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Organizational climate and company productivity: the role of employee affect and employee level


  • Patterson, Malcolm
  • Warr, Peter
  • West, Michael


Consistent with a growing number of models about affect and behaviour and with a recognition that perception alone provides no impetus for action, it was predicted that associations between company climate and productivity would be mediated by average level of job satisfaction. In a study of 42 manufacturing companies, subsequent productivity was significantly correlated in controlled analyses with eight aspects of organizational climate (e.g. skill development and concern for employee welfare) and also with average job satisfaction. The mediation hypothesis was supported in hierarchical multiple regressions for separate aspects of climate. In addition, an overall analysis showed that company productivity was more strongly correlated with those aspects of climate that had stronger satisfaction loadings. A second prediction, that managers¿ perceptions of climate would be more closely linked to company productivity than would those of non-managers, was not supported. However, managers¿ assessments of most aspects of their company¿s climate were significantly more positive than those of non-managers.

Suggested Citation

  • Patterson, Malcolm & Warr, Peter & West, Michael, 2004. "Organizational climate and company productivity: the role of employee affect and employee level," LSE Research Online Documents on Economics 19977, London School of Economics and Political Science, LSE Library.
  • Handle: RePEc:ehl:lserod:19977

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    References listed on IDEAS

    1. George G. Gordon & Nancy DiTomaso, 1992. "Predicting Corporate Performance From Organizational Culture," Journal of Management Studies, Wiley Blackwell, vol. 29(6), pages 783-798, November.
    2. Ajzen, Icek, 1991. "The theory of planned behavior," Organizational Behavior and Human Decision Processes, Elsevier, vol. 50(2), pages 179-211, December.
    3. Barry M. Staw & Robert I. Sutton & Lisa H. Pelled, 1994. "Employee Positive Emotion and Favorable Outcomes at the Workplace," Organization Science, INFORMS, vol. 5(1), pages 51-71, February.
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    More about this item


    Organizational structure; organizational climate; employee welfare; manager; productivity;
    All these keywords.

    JEL classification:

    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
    • J24 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Human Capital; Skills; Occupational Choice; Labor Productivity
    • M11 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Production Management
    • J5 - Labor and Demographic Economics - - Labor-Management Relations, Trade Unions, and Collective Bargaining


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