Germany," European Economic Review, Elsevier, vol. 132(C).
    16. Ashenfelter, Orley & Ashmore, David & Deschenes, Olivier, 2005. "Do unemployment insurance recipients actively seek work? Evidence from randomized trials in four U.S. States," Journal of Econometrics, Elsevier, vol. 125(1-2), pages 53-75.
    17. Altmann, Steffen & Falk, Armin & Jäger, Simon & Zimmermann, Florian, 2018. "Learning about job search: A field experiment with job seekers in Germany," Journal of Public Economics, Elsevier, vol. 164(C), pages 33-49.
    18. Peter Kuhn & Hani Mansour, 2014. "Is Internet Job Search Still Ineffective?," Economic Journal, Royal Economic Society, vol. 124(581), pages 1213-1233, December.
    19. Ioana E. Marinescu, 2017. "Job search monitoring and assistance for the unemployed," IZA World of Labor, Institute of Labor Economics (IZA), pages 380-380, August.
    20. Betsey Stevenson, 2009. "The Internet and Job Search," NBER Chapters, in: Studies of Labor Market Intermediation, pages 67-86, National Bureau of Economic Research, Inc.
    21. Jeffrey B. Liebman & Erzo F. P. Luttmer, 2015. "Would People Behave Differently If They Better Understood Social Security? Evidence from a Field Experiment," American Economic Journal: Economic Policy, American Economic Association, vol. 7(1), pages 275-299, February.
    22. Eckel, Catherine C. & Grossman, Philip J., 2008. "Men, Women and Risk Aversion: Experimental Evidence," Handbook of Experimental Economics Results, in: Charles R. Plott & Vernon L. Smith (ed.), Handbook of Experimental Economics Results, edition 1, volume 1, chapter 113, pages 1061-1073, Elsevier.
    23. Christine L. Exley & Judd B. Kessler, 2019. "The Gender Gap in Self-Promotion," NBER Working Papers 26345, National Bureau of Economic Research, Inc.
    24. Christine L. Exley & Judd B. Kessler, 2019. "The Gender Gap in Self-Promotion," Working Papers 2019-058, Human Capital and Economic Opportunity Working Group.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Guglielmo Briscese & Giulio Zanella & Veronica Quinn, 2022. "Providing Government Assistance Online: A Field Experiment with the Unemployed," Journal of Policy Analysis and Management, John Wiley & Sons, Ltd., vol. 41(2), pages 579-602, March.
    2. Altmann, Steffen & Falk, Armin & Jäger, Simon & Zimmermann, Florian, 2018. "Learning about job search: A field experiment with job seekers in Germany," Journal of Public Economics, Elsevier, vol. 164(C), pages 33-49.
    3. Michèle Belot & Philipp Kircher & Paul Muller, 2019. "Providing Advice to Jobseekers at Low Cost: An Experimental Study on Online Advice," The Review of Economic Studies, Review of Economic Studies Ltd, vol. 86(4), pages 1411-1447.
    4. van der Klaauw, Bas & Ziegler, Lennart, 2019. "A Field Experiment on Labor Market Speeddates for Unemployed Workers," IZA Discussion Papers 12140, Institute of Labor Economics (IZA).
    5. Malory Rennoir & Ilan Tojerow, 2019. "Évaluation de l’ensemble du dispositif de contrôle de la disponibilité des chômeurs, tel que mis en œuvre au sein du Forem," ULB Institutional Repository 2013/292150, ULB -- Universite Libre de Bruxelles.
    6. Choi, Eleanor Jawon, 2023. "Does the internet help the unemployed find jobs?," Information Economics and Policy, Elsevier, vol. 62(C).
    7. Belot, Michèle & Kircher, Philipp & Muller, Paul, 2022. "Do the Long-term Unemployed Benefit from Automated Occupational Advice during Online Job Search?," CEPR Discussion Papers 17513, C.E.P.R. Discussion Papers.
    8. Girum Abebe & A Stefano Caria & Marcel Fafchamps & Paolo Falco & Simon Franklin & Simon Quinn, 2021. "Anonymity or Distance? Job Search and Labour Market Exclusion in a Growing African City [Endogenous Stratification in Randomized Experiments]," The Review of Economic Studies, Review of Economic Studies Ltd, vol. 88(3), pages 1279-1310.
