IDEAS home Printed from https://ideas.repec.org/f/ppe1028.html
   My authors  Follow this author

Jaqueline Pels

Personal Details

First Name:Jaqueline
Middle Name:
Last Name:Pels
Suffix:
RePEc Short-ID:ppe1028

Affiliation

Escuela de Negocios
Universidad Torcuato Di Tella

Buenos Aires, Argentina
http://www.utdt.edu//ver_contenido.php?id_contenido=100&id_item_menu=429
RePEc:edi:eeutdar (more details at EDIRC)

Research output

as
Jump to: Articles Chapters

Articles

  1. Taillard, Marie & Peters, Linda D. & Pels, Jaqueline & Mele, Cristina, 2016. "The role of shared intentions in the emergence of service ecosystems," Journal of Business Research, Elsevier, vol. 69(8), pages 2972-2980.
  2. Barile, Sergio & Pels, Jaqueline & Polese, Francesco & Saviano, Marialuisa, 2012. "An introduction to the viable systems approach and its contribution to marketing," jbm - Journal of Business Market Management, Free University Berlin, Marketing Department, vol. 5(2), pages 54-78.
  3. Jaqueline Pels & Tomás Kidd, 2012. "Characterizing Emerging Markets," Organizations and Markets in Emerging Economies, Faculty of Economics, Vilnius University, vol. 3(2).
  4. Jaqueline Pels & Francesco Polese & Roderick J. Brodie, 2012. "Value co-creation: using a viable systems approach to draw implications from organizational theories," MERCATI & COMPETITIVIT?, FrancoAngeli Editore, vol. 2012(1), pages 19-38.
  5. Cristina Mele & Jacqueline Pels & Francesco Polese, 2010. "A Brief Review of Systems Theories and Their Managerial Applications," Service Science, INFORMS, vol. 2(1-2), pages 126-135, June.
  6. Adams, Pamela & Pels, Jacqueline, 1993. "The market research industry in Italy," European Management Journal, Elsevier, vol. 11(1), pages 108-113, March.

Chapters

  1. Jaqueline Pels & Cristina Mele, 2022. "Is Service Management Experiencing a Change of Era?," Springer Books, in: Bo Edvardsson & Bård Tronvoll (ed.), The Palgrave Handbook of Service Management, pages 71-84, Springer.
  2. Mark Tadajewski & Jaqueline Pels & Michael Saren, 2006. "Negotiating Incommensurability In Marketing Theory," World Scientific Book Chapters, in: Luiz Moutinho & Graeme Hutcheson & Paulo Rita (ed.), Advances In Doctoral Research In Management, chapter 2, pages 21-46, World Scientific Publishing Co. Pte. Ltd..

Citations

Many of the citations below have been collected in an experimental project, CitEc, where a more detailed citation analysis can be found. These are citations from works listed in RePEc that could be analyzed mechanically. So far, only a minority of all works could be analyzed. See under "Corrections" how you can help improve the citation analysis.

Articles

  1. Taillard, Marie & Peters, Linda D. & Pels, Jaqueline & Mele, Cristina, 2016. "The role of shared intentions in the emergence of service ecosystems," Journal of Business Research, Elsevier, vol. 69(8), pages 2972-2980.

    Cited by:

