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Team Climate, Team Cognition, Team Intuition, and Software Quality: The Moderating Role of Project Complexity

Author

Listed:
  • Atif Açıkgöz

    (Fatih University)

  • Ayşe Günsel

    (Kocaeli University)

  • Nizamettin Bayyurt

    (Fatih University)

  • Cemil Kuzey

    (Fatih University)

Abstract

Teams represent a prevailing approach to getting work done in today’s hypercompetitive business environment. Although there is a widely held assumption that team-related capabilities determine the success of new product development projects, empirical research on team capabilities is scant. Based on the resource-based view of the firm, organizational learning theory, and situated learning theory, this study investigates the interrelationships among team climate, two information-processing capabilities (i.e., team cognition and team intuition), and software quality. As well, this study explores the moderating effect of project complexity between the information-processing capabilities and the quality of the software. In studying the data from 139 software development projects using the partial least squares structural equation modeling methods, we found that team climate has a direct influence on team cognition. Moreover, the findings showed that team cognition was positively related to the quality of the software product in general; in particular, this relationship was found to be far more significant when project complexity was used as a moderator. This finding indicates that the software development team’s ability to process information logically in order to interpret situations effectively allows the team to launch superior software products when unexpected and undesirable events make a project complicated and challenging to perform. In particular, managers should encourage teams to benefit from new ideas and make collective efforts for reaching goals. Managers should also enable teams to specialize in their tasks and improve their collective information-processing capabilities.

Suggested Citation

  • Atif Açıkgöz & Ayşe Günsel & Nizamettin Bayyurt & Cemil Kuzey, 2014. "Team Climate, Team Cognition, Team Intuition, and Software Quality: The Moderating Role of Project Complexity," Group Decision and Negotiation, Springer, vol. 23(5), pages 1145-1176, September.
    • Handle: RePEc:spr:grdene:v:23:y:2014:i:5:d:10.1007_s10726-013-9367-1
    DOI: 10.1007/s10726-013-9367-1
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    Cited by:

    1. Vibha Verma & Abhishek Tandon & Anu G. Aggarwal, 2022. "The Moderating Effect of Management Review in Enhancing Software Reliability: A Partial Least Square Approach," Information Systems Frontiers, Springer, vol. 24(6), pages 1845-1863, December.
    2. Bulent Akkaya & Anna Bagieńska, 2022. "The Role of Agile Women Leadership in Achieving Team Effectiveness through Interpersonal Trust for Business Agility," Sustainability, MDPI, vol. 14(7), pages 1-16, March.
    3. Ati̇f Açikgöz, 2017. "The Mediating Role Of Team Collaboration Between Procedural Justice Climate And New Product Development Performance," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 21(04), pages 1-26, May.
    4. Atif Açıkgöz & Ayşe Günsel & Cemil Kuzey & Halil Zaim, 2016. "Team Foresight in New Product Development Projects," Group Decision and Negotiation, Springer, vol. 25(2), pages 289-323, March.
    5. Açıkgöz, Atif & Acikgoz, Fulya & Günsel, Ayşe & Latham, Gary P., 2023. "The relationship between imperfect information and performance speed: The mediation of improvisation in new product development teams," Technovation, Elsevier, vol. 121(C).
    6. Yuhyung Shin & Mihee Kim & Won-Moo Hur, 2019. "Interteam Cooperation and Competition and Boundary Activities: The Cross-Level Mediation of Team Goal Orientations," IJERPH, MDPI, vol. 16(15), pages 1-24, July.

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