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Corporate Social Responsibility Excites ‘Exponential’ Positive Employee Engagement: The Matthew Effect in CSR and Sustainable Policy

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  • Zucheng Zhou
  • Ben Nanfeng Luo
  • Thomas Li‐Ping Tang

Abstract

Corporate social responsibility (CSR) captures an organization's commitment to and engagement with multiple stakeholders; integrates economic, social, and environmental concerns into sustainable policies; and enhances employee perceptions, emotions, long‐term value creation, and financial success. Most researchers have reported linear relationships between CSR and employee attitudes. Here, we test a new theory: After surpassing an upper bar, employee‐perceived CSR exponentially stimulates their organizational pride. Organizational pride has a positive and linear direct impact on job satisfaction and affective commitment, respectively. Perceived CSR exponentially excites job satisfaction and affective commitment indirectly through organizational pride. Data collected from 296 managers and employees in 12 diverse companies in China support our theory. Policymakers must develop a sustainable policy, nourish a conducive environment, and pursue CSR as a competitive advantage because at a high level, perceived CSR exponentially reaps intangible rewards, creating the positive Matthew Effect in CSR and sustainable policy. Copyright © 2017 John Wiley & Sons, Ltd and ERP Environment

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  • Zucheng Zhou & Ben Nanfeng Luo & Thomas Li‐Ping Tang, 2018. "Corporate Social Responsibility Excites ‘Exponential’ Positive Employee Engagement: The Matthew Effect in CSR and Sustainable Policy," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 25(4), pages 339-354, July.
  • Handle: RePEc:wly:corsem:v:25:y:2018:i:4:p:339-354
    DOI: 10.1002/csr.1464
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    5. Bilal Afsar & Basheer Al‐Ghazali & Waheed Umrani, 2020. "Retracted: Corporate social responsibility, work meaningfulness, and employee engagement: The joint moderating effects of incremental moral belief and moral identity centrality," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 27(3), pages 1264-1278, May.
    6. Tiina Onkila & Bhavesh Sarna, 2022. "A systematic literature review on employee relations with CSR: State of art and future research agenda," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 29(2), pages 435-447, March.
    7. Flevy Lasrado & Norhayati Zakaria, 2020. "Go green! Exploring the organizational factors that influence self-initiated green behavior in the United Arab Emirates," Asia Pacific Journal of Management, Springer, vol. 37(3), pages 823-850, September.
    8. Won‐Moo Hur & Tae‐Won Moon & Wook‐Hee Choi, 2019. "When are internal and external corporate social responsibility initiatives amplified? Employee engagement in corporate social responsibility initiatives on prosocial and proactive behaviors," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 26(4), pages 849-858, July.
    9. Said Id Bouichou & Lei Wang & Hafiz Muhammad Basit Feroz, 2022. "How corporate social responsibility perceptions affect employees’ positive behavior in the hospitality industry: moderating role of responsible leadership," International Review on Public and Nonprofit Marketing, Springer;International Association of Public and Non-Profit Marketing, vol. 19(2), pages 413-446, June.
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    11. Hafiz Yasir Ali & Muhammad Asrar‐ul‐Haq & Shaheera Amin & Sadaf Noor & Muhammad Haris‐ul‐Mahasbi & Muhammad Kashif Aslam, 2020. "Corporate social responsibility and employee performance: The mediating role of employee engagement in the manufacturing sector of Pakistan," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 27(6), pages 2908-2919, November.
    12. Rafał Kowalczyk & Wioleta Kucharska, 2020. "Corporate social responsibility practices incomes and outcomes: Stakeholders' pressure, culture, employee commitment, corporate reputation, and brand performance. A Polish–German cross‐country study," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 27(2), pages 595-615, March.
    13. Yu Jia & Jinglu Yan & Tianyuan Liu & Jun Huang, 2019. "How Does Internal and External CSR Affect Employees’ Work Engagement? Exploring Multiple Mediation Mechanisms and Boundary Conditions," IJERPH, MDPI, vol. 16(14), pages 1-17, July.
    14. Won‐Moo Hur & Seung‐Yoon Rhee & Eun Ju Lee & Hyewon Park, 2022. "Corporate social responsibility perceptions and sustainable safety behaviors among frontline employees: The mediating roles of organization‐based self‐esteem and work engagement," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 29(1), pages 60-70, January.
    15. Monica Santana & Alvaro Lopez‐Cabrales, 2019. "Sustainable development and human resource management: A science mapping approach," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 26(6), pages 1171-1183, November.
    16. María Garrido‐Ruso & Beatriz Aibar‐Guzmán, 2022. "The moderating effect of contextual factors and employees' demographic features on the relationship between CSR and work‐related attitudes: A meta‐analysis," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 29(5), pages 1839-1854, September.

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