    1. Thomas Martin Key & Terry Clark & OC Ferrell & David W. Stewart & Leyland Pitt, 2020. "Marketing’s theoretical and conceptual value proposition: opportunities to address marketing’s influence," AMS Review, Springer;Academy of Marketing Science, vol. 10(3), pages 151-167, December.
    2. Finsterwalder, Jörg, 2017. "Refugee influx: Repercussions and research agenda for service scholars," Journal of Retailing and Consumer Services, Elsevier, vol. 37(C), pages 177-181.
    3. Sudbury-Riley, Lynn & Hunter-Jones, Philippa, 2021. "Facilitating inter-professional integration in palliative care: A service ecosystem perspective," Social Science & Medicine, Elsevier, vol. 277(C).
    4. Razmdoost, Kamran & Alinaghian, Leila & Chandler, Jennifer D. & Mele, Cristina, 2023. "Service ecosystem boundary and boundary work," Journal of Business Research, Elsevier, vol. 156(C).
    5. Maria Vincenza Ciasullo & Orlando Troisi & Mara Grimaldi & Daniele Leone, 2020. "Multi-level governance for sustainable innovation in smart communities: an ecosystems approach," International Entrepreneurship and Management Journal, Springer, vol. 16(4), pages 1167-1195, December.
    6. Mele, Cristina & Tuominen, Tiina & Edvardsson, Bo & Reynoso, Javier, 2023. "Smart sensing technology and self-adjustment in service systems through value co-creation routine dynamics," Journal of Business Research, Elsevier, vol. 159(C).
    7. Simone, Cristina & Barile, Sergio & Grandinetti, Roberto, 2021. "The emergence of new market spaces: Brokerage and firm cognitive endowment," Journal of Business Research, Elsevier, vol. 134(C), pages 457-466.
    8. Itsuro Kaneyama & Kunio Shirahada, 2022. "Eudemonic Servicescapes: Value Co-Creation in Karate Dojos," Sustainability, MDPI, vol. 14(23), pages 1-19, November.
    9. Polese, Francesco & Payne, Adrian & Frow, Pennie & Sarno, Debora & Nenonen, Suvi, 2021. "Emergence and phase transitions in service ecosystems," Journal of Business Research, Elsevier, vol. 127(C), pages 25-34.
    10. Torres Pena, Maria Veronica & Breidbach, Christoph F., 2021. "On emergence in service platforms: An application to P2P lending," Journal of Business Research, Elsevier, vol. 135(C), pages 337-347.
    11. Iheanachor, Nkemdilim & Umukoro, Immanuel & Yela Aránega, Alba, 2023. "Ecosystem emergence in emerging markets: Evidence from the Nigerian digital financial services ecosystem," Technological Forecasting and Social Change, Elsevier, vol. 190(C).
    12. Lusch, Robert F. & Vargo, Stephen L. & Gustafsson, Anders, 2016. "Fostering a trans-disciplinary perspectives of service ecosystems," Journal of Business Research, Elsevier, vol. 69(8), pages 2957-2963.
    13. Hawa, Joelle & Baker, Jonathan & Plewa, Carolin, 2020. "Composing markets: A framework of intentionality in market-shaping," Journal of Business Research, Elsevier, vol. 121(C), pages 47-57.
    14. Cristina Mele & Jaqueline Pels & Maria Spano & Irene Bernardo, 2023. "Emergent understandings of the market," Italian Journal of Marketing, Springer, vol. 2023(1), pages 1-25, March.
    15. Francesco Polese & Luca Carrubbo & Francesco Caputo & Debora Sarno, 2018. "Managing Healthcare Service Ecosystems: Abstracting a Sustainability-Based View from Hospitalization at Home (HaH) Practices," Sustainability, MDPI, vol. 10(11), pages 1-15, October.
    16. Kee Ok Kim & Hyesun Hwang, 2021. "Consumer acceptance of product–service systems as alternative satisfiers of consumer needs for sustainable development," Sustainable Development, John Wiley & Sons, Ltd., vol. 29(5), pages 847-859, September.