    9. Bruno Crépon & Gerard J. van den Berg, 2016. "Active Labor Market Policies," Annual Review of Economics, Annual Reviews, vol. 8(1), pages 521-546, October.
    10. Cairo, Sofie & Mahlstedt, Robert, 2023. "The disparate effects of information provision: A field experiment on the work incentives of social welfare," Journal of Public Economics, Elsevier, vol. 226(C).
    11. Schlosser, Analia & Shanan, Yannay, 2022. "Fostering Soft Skills in Active Labor Market Programs: Evidence from a Large-Scale RCT," IZA Discussion Papers 15104, Institute of Labor Economics (IZA).
    12. Eva m. Berger & Guenther Koenig & Henning Müller & Felix Schmidt & Daniel Schunk, 2017. "Self-Regulation Training and Job Search Effort: A Natural Field Experiment within an Active Labor Market Program," Working Papers 1712, Gutenberg School of Management and Economics, Johannes Gutenberg-Universität Mainz.
    13. Ana Dammert & Jose Galdo & Virgilio Galdo, 2015. "Integrating mobile phone technologies into labor-market intermediation: a multi-treatment experimental design," IZA Journal of Labor & Development, Springer;Forschungsinstitut zur Zukunft der Arbeit GmbH (IZA), vol. 4(1), pages 1-27, December.
    14. Michael C. Knaus & Michael Lechner & Anthony Strittmatter, 2022. "Heterogeneous Employment Effects of Job Search Programs: A Machine Learning Approach," Journal of Human Resources, University of Wisconsin Press, vol. 57(2), pages 597-636.
    15. Arni, Patrick, 2015. "Opening the Blackbox: How Does Labor Market Policy Affect the Job Seekers' Behavior? A Field Experiment," IZA Discussion Papers 9617, Institute of Labor Economics (IZA).
    16. Kiss, Andrea & Garlick, Robert & Orkin, Kate & Hensel, Lukas, 2023. "Jobseekers' Beliefs about Comparative Advantage and (Mis)Directed Search," IZA Discussion Papers 16522, Institute of Labor Economics (IZA).
    17. Bhuller, Manudeep & Kostøl, Andreas & Vigtel, Trond Christian, 2019. "How Broadband Internet Affects Labor Market Matching," Memorandum 10/2019, Oslo University, Department of Economics.
    18. Jonas Maibom & Michael Rosholm & Michael Svarer, 2017. "Experimental Evidence on the Effects of Early Meetings and Activation," Scandinavian Journal of Economics, Wiley Blackwell, vol. 119(3), pages 541-570, July.
    19. Martin Abel & Rulof Burger & Eliana Carranza & Patrizio Piraino, 2019. "Bridging the Intention-Behavior Gap? The Effect of Plan-Making Prompts on Job Search and Employment," American Economic Journal: Applied Economics, American Economic Association, vol. 11(2), pages 284-301, April.
    20. Gürtzgen, Nicole & (né Nolte), André Diegmann & Pohlan, Laura & van den Berg, Gerard J., 2021. "Do digital information technologies help unemployed job seekers find a job? Evidence from the broadband internet expansion in Germany," European Economic Review, Elsevier, vol. 132(C).

    More about this item

    Keywords

    online job search assistance; search skills; active labor market policy;
    All these keywords.

    JEL classification:

    • J08 - Labor and Demographic Economics - - General - - - Labor Economics Policies
    • J64 - Labor and Demographic Economics - - Mobility, Unemployment, Vacancies, and Immigrant Workers - - - Unemployment: Models, Duration, Incidence, and Job Search
    • J68 - Labor and Demographic Economics - - Mobility, Unemployment, Vacancies, and Immigrant Workers - - - Public Policy

    NEP fields

    This paper has been announced in the following NEP Reports:

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:iza:izadps:dp13170. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Holger Hinte (email available below). General contact details of provider: https://edirc.repec.org/data/izaaade.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.