IDEAS home Printed from https://ideas.repec.org/a/spr/jknowl/v16y2025i1d10.1007_s13132-024-02044-2.html
   My bibliography  Save this article

Decoding the Journey Towards Digital Work Processes. Reflections on the Impact of Agile Working on Knowledge Hiding and Knowledge Sharing

Author

Listed:
  • Italo Giuseppe Cirielli De Mola

    (Centro Alti Studi per la Difesa (CASD))

  • Luigi Napoli

    (Marche Polytechnic University)

  • Fernando Giancotti

    (Centro Alti Studi per la Difesa (CASD))

  • Francesco Caputo

    (University of Naples ‘Federico II’)

Abstract

Organizations, communities, and socio-economic entities are rapidly changing in response to the consequences of the COVID-19 pandemic. Increasing attention is reserved for the opportunities offered by digitalization to identify different approaches for performing “traditional activities” in a new way. In such a scenario, Agile Working is contributing to reframing socio-economic entities, and new challenges are emerging in terms of human resources management. With the aim of enriching the current debate about the impact of Agile Working on socio-economic processes and organizations, this paper adopts the interpretative lens provided by Knowledge Management and Systems Thinking for depicting a conceptual model able to support both researchers and practitioners in understanding how digital work processes can influence knowledge hiding and knowledge sharing inside organized entities.

Suggested Citation

  • Italo Giuseppe Cirielli De Mola & Luigi Napoli & Fernando Giancotti & Francesco Caputo, 2025. "Decoding the Journey Towards Digital Work Processes. Reflections on the Impact of Agile Working on Knowledge Hiding and Knowledge Sharing," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 16(1), pages 5371-5384, March.
    • Handle: RePEc:spr:jknowl:v:16:y:2025:i:1:d:10.1007_s13132-024-02044-2
    DOI: 10.1007/s13132-024-02044-2
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s13132-024-02044-2
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s13132-024-02044-2?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to

    for a different version of it.