    17. Mahavarpour, Nasrin & Marvi, Reza & Foroudi, Pantea, 2023. "A Brief History of Service Innovation: The evolution of past, present, and future of service innovation," Journal of Business Research, Elsevier, vol. 160(C).
    18. Razmdoost, Kamran & Alinaghian, Leila & Smyth, Hedley J., 2019. "Multiplex value cocreation in unique service exchanges," Journal of Business Research, Elsevier, vol. 96(C), pages 277-286.
    19. Nevin Cohen & Katherine Tomaino Fraser & Chloe Arnow & Michelle Mulcahy & Christophe Hille, 2020. "Online Grocery Shopping by NYC Public Housing Residents Using Supplemental Nutrition Assistance Program (SNAP) Benefits: A Service Ecosystems Perspective," Sustainability, MDPI, vol. 12(11), pages 1-13, June.
    20. Assiouras, Ioannis & Vallström, Niklas & Skourtis, George & Buhalis, Dimitrios, 2022. "Value propositions during service mega-disruptions: Exploring value co-creation and value co-destruction in service recovery," Annals of Tourism Research, Elsevier, vol. 97(C).
    21. Finsterwalder, Jörg & Kuppelwieser, Volker G., 2020. "Intentionality and transformative services: Wellbeing co-creation and spill-over effects," Journal of Retailing and Consumer Services, Elsevier, vol. 52(C).
    22. Stephen L. Vargo & Linda Peters & Hans Kjellberg & Kaisa Koskela-Huotari & Suvi Nenonen & Francesco Polese & Debora Sarno & Claudia Vaughan, 2023. "Emergence in marketing: an institutional and ecosystem framework," Journal of the Academy of Marketing Science, Springer, vol. 51(1), pages 2-22, January.
    23. Iheanachor, Nkemdilim & Umukoro, Immanuel, 2022. "Partnerships in digital financial services: An exploratory study of providers in an emerging market," Journal of Business Research, Elsevier, vol. 152(C), pages 425-435.
    24. Troisi, Orlando & Ciasullo, Maria Vincenza & Carrubbo, Luca & Sarno, Debora & Grimaldi, Mara, 2019. "Meta-management for sustainability in territorial ecosystems: The case of Libera’s social reuse of territory," Land Use Policy, Elsevier, vol. 84(C), pages 138-153.
    25. Ehret, Michael & Olaniyan, Rotimi, 2023. "Banking the unbanked. Constitutive rules and the institutionalization of mobile payment systems in Nigeria," Journal of Business Research, Elsevier, vol. 163(C).
    26. Han, Xiaoyun & Chen, Shuping & Chen, Bing, 2022. "From employee engagement to customer engagement: A multilevel dual-path model of engagement spillover effects in service ecosystems," Journal of Retailing and Consumer Services, Elsevier, vol. 64(C).
    27. Matthew Good & Mirjam Knockaert & Birthe Soppe, 2020. "A typology of technology transfer ecosystems: how structure affects interactions at the science–market divide," The Journal of Technology Transfer, Springer, vol. 45(5), pages 1405-1431, October.
    28. Thompson-Whiteside, Helen & Fletcher-Brown, Judith & Middleton, Karen & Turnbull, Sarah, 2023. "Emergence in emergency: How actors adapt to service ecosystem disruption," Journal of Business Research, Elsevier, vol. 162(C).
    29. Glavas, Ante & Fitzgerald, Erin, 2020. "The process of voluntary radical change for corporate social responsibility: The case of the dairy industry," Journal of Business Research, Elsevier, vol. 110(C), pages 184-201.
    30. Simmonds, Hamish & Gazley, Aaron & Kaartemo, Valtteri & Renton, Michelle & Hooper, Val, 2021. "Mechanisms of service ecosystem emergence: Exploring the case of public sector digital transformation," Journal of Business Research, Elsevier, vol. 137(C), pages 100-115.
    31. Vargo, Stephen L. & Akaka, Melissa Archpru & Wieland, Heiko, 2020. "Rethinking the process of diffusion in innovation: A service-ecosystems and institutional perspective," Journal of Business Research, Elsevier, vol. 116(C), pages 526-534.

