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A Brief Review of Systems Theories and Their Managerial Applications

Author

Listed:
  • Cristina Mele

    ("Federico II" University of Napoli - Dept. of Business Economics, Via Cinthia, Complesso Monte S.Angelo, 80100 - Napoli, Italy)

  • Jacqueline Pels

    (University Torcuato di Tella - Dept. of Marketing, Miñones 2177 - Buenos Aires, Argentina)

  • Francesco Polese

    (University of Cassino - Dept. of Enterprise, Environment and Management, Via Sant'Angelo, Località Folcara - 03043 - Cassino, Italy)

Abstract

[Modified excerpt] Systems theory is an interdisciplinary theory about every system in nature, in society and in many scientific domains as well as a framework with which we can investigate phenomena from a holistic approach. Systems thinking comes from the shift in attention from the part to the whole , considering the observed reality as an integrated and interacting unicuum of phenomena where the individual properties of the single parts become indistinct. In contrast, the relationships between the parts themselves and the events they produce through their interaction become much more important, with the result that system elements are rationally connected towards a shared purpose. The systemic perspective argues that we are not able to fully comprehend a phenomenon simply by breaking it up into elementary parts and then reforming it; we instead need to apply a global vision to underline its functioning. Although we can start from the analysis of the elementary components of a phenomenon, in order to fully comprehend the phenomenon in its entirety we have to observe it also from a higher level: a holistic perspective. [ Service Science , ISSN 2164-3962 (print), ISSN 2164-3970 (online), was published by Services Science Global (SSG) from 2009 to 2011 as issues under ISBN 978-1-4276-2090-3.]

Suggested Citation

  • Cristina Mele & Jacqueline Pels & Francesco Polese, 2010. "A Brief Review of Systems Theories and Their Managerial Applications," Service Science, INFORMS, vol. 2(1-2), pages 126-135, June.
  • Handle: RePEc:inm:orserv:v:2:y:2010:i:1-2:p:126-135
    DOI: 10.1287/serv.2.1_2.126
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    Cited by:

    1. Xiangdian Chen & Devinder Thapa, 2026. "Clarifying the business model construct: a theory-driven integrative literature review through ecosystems and open systems perspectives," Review of Managerial Science, Springer, vol. 20(5), pages 1611-1644, May.
    2. J.T. Mbatha & Alan B. Buthelezi & Oluwatoyin Ayodele Ajani, 2024. "Exploring the campus managers’ challenges in managing educational resources in a TVET college," International Journal of Business Ecosystem & Strategy (2687-2293), Bussecon International Academy, vol. 6(3), pages 204-213, July.
    3. Daniel Beverungen & Jens Pöppelbuss & Simon Hemmrich & Taskeen Iqbal, 2025. "Service Through Communication: Conceptualizing Service Systems with Luhmann’s Systems Theory," Working Papers Dissertations 150, Paderborn University, Faculty of Business Administration and Economics.
    4. Simon Hemmrich & Ulvi Ibrahimli & Axel Winkelmann, 2025. "Bridging Systems Theory and Information Systems: A Framework for Designing Complex Information Systems," Working Papers Dissertations 149, Paderborn University, Faculty of Business Administration and Economics.
    5. Duffy Patrick, 2025. "Organisation Capability & Public Administration: From Reform and Subjectivity to Objective Evaluation," HOLISTICA – Journal of Business and Public Administration, Sciendo, vol. 16(2), pages 128-154.
    6. Abdullahi Hassan Osman & Israel Nyadera & Stephen Mailu, 2025. "Afforestation as a Climate Change Mitigation and Adaptation Strategy in Isiolo County, Kenya: Challenges and Opportunities," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 9(9), pages 7889-7900, September.
    7. Nina Lugmair & Tim Posselt & Julian Kurtz & Lena Ries & Angela Roth, 2025. "Enable and orchestrate—How keystone actors shape institutions for smart service innovation in ecosystems," Electronic Markets, Springer;IIM University of St. Gallen, vol. 35(1), pages 1-19, December.
    8. Mengzhong Zhang & Mohammed Ahmed S Alamourat, 2025. "The Role of Public Administrators in Handling Public Health Crises," Biomedical Journal of Scientific & Technical Research, Biomedical Research Network+, LLC, vol. 61(2), pages 53470-53484, April.

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