Near and Generous? Gift Propensity and Chosen Emotional Distance
This experimental study asks whether generosity decreases emotional distance, a question pertinent to human service quality. Highly vulnerable service recipients may not enforce quality standards. Quality can then be viewed as an act of generosity, a gift from the provider to the recipient. For a human service provider that sympathizes with the recipient, delivering poor quality is psychologically costly. To reduce this cost she may increase emotional distance. Since human service quality presupposes social interaction and involvement, quality is reduced further. The mechanism – which can account for vicious and virtuous circles in the provision of quality – is explored in a binary dictator game where the recipients pay-off is uncertain. The dictator decides whether to know the recipients pay-off and how. Subjects are more eager to inquire about their recipients pay-off when they themselves have been generous, and to do so by contacting the recipient when the recipient correctly perceives that action to be kind.
|Date of creation:||10 Jul 2010|
|Date of revision:|
|Contact details of provider:|| Postal: Department of Economics, University of Oslo, P.O Box 1095 Blindern, N-0317 Oslo, Norway|
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Fax: 22 85 50 35
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- Pablo Brañas-Garza & Miguel Angel Durán & María Paz Espinosa, 2005.
"The role of personal involvement and responsibility in dictatorial allocations: a classroom investigation,"
05/21, Department of Economic Theory and Economic History of the University of Granada..
- Durán, Miguel A. & Brañas Garza, Pablo & Espinosa Alejos, María Paz, 2005. "The role of personal involvement and responsibility in dictatorial allocations: A classroom experiment," DFAEII Working Papers 2005-14, University of the Basque Country - Department of Foundations of Economic Analysis II.
- Hoffman, Elizabeth & McCabe, Kevin & Smith, Vernon L, 1996. "Social Distance and Other-Regarding Behavior in Dictator Games," American Economic Review, American Economic Association, vol. 86(3), pages 653-60, June.
- Broberg, Tomas & Ellingsen, Tore & Johannesson, Magnus, 2007. "Is generosity involuntary?," Economics Letters, Elsevier, vol. 94(1), pages 32-37, January.
- Hoffman Elizabeth & McCabe Kevin & Shachat Keith & Smith Vernon, 1994. "Preferences, Property Rights, and Anonymity in Bargaining Games," Games and Economic Behavior, Elsevier, vol. 7(3), pages 346-380, November.
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