  2. Barile, Sergio & Pels, Jaqueline & Polese, Francesco & Saviano, Marialuisa, 2012. "An introduction to the viable systems approach and its contribution to marketing," jbm - Journal of Business Market Management, Free University Berlin, Marketing Department, vol. 5(2), pages 54-78.

    Cited by:

    1. Francesco Polese & Sergio Barile & Francesco Caputo & Luca Carrubbo & Leonard Waletzky, 2018. "Determinants for Value Cocreation and Collaborative Paths in Complex Service Systems: A Focus on (Smart) Cities," Service Science, INFORMS, vol. 10(4), pages 397-407, December.
    2. Barile, Sergio & Saviano, Marialuisa & Polese, Francesco & Di Nauta, Primiano, 2012. "Reflections on service systems boundaries: A viable systems perspective," European Management Journal, Elsevier, vol. 30(5), pages 451-465.
    3. Soe-Tsyr Daphne Yuan & Ching-Fang Hsieh, 2018. "An impactful crowdsourcing intermediary design - a case of a service imagery crowdsourcing system," Information Systems Frontiers, Springer, vol. 20(4), pages 841-862, August.
    4. Vincenzo Formisano & Bernardino Quattrociocchi & Maria Fedele & Mario Calabrese, 2018. "From Viability to Sustainability: The Contribution of the Viable Systems Approach (VSA)," Sustainability, MDPI, vol. 10(3), pages 1-17, March.
    5. Francesco Caputo & Manlio Del Giudice & Federica Evangelista & Giuseppe Russo, 2016. "Corporate disclosure and intellectual capital: the light side of information asymmetry," International Journal of Managerial and Financial Accounting, Inderscience Enterprises Ltd, vol. 8(1), pages 75-96.
    6. Caputo, Francesco & Mazzoleni, Alberto & Pellicelli, Anna Claudia & Muller, Jens, 2020. "Over the mask of innovation management in the world of Big Data," Journal of Business Research, Elsevier, vol. 119(C), pages 330-338.
    7. Barile, Sergio & Carrubbo, Luca & Iandolo, Francesca & Caputo, Francesco, 2013. "From 'EGO' to 'ECO' in B2B relationships," jbm - Journal of Business Market Management, Free University Berlin, Marketing Department, vol. 6(4), pages 228-253.
    8. Matteo Gaeta & Francesca Loia & Debora Sarno & Luca Carrubbo, 2021. "Online Social Network Viability: Misinformation Management Based on Service and Systems Theories," International Journal of Business and Management, Canadian Center of Science and Education, vol. 14(1), pages 1-17, July.
    9. Marialuisa Saviano & Primiano Di Nauta & Marta Maria Montella & Fabiana Sciarelli, 2018. "The Cultural Value of Protected Areas as Models of Sustainable Development," Sustainability, MDPI, vol. 10(5), pages 1-19, May.
    10. Francesco Polese & Luca Carrubbo & Francesco Caputo & Debora Sarno, 2018. "Managing Healthcare Service Ecosystems: Abstracting a Sustainability-Based View from Hospitalization at Home (HaH) Practices," Sustainability, MDPI, vol. 10(11), pages 1-15, October.
    11. Besjon Zenelaj, 2023. "Service Dominant Logic Centered Brand Management," European Journal of Marketing and Economics Articles, Revistia Research and Publishing, vol. 6, January -.
    12. Francesca Iandolo & Irene Fulco & Luca Carrubbo & Stefano Armenia, 2016. "Destination mobility management in the light of service research: the "good practices" of south Tyrol," ESPERIENZE D'IMPRESA, FrancoAngeli Editore, vol. 2016(2), pages 39-63.
    13. Gummesson, Evert & Mele, Cristina & Polese, Francesco, 2013. "Editorial: The 2013 Naples Forum on Service," jbm - Journal of Business Market Management, Free University Berlin, Marketing Department, vol. 6(4), pages 1-1.
    14. Marialuisa Saviano & Fabiana Sciarelli & Azzurra Rinaldi & Georcelin G. Alowanou, 2019. "Healthcare and SDGs Governance in Light of the Sustainability Helix Model: Evidence from the African Continent," Sustainability, MDPI, vol. 11(4), pages 1-20, February.
    15. Nora Mouhib & Slimane Bah & Abdelaziz Berrado, 2020. "Viability Theory and PSI Theory Interrelation Inspired by Bunge Systemic Classification: the Viable System Ontology Theory," Systemic Practice and Action Research, Springer, vol. 33(6), pages 675-701, December.
    16. Francesca Iandolo & Pietro Vito & Francesca Loia & Irene Fulco & Mario Calabrese, 2021. "Drilling down the viable system theories in business, management and accounting: A bibliometric review," Systems Research and Behavioral Science, Wiley Blackwell, vol. 38(6), pages 738-755, November.
    17. Francesca Iandolo & Francesca Loia & Irene Fulco & Chiara Nespoli & Francesco Caputo, 2021. "Combining Big Data and Artificial Intelligence for Managing Collective Knowledge in Unpredictable Environment—Insights from the Chinese Case in Facing COVID-19," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 12(4), pages 1982-1996, December.
    18. Barile, Sergio & Saviano, Marialuisa & Polese, Francesco, 2014. "Information asymmetry and co-creation in health care services," Australasian marketing journal, Elsevier, vol. 22(3), pages 205-217.
    19. Francesco Polese & Carmen Gallucci & Luca Carrubbo & Rosalia Santulli, 2021. "Predictive Maintenance as a Driver for Corporate Sustainability: Evidence from a Public-Private Co-Financed R&D Project," Sustainability, MDPI, vol. 13(11), pages 1-21, May.
    20. Tatsunori Hara & Satoko Tsuru & Seiichi Yasui, 2022. "A Mathematical Model of Value Co-Creation Dynamics Using a Leverage Mechanism," Sustainability, MDPI, vol. 14(11), pages 1-15, May.
    21. Andronikidis, Andreas & Karolidis, Dimitrios & Zafeiriou, Georgia, 2021. "Reflections on grounding firm innovation and viability," European Management Journal, Elsevier, vol. 39(1), pages 2-8.
    22. Soe-Tsyr Daphne Yuan & Ching-Fang Hsieh, 0. "An impactful crowdsourcing intermediary design - a case of a service imagery crowdsourcing system," Information Systems Frontiers, Springer, vol. 0, pages 1-22.
    23. Vargo, Stephen L. & Koskela-Huotari, Kaisa & Baron, Steve & Edvardsson, Bo & Reynoso, Javier & Colurcio, Maria, 2017. "A systems perspective on markets – Toward a research agenda," Journal of Business Research, Elsevier, vol. 79(C), pages 260-268.
    24. Saviano, Marialuisa & Di Nauta, Primiano & Montella, Marta Maria & Sciarelli, Fabiana, 2018. "Managing protected areas as cultural landscapes: The case of the Alta Murgia National Park in Italy," Land Use Policy, Elsevier, vol. 76(C), pages 290-299.

