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A Two-Step Approach to Analyze Satisfaction Data

Author

Listed:
  • Pier Ferrari
  • Laura Pagani

    ()

  • Carlo Fiorio

Abstract

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Suggested Citation

  • Pier Ferrari & Laura Pagani & Carlo Fiorio, 2011. "A Two-Step Approach to Analyze Satisfaction Data," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 104(3), pages 545-554, December.
  • Handle: RePEc:spr:soinre:v:104:y:2011:i:3:p:545-554
    DOI: 10.1007/s11205-010-9761-x
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    References listed on IDEAS

    as
    1. Pier Ferrari & Paola Annoni & Giancarlo Manzi, 2010. "Evaluation and comparison of European countries: public opinion on services," Quality & Quantity: International Journal of Methodology, Springer, vol. 44(6), pages 1191-1205, October.
    2. Cameron,A. Colin & Trivedi,Pravin K., 2008. "Microeconometrics," Cambridge Books, Cambridge University Press, number 9787111235767, April.
    3. Sophia Rabe-Hesketh & Anders Skrondal & Andrew Pickles, 2004. "GLLAMM Manual," U.C. Berkeley Division of Biostatistics Working Paper Series 1160, Berkeley Electronic Press.
    4. Carlo Vittorio FIORIO & Massimo FLORIO & Silvia SALINI & Pieralda FERRARI, 2007. "European consumers’ attitudes on services of general interest: accessibility, price and quality," Departmental Working Papers 2007-04, Department of Economics, Management and Quantitative Methods at Università degli Studi di Milano.
    5. Paul Conway & Giuseppe Nicoletti, 2006. "Product Market Regulation in the Non-Manufacturing Sectors of OECD Countries: Measurement and Highlights," OECD Economics Department Working Papers 530, OECD Publishing.
    6. Leonardo Grilli & Carla Rampichini, 2003. "Alternative Specifications of Multivariate Multilevel Probit Ordinal Response Models," Journal of Educational and Behavioral Statistics, , vol. 28(1), pages 31-44, March.
    7. repec:spr:stmapp:v:13:y:2004:i:3:d:10.1007_s10260-004-0087-1 is not listed on IDEAS
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    Citations

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    Cited by:

    1. Giancarlo Manzi & Sonia Stefanizzi & Pier Alda Ferrari, 2016. "In the end, will we all be Europeans? A two-phase analysis of citizens’ sentiment towards the EU," Quality & Quantity: International Journal of Methodology, Springer, vol. 50(6), pages 2535-2551, November.
    2. Giancarlo MANZI & Pier Alda FERRARI, 2014. "Statistical methods for evaluating satisfaction with public services," CIRIEC Working Papers 1404, CIRIEC - Université de Liège.
    3. Bastianin, Andrea & Castelnovo, Paolo & Florio, Massimo, 2017. "The empirics of regulatory reforms proxied by categorical variables: recent findings and methodological issues," MPRA Paper 78256, University Library of Munich, Germany.

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