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Providing Advice to Job Seekers at Low Cost: An Experimental Study on On-Line Advice

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  • Belot, Michèle
  • Kircher, Philipp
  • Muller, Paul

Abstract

Helping job seekers to identify suitable jobs is a key challenge for policy makers. We develop and evaluate experimentally a novel tool that provides tailored advice at low cost and thereby redesigns the process through which job seekers search for jobs. We invited 300 job seekers to our computer facilities for 12 consecutive weekly sessions. They searched for real jobs using our web interface. After 3 weeks, we introduced a manipulation of the interface for half of the sample: instead of relying on their own search criteria, we displayed relevant other occupations to them and the jobs that were available in these occupations. These suggestions were based on background information and readily available labor market data. We recorded search behavior on our site but also surveyed participants every week on their other search activities, applications and job interviews. We find that these suggestions broaden the set of jobs considered by the average participant. More importantly, we find that they are invited to significantly more job interviews. These effects are predominantly driven by job seekers who searched relatively narrowly initially and who have been unemployed for a few months.

Suggested Citation

  • Belot, Michèle & Kircher, Philipp & Muller, Paul, 2015. "Providing Advice to Job Seekers at Low Cost: An Experimental Study on On-Line Advice," CEPR Discussion Papers 10967, C.E.P.R. Discussion Papers.
  • Handle: RePEc:cpr:ceprdp:10967
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    Cited by:

    1. Manudeep Bhuller & Andreas R. Kostol & Trond C. Vigtel, 2019. "How Broadband Internet Affects Labor Market Matching," CESifo Working Paper Series 8022, CESifo Group Munich.
    2. Philipp Kircher & Paul Muller & Michele Belot, 2017. "How Wage Announcements Affect Job Search Behaviour - A Field Experimental Investigation," 2017 Meeting Papers 722, Society for Economic Dynamics.
    3. Martin Abel & Rulof Burger & Eliana Carranza & Patrizio Piraino, 2019. "Bridging the Intention-Behavior Gap? The Effect of Plan-Making Prompts on Job Search and Employment," American Economic Journal: Applied Economics, American Economic Association, vol. 11(2), pages 284-301, April.
    4. Altmann, Steffen & Falk, Armin & Jäger, Simon & Zimmermann, Florian, 2018. "Learning about job search: A field experiment with job seekers in Germany," Journal of Public Economics, Elsevier, vol. 164(C), pages 33-49.
    5. N. N., 2017. "WIFO-Monatsberichte, Heft 6/2017," WIFO Monatsberichte (monthly reports), WIFO, vol. 90(6), June.
    6. Michèle Belot & Philipp Kircher & Paul Muller, 2018. "How Wage Announcements Affect Job Search - A Field Experiment," CESifo Working Paper Series 7302, CESifo Group Munich.
    7. Jingcheng Fu & Martin Sefton & Richard Upward, 2017. "Social comparisons in job search: experimental evidence," Discussion Papers 2017-10, The Centre for Decision Research and Experimental Economics, School of Economics, University of Nottingham.
    8. Eva M. Berger & Günther König & Henning Mueller & Felix Schmidt & Daniel Schunk, 2016. "Self-Regulation Training, Labor Market Reintegration of Unemployed Individuals, and Locus of Control - Evidence from a Natural Field Experiment," CESifo Working Paper Series 6246, CESifo Group Munich.
    9. Joost Bollens & Bart Cockx, 2017. "Effectiveness of a job vacancy referral scheme," IZA Journal of Labor Policy, Springer;Forschungsinstitut zur Zukunft der Arbeit GmbH (IZA), vol. 6(1), pages 1-24, December.
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    11. Michele Battisti & Yvonne Giesing & Nadzeya Laurentsyeva, 2018. "Can Job Search Assistance Improve the Labour Market Integration for Refugees? Evidence from a Field Experiment," CESifo Working Paper Series 7292, CESifo Group Munich.
    12. Ioana E. Marinescu, 2017. "Job search monitoring and assistance for the unemployed," IZA World of Labor, Institute of Labor Economics (IZA), pages 380-380, August.
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    15. Goos, Maarten & Rademakers, Emilie & Salomons, Anna & Willekens, Bert, 2019. "Markets for jobs and their task overlap," Labour Economics, Elsevier, vol. 61(C).
    16. Rainer Eppel & Helmut Mahringer & Petra Sauer, 2017. "Österreich 2025 – Arbeitslosigkeit und die Rolle der aktiven Arbeitsmarktpolitik," WIFO Monatsberichte (monthly reports), WIFO, vol. 90(6), pages 493-505, June.

    More about this item

    Keywords

    occupational broadness; online job search; search design;

    JEL classification:

    • C93 - Mathematical and Quantitative Methods - - Design of Experiments - - - Field Experiments
    • D83 - Microeconomics - - Information, Knowledge, and Uncertainty - - - Search; Learning; Information and Knowledge; Communication; Belief; Unawareness
    • J62 - Labor and Demographic Economics - - Mobility, Unemployment, Vacancies, and Immigrant Workers - - - Job, Occupational and Intergenerational Mobility; Promotion

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