  3. Jaqueline Pels & Tomás Kidd, 2012. "Characterizing Emerging Markets," Organizations and Markets in Emerging Economies, Faculty of Economics, Vilnius University, vol. 3(2).

    Cited by:

    1. William Scheela & Edmundo Isidro & Thawatchai Jittrapanun & Nguyen Trang, 2015. "Formal and informal venture capital investing in emerging economies in Southeast Asia," Asia Pacific Journal of Management, Springer, vol. 32(3), pages 597-617, September.
    2. Adegoke Oke & Anand Nair, 2023. "From chaos to creation: The mutual causality between supply chain disruption and innovation in low‐income markets," Journal of Supply Chain Management, Institute for Supply Management, vol. 59(3), pages 20-41, July.
    3. Elizabeth Kempen & Rejoice Tobias-Mamina & Mariette Strydom & Lorna Christie & Lorna Christie, 2023. "Female Consumers’ Involvement in Intentional Non-Sustainable and Unintentional Sustainable Apparel Decisions: An Emerging Market Perspective," Journal of Marketing and Consumer Behaviour in Emerging Markets, University of Warsaw, Faculty of Management, vol. 1(16), pages 1-21.
    4. Marialuisa Saviano & Clara Bassano & Paolo Piciocchi & Primiano Di Nauta & Mattia Lettieri, 2018. "Monitoring Viability and Sustainability in Healthcare Organizations," Sustainability, MDPI, vol. 10(10), pages 1-23, October.

  4. Jaqueline Pels & Francesco Polese & Roderick J. Brodie, 2012. "Value co-creation: using a viable systems approach to draw implications from organizational theories," MERCATI & COMPETITIVIT?, FrancoAngeli Editore, vol. 2012(1), pages 19-38.

    Cited by:

    1. Gummesson, Evert & Mele, Cristina & Polese, Francesco, 2013. "Editorial: The 2013 Naples Forum on Service," jbm - Journal of Business Market Management, Free University Berlin, Marketing Department, vol. 6(4), pages 1-1.
    2. Andrea Moretta Tartaglione & Roberto Bruni, 2016. "International networks as complex adaptive systems," MERCATI & COMPETITIVIT?, FrancoAngeli Editore, vol. 2016(3), pages 111-131.

Chapters

    Sorry, no citations of chapters recorded.

More information

Research fields, statistics, top rankings, if available.

Statistics

Access and download statistics for all items

Corrections

All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. For general information on how to correct material on RePEc, see these instructions.

To update listings or check citations waiting for approval, Jaqueline Pels should log into the RePEc Author Service.

To make corrections to the bibliographic information of a particular item, find the technical contact on the abstract page of that item. There, details are also given on how to add or correct references and citations.

To link different versions of the same work, where versions have a different title, use this form. Note that if the versions have a very similar title and are in the author's profile, the links will usually be created automatically.

Please note that most corrections can take a couple of weeks to filter through the various RePEc services.

IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.