    References listed on IDEAS

    as
    1. Margherita Zito & Emanuela Ingusci & Claudio G. Cortese & Maria Luisa Giancaspro & Amelia Manuti & Monica Molino & Fulvio Signore & Vincenzo Russo, 2021. "Does the End Justify the Means? The Role of Organizational Communication among Work-from-Home Employees during the COVID-19 Pandemic," IJERPH, MDPI, vol. 18(8), pages 1-20, April.
    2. Barile, Sergio & Pels, Jaqueline & Polese, Francesco & Saviano, Marialuisa, 2012. "An introduction to the viable systems approach and its contribution to marketing," jbm - Journal of Business Market Management, Free University Berlin, Marketing Department, vol. 5(2), pages 54-78.
    3. Francesca Iandolo & Francesca Loia & Irene Fulco & Chiara Nespoli & Francesco Caputo, 2021. "Combining Big Data and Artificial Intelligence for Managing Collective Knowledge in Unpredictable Environment—Insights from the Chinese Case in Facing COVID-19," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 12(4), pages 1982-1996, December.
    4. Moti Frank, 2000. "Engineering systems thinking and systems thinking," Systems Engineering, John Wiley & Sons, vol. 3(3), pages 163-168.
    5. Caputo, Francesco & Mazzoleni, Alberto & Pellicelli, Anna Claudia & Muller, Jens, 2020. "Over the mask of innovation management in the world of Big Data," Journal of Business Research, Elsevier, vol. 119(C), pages 330-338.
    6. Dwivedi, Yogesh K. & Hughes, D. Laurie & Coombs, Crispin & Constantiou, Ioanna & Duan, Yanqing & Edwards, John S. & Gupta, Babita & Lal, Banita & Misra, Santosh & Prashant, Prakhar & Raman, Ramakrishn, 2020. "Impact of COVID-19 pandemic on information management research and practice: Transforming education, work and life," International Journal of Information Management, Elsevier, vol. 55(C).
    7. John Boudreau & Wallace Hopp & John O. McClain & L. Joseph Thomas, 2003. "On the Interface Between Operations and Human Resources Management," Manufacturing & Service Operations Management, INFORMS, vol. 5(3), pages 179-202, September.
    8. Caputo, Francesco & Soto-Acosta, Pedro & Chiacchierini, Claudio & Mazzoleni, Alberto & Passaro, Pierluigi, 2021. "Smashing local boundaries for sustain companies’ innovativeness: The role of international R&D teams," Journal of Business Research, Elsevier, vol. 128(C), pages 641-649.
    9. Di Vaio, Assunta & Hasan, Sohail & Palladino, Rosa & Profita, Francesca & Mejri, Issam, 2021. "Understanding knowledge hiding in business organizations: A bibliometric analysis of research trends, 1988–2020," Journal of Business Research, Elsevier, vol. 134(C), pages 560-573.
    10. Arnd Huchzermeier & Christoph H. Loch, 2001. "Project Management Under Risk: Using the Real Options Approach to Evaluate Flexibility in R...D," Management Science, INFORMS, vol. 47(1), pages 85-101, January.
    11. Josef Daňa & Francesco Caputo & Jaroslav Ráček, 2020. "Complex Network Analysis for Knowledge Management and Organizational Intelligence," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 11(2), pages 405-424, June.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Armenia, Stefano & Franco, Eduardo & Iandolo, Francesca & Maielli, Giuliano & Vito, Pietro, 2024. "Zooming in and out the landscape: Artificial intelligence and system dynamics in business and management," Technological Forecasting and Social Change, Elsevier, vol. 200(C).
    2. Strobl, Andreas & Bauer, Florian & Degischer, Daniel, 2022. "Contextualizing deliberate learning from acquisitions: The role of organizational and target contexts," Journal of Business Research, Elsevier, vol. 139(C), pages 194-207.
    3. Yong Qin & Zeshui Xu & Xinxin Wang & Marinko Skare, 2024. "Artificial Intelligence and Economic Development: An Evolutionary Investigation and Systematic Review," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 15(1), pages 1736-1770, March.
    4. Caputo, Francesco & Cillo, Valentina & Fiano, Fabio & Pironti, Marco & Romano, Marco, 2023. "Building T-shaped professionals for mastering digital transformation," Journal of Business Research, Elsevier, vol. 154(C).
    5. Chen, Zeyu & Tang, Yuhong & Shen, Hebin & Liu, Jiali & Hu, Zheng, 2024. "Threshold effects of Government digital development and land resource disparity on Urban carbon efficiency in China," Resources Policy, Elsevier, vol. 94(C).
    6. Oubrich, Mourad & Hakmaoui, Abdelati & Benhayoun, Lamiae & Solberg Söilen, Klaus & Abdulkader, Bisan, 2021. "Impacts of leadership style, organizational design and HRM practices on knowledge hiding: The indirect roles of organizational justice and competitive work environment," Journal of Business Research, Elsevier, vol. 137(C), pages 488-499.
    7. Böhm, Robert & Letmathe, Peter & Schinner, Matthias, 2023. "The monetary value of competencies: A novel method and case study in smart manufacturing," Technological Forecasting and Social Change, Elsevier, vol. 189(C).
    8. Soe-Tsyr Daphne Yuan & Ching-Fang Hsieh, 2018. "An impactful crowdsourcing intermediary design - a case of a service imagery crowdsourcing system," Information Systems Frontiers, Springer, vol. 20(4), pages 841-862, August.
    9. Diwas Singh KC & Bradley R. Staats, 2012. "Accumulating a Portfolio of Experience: The Effect of Focal and Related Experience on Surgeon Performance," Manufacturing & Service Operations Management, INFORMS, vol. 14(4), pages 618-633, October.
    10. Wang, Guoqiang & Tan, Garry Wei-Han & Yuan, Yunpeng & Ooi, Keng-Boon & Dwivedi, Yogesh K., 2022. "Revisiting TAM2 in behavioral targeting advertising: A deep learning-based dual-stage SEM-ANN analysis," Technological Forecasting and Social Change, Elsevier, vol. 175(C).
    11. Jacobs, Mark A. & Yu, Wantao & Chavez, Roberto, 2016. "The effect of internal communication and employee satisfaction on supply chain integration," International Journal of Production Economics, Elsevier, vol. 171(P1), pages 60-70.
    12. Lilun Du & Qing Li, 2020. "A Data-Driven Approach to High-Volume Recruitment: Application to Student Admission," Manufacturing & Service Operations Management, INFORMS, vol. 22(5), pages 942-957, September.
    13. Vincenzo Formisano & Bernardino Quattrociocchi & Maria Fedele & Mario Calabrese, 2018. "From Viability to Sustainability: The Contribution of the Viable Systems Approach (VSA)," Sustainability, MDPI, vol. 10(3), pages 1-17, March.
    14. Taiga Saito & Shivam Gupta, 2022. "Big Data Applications with Theoretical Models and Social Media in Financial Management," CIRJE F-Series CIRJE-F-1205, CIRJE, Faculty of Economics, University of Tokyo.
    15. Wang, Richard & Ye, Zhongnan & Lu, Miaojia & Hsu, Shu-Chien, 2022. "Understanding post-pandemic work-from-home behaviours and community level energy reduction via agent-based modelling," Applied Energy, Elsevier, vol. 322(C).
    16. Aditya Vedantam & Ananth Iyer, 2021. "Capacity Investment under Bayesian Information Updates at Reporting Periods: Model and Application," Production and Operations Management, Production and Operations Management Society, vol. 30(8), pages 2707-2725, August.
    17. Taiga Saito & Shivam Gupta, 2022. "Big data applications with theoretical models and social media in financial management," CARF F-Series CARF-F-550, Center for Advanced Research in Finance, Faculty of Economics, The University of Tokyo.
    18. repec:tkp:ijsrsy:v:2:y:2012:i:2:p:73-91 is not listed on IDEAS
    19. Barile, Sergio & Carrubbo, Luca & Iandolo, Francesca & Caputo, Francesco, 2013. "From 'EGO' to 'ECO' in B2B relationships," jbm - Journal of Business Market Management, Free University Berlin, Marketing Department, vol. 6(4), pages 228-253.
    20. Michel Benaroch, 2018. "Real Options Models for Proactive Uncertainty-Reducing Mitigations and Applications in Cybersecurity Investment Decision Making," Information Systems Research, INFORMS, vol. 29(2), pages 315-340, June.
    21. Ziqing Xie & Dickson K. W. Chiu & Kevin K. W. Ho, 2024. "The Role of Social Media as Aids for Accounting Education and Knowledge Sharing: Learning Effectiveness and Knowledge Management Perspectives in Mainland China," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 15(1), pages 2628-2655, March.

    More about this item

    Keywords

    ;
    ;
    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:jknowl:v:16:y:2025:i:1:d:10.1007_s13132-024-02044-2. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.